- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Experienced manager and trainer with over two years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
(Space)
Accomplished Manager and Trainer with experience managing and motivating entry-level professionals to achieve and surpass company targets. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows. Equips employees to meet goals by building collaborative and skill-based culture.
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Mclennan County, Texas – Waco, TX,
- Taught new employees correct procedures for all areas of operations in their specific job requirements.
- Tracked attendance and progress against goals for each participant.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Price Chopper – Marlborough, MA,
- Maintained outstanding store conditions and visual merchandising standards.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Responded to all customer inquiries thoroughly and professionally.
- Processed various forms of payment including cash, debit and credit cards, and EBT.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
QuikTrip – City, STATE,
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Kept facilities clean, neat, and organized to give areas a fresh appeal to guests.
- Assisted customers by answering questions and fulfilling requests.
- Swiftly processed POS transactions, including cash, credit, and debit purchases or refunds.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and E-cigarette products.
Chopt – City, STATE,
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped customers find items.
- Greeted customers and answered any questions.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Central Piedmont Community College - Charlotte, NC
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Resume Overview
School Attended
- Central Piedmont Community College
Job Titles Held:
- Initial Trainer
- Night Assistant Manager
- Part Time Clerk
- Chopper
Degrees
- Associate of Arts
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