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Initial Loss Reporting Resume Example

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INITIAL LOSS REPORTING
Career Focus

Proficient in customer care and fulfilling customers' needs by going the extra mile to make sure their needs are met, while staying within company guidelines. I am proficient with monetary positions due to my experience in detail-oriented positions. I am eager for the opportunity to broaden my experience into specializing in investigative services. I am willing to accept the responsibilities that are needed for this field of The Federal Bureau of Investigation.  

Summary of Skills
  • Well versed in Microsoft Word, Excel, and Powerpoint
  • Detailed-oriented
  • Strategic planning
  • Computer Proficient
  • Startup position development
  • Customer Needs Assessment
  • MBA

Accomplishments
  • Awarded balancer of the year for two consecutive years with Athens First Bank and Trust
  • Awarded Section Manager All-Star for State Farm by consistently meeting metrics for the month of July.
  • Graduated Bachelor's Degree as Cum Laude
  • I have received my Insurance License to perform insurance duties in Georgia, South Carolina, Alabama, and Mississippi.
Professional Experience
02/2013 - Current
State Farm － Atlanta, GAInitial Loss Reporting
  • Represented the first voice of State Farm by gathering information from customers concerning accidents that needed to be filed to claims department.
  • Anticipated information from customers by focusing on what needs were to be met while providing remarkable customer service.
  • Consistently met the metrics that were required of the position.
01/2005 - Current
Athens First Bank and Trust － Athens, GABank Teller, Assistant Head Teller
  • Accurately prepare and complete deposits for customers.
  • Direct the Drive-Thru operations.
  • Responsible for head teller duties when needed.
  • Place orders and fulfill shipments for other branches.
10/2003 - 07/2005
Bank of Dudley － Dudley, GABank Teller
  • Accurately filed and delivered mail to all company departments.
  • Computed amount of postage required for outgoing mail, depending on weight and classification.
  • Traveled to all branches filling in positions that were absent.
  • Provided Face-to-face customer interaction
  • Traveled to other locations per company request
Education
2012
Piedmont CollegeDemorest, GAMBA: Business Administration
2011
Piedmont CollegeDemorest, GABachelor of Arts: Business Administration
Professional Affiliations
  • Member of Delta Mu Delta, a U.S. national honor society of business administration
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Resume Overview

Companies Worked For:

  • State Farm
  • Athens First Bank and Trust
  • Bank of Dudley

School Attended

  • Piedmont College

Job Titles Held:

  • Initial Loss Reporting
  • Bank Teller, Assistant Head Teller
  • Bank Teller

Degrees

  • MBA : Business Administration
    Bachelor of Arts : Business Administration

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