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Information System Supervisor Resume Example

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INFORMATION SYSTEM SUPERVISOR
Skills
  • 20 Years of experience in IT Development Software
  • 5+ Years of experience in IT Supervisions
  • IT Project Management
  • Agile Framework
  • Scrum methodology
  • Waterfall methodology
  • Project lifecycle management
  • Product development
  • Strong Communication Skills
  • Stakeholder relations
  • System Development Life Cycle (SDLC)
  • Experience and knowledge on VISUAL STUDIO .NET, C#, VB, MVC, APIs Programming, SQL SERVER, POWER BI, Outsystem, POWER BUILDER, SYBASE, COBOL, UNIX OPERATING SYSTEM and others.
  • Supervise, Manage and Hands on experience with critical projects, design, implementation, documentation, training and support.
  • Excellent team player with leadership skills.
  • Strong interpersonal skills
Professional Summary

Experienced IT Manager with over 20 years of experience in Software Development. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Over 5 years of experience in planning, implementing, and managing IT projects. Knowledge and Experience in System Development Life Cycle (SDLC). Identify, encourage, disseminate and enforce politics and procedures to guarantee best quality practices. Lead and supervise staff to ensure compliance of quality.

Work History
Information System Supervisor, 01/2014 to 03/2020
GFR Media, LLC - Guaynabo, PR
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Managed project elements for multiple initiatives from initial planning to project rollouts.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Identify, encourage, disseminate and enforce politics and procedures to guarantee best quality practices.
  • Closely collaborated with project members to identify and quickly address problems.
  • Research and Advise New technologies to reach Organization Goals and Objectives.
  • Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
  • Outlined work plans, determined resources, wrote time lines and generated initial budgets as part of project scope determination.
  • Inspired Agile technical projects teams to high levels of performance and quality to provide exceptional business value.
  • Increased IT productivity, efficiency, agility and responsiveness, leading team to design new technological solutions.
  • Organized internal audits and led efforts to determine and remedy deficiencies.
  • Led and managed staff of team members engaged in administering complex IT infrastructure.
  • Led version control efforts employing GitHub and other public and open source repositories.
Senior Programmer/System Analyst, 01/2006 to 01/2014
GFR Media, LLC - Guaynabo, PR
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Developed next generation integration platform for internal applications.
  • Evaluated potential software products based on new and existing system development and migration requirements.
  • Assessed costs and risks associated with developing new features and products.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Perform systems integration, support, training and documentation for in-house solutions.
  • In Charge of Distribution System: sales, service, transporting logistics and billing with highest level of responsibilities.
  • Perform all facets of System Development Life Cycle (SDLC) from identify needs, design, develop, test, implement and support solutions.
  • Planning, lead and develop new mobile application software for collecting payments of over 6,000 sources and independent contractors to reach significant operational cost.
  • Planning, lead and develop new mobile application for field managers and independent contractors to reach significant operational cost.
  • SQL programming to satisfy specifics needs of every level of administrations.
  • Perform interfaces of Logistic Department System with Production department system Ferag Integrated Control System (ICS).
  • Manage project of gather every household information of targeted market (whole island) as high level administration goal to produce significant analytical market information.
  • Perform interfaces of Distribution Department System and Business Intelligence System (BI).
  • Planning, manage and develop new application for Marketing Surveys and integration with BI system.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
Software Developer, 01/2000 to 01/2006
El Nuevo Día, Inc - Guaynabo, PR
  • Analyzed requirements and designed, developed and implemented software applications for in house solutions.
  • Programming and implementation of systems for different departments including Distribution, Marketing, Finance, Production and Administration.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Perform systems integration, support, training and documentation for in-house solutions.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Developed software using tools as Visual Studio .NET, C#, VB, Power Builder and Sybase to meet requirements for in house solutions.
  • Create Database Objects such as diagrams, tables, indexes, constraints, procedures, functions, triggers, queues and jobs in SQL Server to meet requirements for in house applications.
  • Develop programming scripting in UNIX Operating System to perform printing, queuing, indexing and file transfer functions.
  • Develop programming in COBOL to create custom forms and reports for Distribution core system.
Education
BBA: : Information System, 1994University of Puerto Rico - San Juan, PR
Accomplishments

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Resume Overview

Companies Worked For:

  • GFR Media, LLC
  • El Nuevo Día, Inc

School Attended

  • University of Puerto Rico

Job Titles Held:

  • Information System Supervisor
  • Senior Programmer/System Analyst
  • Software Developer

Degrees

  • BBA : : Information System , 1994

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