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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Website, Portfolio, Profiles
  • www.linkedin.com/in/Jessica-Claire-03319b77
Professional Summary

Highly motivated Information Technology professional with passion for cybersecurity. Known for ability to build strong customer relationships to understand requirements and deliver value-added solutions. Certified in Security+ and HBSS with an AS in Computer Networking: Cisco. Recognized consistently for performance excellence under pressure and contributions to teams success. Quick learner with proven ability to excel in all environments.

Accomplishments

During Tenure at NAS Oceana:

Coordinated and executed major KMI system Upgrade with Zero Downtime.

Supervised Team of 9 Military and Civilian personnel in successful KMI operations of one of the largest Navy COMSEC account.

2 Successful COR audit and 7 Fixed Cycle inventories with no discrepancies.

Skills
  • Document Incidents
  • Technical Reports
  • Network Administration
  • Technological Acquisitions
  • Servers Expertise
  • Hardware Provision Management
  • Hardware And Software Installation
  • Hardware Knowledge
Work History
Information Systems Security Officer, 03/2018 - Current
Lockheed Martin Williamsburg, VA,

· Worked closely with Security Manager to enforce security policies for over 700 civilians and military personnel accessing Navy Information Systems and programs.

· Conducted security audits to identify vulnerabilities.

· Monitored use of data files and regulated access to protect secure information.

· Recommend improvements in security systems and procedures.

· Used critical thinking to break down problems, evaluate solutions and make decisions.

· Identified issues, analyzed information and provided solutions to problems.

  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Participated in team-building activities to enhance working relationships.
  • Oversaw daily operations to ensure high levels of productivity.
Information System Manager, 01/2017 - 03/2018
Transcore Round Rock, TX,
  • Administered system controls, databases and networks.
  • Led base-wide Technology refresh installation, overseeing deployment of 1000 PC to provide minimal interruptions to business continuity.
  • Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
  • Drafted change management policies to streamline introductions of new software and systems.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Interviewed, hired, trained and mentored 18 staff by coaching daily, leading performance reviews and offering constructive feedback.
Senior System Network Administrator, 01/2015 - 01/2017
USS George H.W. Bush City, STATE,
  • Responsible for daily operation and security of Integrated Shipboard Network System
  • Oversaw technical refresh to include 17 servers, 780 NIPRNET, 204 SIPRNET PCs during $500k data center upgrade.
  • Implemented tracking system that reduced trouble-ticket response time by 50% in support of 3200 customers.
  • Performed successful upgrade of HBSS suite with minimum downtime.
  • Standardized job tasks and trained junior team members on industry best practices and standards
  • Monitored networks and network devices to resolve technical problems quickly.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments
  • Maintained flexible schedule and responded to after-hours and weekend emergencies
System control Officer, 11/2011 - 01/2015
Defense Information Systems Agency Pacific City, STATE,
  • Led 28 personnel in management, operation and defense of Department of Defense Information Network.
  • Assets include 52 Satellite Communication earth terminals, 61 Integrated Network Exchange Nodes, and 20,000 circuits.
  • Provided direct support to POTUS for pacific theater travels.
  • Supervised and trained six technicians to configure, troubleshoot, maintained $18M Defense satellite system assets.
  • Supported Syria crisis action team by developing priority circuit list to increase security and posture of Pacific Command response to Syrian Electronic Army Threats.
Education
Associate of Science: Computer Networking: Cisco, Expected in 08/2020
-
Coastline Community College - Fountain Valley, CA
GPA:
Certifications

Security+

Network+

HBSS

ITIL V4

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Resume Overview

School Attended

  • Coastline Community College

Job Titles Held:

  • Information Systems Security Officer
  • Information System Manager
  • Senior System Network Administrator
  • System control Officer

Degrees

  • Associate of Science

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