Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enterprising leasing professional with proven skills in cost-effective property operations, maintaining high occupancy rates and collecting prompt payments. Collaborative with tenants, owners and local officials to consistently meet all property management requirements.
Highly motivated professional and driven problem solver. Brings four years of experience in sales and leasing. Offers outstanding attention to detail.
Looking to further my career in this industry by pursuing careers in property management of all sorts.
Skills
Application processing
Business partnerships
Event planning
Record keeping
Sales and marketing aptitude
Verbal and written communication
Multi-family property management
Microsoft Office
Knowledge of leasing and market conditions
Decisive
Honest and ethical
Exceeds sales goals
Experience
11/2018 to CurrentLeasing ConsultantGeneral Investment & Development Companies | Doral, FL,
Planned and coordinated general maintenance and major repairs to keep facilities operational and attractive to tenants.
Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
Promoted a high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Worked with building owners to enhance business plans, streamline costs and implement strategies to maximize tenant satisfaction and prevent vacancies.
09/2017 to 11/2018Leasing ConsultantGeneral Investment & Development Companies | Hillsboro, OR,
Encouraged prospective tenants to fill out applications after property tours.
Collected fees/deposits from applicants, conducted background checks, prepared leasing documents and contracts, along with collecting first month's rent.
Developed strong, professional relationships with vendors and residents by initiating collaboration and delivering exemplary service and engagement.
Contacted and followed up with tenants on renewal notices.
Escalated critical issues to property manager to ensure immediately resolution.
Settled tenant conflicts in the most effective manner possible.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
11/2016 to 09/2017Temporary Leasing AgentCareer Strategies | City, STATE,
Escalated critical issues to property manager to ensure immediately resolution.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Participated in Section 8 file audits and organizations assigned by the community manager.
Inspected property every day, took pictures and wrote reports regarding findings for submission to Service Manager.
Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Settled tenant conflicts in the most effective manner possible.
Education and Training
Expected in 2016Associate of Arts | ArtMorgan Community College, Fort Morgan, COGPA:
Sophomore Scholarship Recipient (Free year of schooling).
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