Strong desire to improve through feedback and experience
Meeting assignment deadlines
Coordinating projects and generating reports
Several Years Experience
Proficient at Microsoft Office: Word, Excel, PowerPoint, Outlook
Troubleshooting PC issues (software/hardware)
Experience with Windows and Mac computers
Information Security tools such as ServiceNow, DLP, SEPM, QRadar, Splunk, Qualys, Active Directory, SCIU, Panorama
Mobile Device Support with AirWatch on iOS and Android devices (phones, tablets, etc.)
Tools and Applications
1+ Year Experience
Creating spreadsheets utilizing pivot tables for more detailed reporting.
Generating charts and graphs for better "at-a-glance" information.
Creating filter spreadsheets for correlating data quickly and easily.
Information Security Technical Specialist January 2014 to CurrentCompany Name － City, State
Incoming TASKS and INCIDENTS were handled appropriately in a timely manner.
Ensured to follow up with users on issues and assignments regarding general tasks and projects.
DLP Examined and reviewed incidents regarding mail traffic and web traffic.
This data included HIPAA, PCI, SOX, and a wide range of filters for specific wording triggers.
Manage ~200-300 incidents, per day, alone.
QRadar Reviewed web traffic and monitored events to determine abnormalities in the network.
Run reports on specific users or machines in the environment.
Splunk Used pre-engineered tools in Splunk to investigate identities and assets within the environment.
Qualys Added IP's and set up groups for scanning.
Decommissioned IP's and removed servers from scanning.
Run daily, weekly, and monthly reports on scanned servers for efficient patching.
Assessed vulnerabilities in server scan results and ensured that the users followed up with remediating level 4 and 5 vulnerabilities.
Active Directory Added/Removed users from pre-created groups that allowed/revoked permissions within the environment.
SCIU (Symantec Central Intelligence Unit) Focused on proxy whitelist and blacklist additions/removals Monitored traffic load on proxies and examined suspicious web traffic Panorama Focused on allow/block list for websites Assessed spam emails/phishing emails and blocked URL's that could be harmful to users Worked with Network Security team to create rules on the firewalls for specific devices that needed special permissions to access blocked content.
AirWatch Added devices to the AirWatch console and walked users through setting up their work email.
Removed users from AirWatch who wished to un-enroll.
Primary responsibilities involve recognizing and identifying abnormalities on our network, defining access privileges, implementing security improvements through anticipated planning, and contributing to an entire teams efforts of protecting the data of the company.
Keeping users informed or progress, processes, and implementations of our network environment through weekly meetings with managers, directors and VP's.
Preparing performance reports on system status and system scans results.
Attending learning workshops and continuing to further my knowledge in the evolving world of Information Security.
Extensive knowledge of security software such as DLP, QRadar, Panorama, Qualys, and various SFTP applications.
General and operational knowledge of software and applications such as Splunk, ServiceNow, AirWatch, Active Directory, FIM, SEE, and SCCM.
Merchandise Manager and Event Coordinator January 2009 to January 2013Company Name － City, State
Responsible for designing and coordinating merchandise styles, brainstorming new product ideas for an online store, organizing clothing and accessory merchandise on a daily basis while being the main retail salesman for the group.
Managing inventory stock on Excel spreadsheets to track daily and weekly sales.
Interaction with various teams such as designers, merchants, sales managers, venue promoters, other event coordinators and other band managers.
Developed strong problem solving skills during this time.
Having done several dozen tours of the country, new problems would arise that I would have to overcome without failure.
High School Diploma : 2009Eastland Career Center
High School Diploma : 2007New Albany High School
Active Directory, charts, hardware, content, designing, email, firewalls, graphs, Information Security, inventory, IP, Mac, Managing, meetings, access, Excel spreadsheets, Microsoft Excel, Excel, mail, Microsoft Office, Outlook, PowerPoint, Windows, Word, Network Security, network, organizing, PC repair, PCI, pivot tables, problem solving skills, Problem solving, processes, progress, proxy, reporting, retail, sales, scanning, servers, spreadsheets, Symantec, phones, Troubleshooting, websites, workshops
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Eastland Career Center
New Albany High School
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Information Security Technical Specialist
Merchandise Manager and Event Coordinator
High School Diploma : 2009 High School Diploma : 2007
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