Experienced computer systems manager with over 15 years of expertise. Diverse industry experience in banking, and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Security + 2011
Information Awareness 2013
Information Security Administrator February 2012 to CurrentHome Federal Bank － Sioux Falls, SD
Provide technical leadership to the enterprise for the information security program.
Install and maintain security infrastructure, including IPS, IDS, log management, and security assessment systems.
Assess threats, risks, and vulnerabilities from emerging security issues.
Publish Security Updates newsletter for technical groups.
Draft enterprise security standards and guidelines for system configuration.
Managed process and acted in the lead role for computer security incident response team.
Perform and create procedures for system security audits, penetration-tests, and vulnerability assessments.
Network Security Administrator August 2011 to February 2012Premier Bankcard, Sioux Falls SD
Responsible for McAfee ePolicy Orchestrator for the company to include Endpoint Encryption and virus scan.
Knowledgeable with Bluecoat administration.
Knowledge of networking fundamentals, network media, cabling, cabling tools, and Ethernet fundamentals.
Experience with TCP/IP protocols and internet protocol (IP) addressing, OSI and TCP/IP models.
Understanding of router and routing protocol troubleshoot router and create Access Control Lists.
Working knowledge of the ISMS model.
Created and trained Information Security employees on a new exception request form and process.
Created new incident response plan for the technology department.
Responsible for running several Nessus scans for the company.
Network Support Supervisor March 2001 to July 2011Premier Bankcard, Sioux Falls SD
Provided guidance and training to junior members of IT team regarding network security.
Manage 14 Network Support Technicians, responsible for supporting a large number of users across several sites, including many remote laptop users and top Executives.
Responsible for monitoring security patches and anti-virus compliance for all systems.
Instrumental in testing, purchasing and installing IT inventory software to track IT capital asset equipment saving the department 16% in cost by identifying systems not needed.
Strong leadership experience in system deployment, onsite and offsite support, product demonstrations, client interface, and user training.
Collections Unit Manager September 1997 to February 2001Premier Bankcard, Sioux Falls SD
Develop and implement company-wide collection procedures.
Generate and analyze collections and adherence reports daily for management teams.
Manage the complete collection process with independent thinking and account decisions for business profitability, accounts receivable, account write off and collection issues.
Evaluate and counseled employees regarding performance and productivity.
Schedule 30 full-time and part-time employees to staff 3 shifts.
Prepare monthly reports detailing sales, profit and expenses.
Information Management Officer October 2007 to CurrentUS Army
Responsible for infrastructure security for 3200 soldiers, officers and contractors.
Accountable for testing all equipment for fault isolation.
Rewired Camp Cedar, Iraq totaling more than 120 work hours increasing network availability from 80% to 100%.
Completed seven major hardware, software and security projects in Iraq allowing for the completion of more than 360 tactical missions and over 1 million miles on the road with no incident.
Maintained gyroscope, sights and other electro-optical fire control components allowing unit of more than 480 soldiers to complete all missions.
Education and Training
2011School of Information Technology － Augusta, GA.
Sioux Falls S.D., BA : Management, 2005University of Sioux Falls
2002Basic Non Commission Officer School － Salt Lake City, UT.