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innovations program coordinator resume example with 15+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Client-focused Program coordinator with background in managing work programs Knowledgeable working with disabled people. Determined employee with 18 years experience leading highly effective and talented teams. Maintains composure, diplomacy and efficiency in all situations.

Well organized and very communicative with who I work with. I enjoy giving ongoing direct support to staff to be successful in their positions they work for.

Skills
  • Program management expertise
  • Managing programs
  • Safety program understanding
  • Customer service
  • Written and verbal communication
  • Program Development
  • Onsite facility tours
  • First Aid/CPR
  • Team management
  • MS Office
  • Relationship development
  • Organization
  • Communications
  • Team building
  • Supervision
Work History
01/2015 to 04/2018 Innovations Program Coordinator Berry Global Group Inc. | Des Moines, IA,
  • Provided ongoing direction and leadership for program operations.
  • Maintained tight production timetables and quality standards for staff working with available long term brain injured patients.
  • Coordinated communication with staff and had monthly meetings with staff to solve problems with patients and or programs and communicated with shift supervisors and or connections between other departments such as case management or department supervisors.
  • Orchestrated smooth and efficient developments of programs by collaborating cross- training staff in other programs that were written and implemented by families and program coordinator.
  • Oversaw about 30 staff and 30 patients and ensured the safety of patients.
  • Motivated and directed staff to Follow programs and behavior programs as outlined.
  • Assisted Shift supervisor with filling in shift schedule.
  • Worked alongside Case mangers, behavior analyst, and nursing professionals to outline and implement program plans and objectives.
01/2015 to 01/2016 Shift Supervisor Trilogy Health Services | Franklin, MA,
  • Worked with team members to improve performance and implement training updates To programs that were written for staff to follow.
  • Assisted staff with behavioral patients.
  • Ensured safety of patients and staff .
  • Delivered successful training to more than 40 employees during scheduled shift and educating on successful work processes and productivity strategies.
  • Assisted giving medications to patients as needed.
  • Assisted teammates with filling out weekly schedule.
  • Provided customer service as needed to families visitors and patients and staff as needed.
06/2014 to 01/2016 Medication Aide Centre For Neuro Skills | City, STATE,
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Checked vital signs on basis and contacted Nurse on shift regarding any patient health concerns or behavioral changes.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided assistances for patients to sign their medication sheets independently.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Administered prescribed drugs to high-volume patient caseload.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Informed nurse on shift of any problems with patients medications .
  • Developed rapport to create safe and trusting environment for care.
  • Continued communication with nurse on shift and shift supervisor as needed.
06/2002 to 06/2014 Neuro Rehab Specialist Centre For Neuro Skills | City, STATE,
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided patients chance to become as independent as possible with little to no assistance from staff.
  • Kept close eye on behavior and emotional responses of clients, consulting with shift supervisor to address concerns and protect each person from any harm.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Monitored progress and documented any patient health status changes, keeping shift supervisor updated.
  • Furthered skills by actively taking part in monthly employee trainings and taking classes in subjects to improve.
  • Developed rapport to create safe and trusting environment for care.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to shift supervisor immediately .
Education
Expected in 06/1997 High School Diploma | East Bakersfield High School, Bakersfield, CA GPA:

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Resume Overview

School Attended

  • East Bakersfield High School

Job Titles Held:

  • Innovations Program Coordinator
  • Shift Supervisor
  • Medication Aide
  • Neuro Rehab Specialist

Degrees

  • High School Diploma

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