LiveCareer-Resume

independent contractor resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Multi-talented professional with a robust and diverse career history. Proven competencies in areas of assessment regarding program leadership, performance, planning and administration, productivity, and service delivery. Track record of success evaluating government, military, and civilian personnel to advance organization objectives, enhance internal and external communication, boost collaborations and teamwork, and increase performance-based outcomes. Subject Matter Expertise in training, coaching, and human capital management. Sharp-minded with advanced education in data analysis and analytic report writing.

Skills
  • Evaluation
  • Assessment
  • Administration
  • Data Tracking
  • Critical Thinking
  • Staff Leadership
  • Morale Development
  • Project Management
  • Resource Management
  • Stakeholder Partnership
  • Relationship Management
  • Planning & Implementation
  • Psycho-educational Training
  • Written & Verbal Communication
  • SharePoint, Microsoft Office Suite, SPSS, Case Management Systems, D2L, Office Alley
Certifications

NCLAC/Secret- Eligible

Certified Rehabilitation Counselor (September 2001 to Present):

Education and Training
Argosy University Sarasota, FL, Expected in 2007 Doctorate of Education : Counseling Psychology - GPA :
Fort Valley State University Fort Valley, GA Expected in 2000 Master of Science : Rehabilitation Counseling - GPA :
Fort Valley State University Fort Valley, GA Expected in 1998 Bachelor of Science : Biology - GPA :
Activities and Honors

Depression vs Grief, Survival Network Radio- May 2017
Depression/Anxiety/Rejection, Survival Network Radio- June 2017
Toxic Relationships, Survival Network Radio- August 2017
Dating & Mental Health, Survival Network Radio- September 2017
An Unhappy Holiday, Survival Network Radio- December 2017
Anger Management, Survival Network Radio- March 2018
Traditional Role Reversal in Relationships, Survival Network Radio- May 2018
PTSD: Myths vs. Facts, Survival Network Radio- July 2018
Bonding through Love Languages, GA Mentor Adoption Conference- September 2018
Expressive Therapy (Poetry & Dance), GA Mentor Adoption Conference- September 2018

Accomplishments

Adjunct Professor- (September 2015 to present) ▪ Fort Valley State University, Fort Valley, GA, USA.
Teach master level Intro to Case Management, Intern Supervision, and Practicum courses. 30 hours per week.
Adjunct Professor- (December 2012 to June 2015) ▪ Liberty University, Online. Taught Human Growth & Development master level course. 20 hours per week.
Adjunct Professor- (October 2008 to August 2010) ▪ Argosy University, Atlanta, GA, USA. Taught doctoral level course in Teaching in Higher Education and master level courses in Career & Lifestyle Counseling and Counseling Theories. 20 hours per week.

Adjunct Professor- (April 2008 to June 2008) ▪ Central Texas College, San Diego, CA, USA. Taught associate level General Psychology Course during deployment. 30 hours per week.

Experience
C3 Project LLC - Independent Contractor
City, STATE, 08/2018 - Current
  • Provide individual and couples counsel and executive coaching to maximize personal and professional performance.
  • Provide extensive education on various topics related to mental health via motivational speaking, panel discussions and/or SME consultation.
  • Advise clients in areas encompassing stress management; work performance; competency and organization.
  • Counsel veterans with a variety of diagnoses via Tele-mental Health and face to face while utilizing several therapeutic modalities and grounding techniques.
  • Conduct court mandated substance abuse, anger violence and mental health evaluations.
  • Provide psycho educational training and presentations as a Subject Matter Expert on various topics to include addressing mental health issues and work readiness.
  • Consult with employers, groups and individuals on methods to increase moral, teamwork, and/or overall work life balance.
Serco, Inc - Regional Director of Psychological Health
City, STATE, 08/2013 - 03/2019
  • Provided senior-level administrative leadership to ensure successful regional operation of Psychological Health Outreach Program (Marine and Navy).
  • Directly oversaw psychological health directors, and provide training and mentorship for additional staff and new employees.
  • Oversaw outreach, consultation, assessment, and case management for all Marine and Navy reservists.
  • Liaised with Program Manager to support key data analysis and
    quality review projects.
  • Developed internal and external communication products, including but not limited to emails, newsletters, flyers, presentations, and reports to convey information and facilitate senior leadership buy-in.
  • Certified project objectives were met or exceeded by managing ongoing assessments and peer audits and conducting quality assurance to identify and lessen risk categories.
  • Promoted the program mission and report deliverables by providing administrative briefs to high-ranking officials, executive personnel, and community administrators.
  • Capitalized on performance by conducting continuous staff training and partnering with other DoD funded programs and community-based providers to fortify service delivery.
  • Implemented effective data analysis process to assess the use of evidence based clinical practices to accomplish targeted improvements in service delivery and client outcomes.
  • Optimized process by generating comprehensive after-action reports, fact sheets, and executive summaries to highlight areas of success and identify areas for improvement.
  • Piloted resiliency check-in models to maximize early screening and identification of depression, anxiety, PTSD, resiliency, substance abuse, insomnia and suicide ideation.
Serco, Inc - Director of Psychological Health
City, STATE, 07/2012 - 08/2013
  • Performed behavioral health screenings, provided consultations, and coordinated services for reservists.
  • Assessed and responded to needs for outreach for pre/mid/post demobilization support.
  • Facilitated referral management, resource connection and psycho-educational requirements.
  • Prepared required documentation and monthly reports to enable statistical data collection for government mandated reports.
  • Drove initiatives for support services improvement by utilizing data analysis to identify performance gaps via participation in work groups providing feedback for business intelligence tool.
  • Continually refined knowledge of methods for effective behavioral health screening and consultation by analyzing data in aggregate form to create strategy for resorting and screening.
  • Ensured program capacity to meet needs of all clients by providing feedback for and initiating the transition to digitized behavioral screening forms such as survey monkey and max.gov.
  • Participated in focus groups to collect, analyze, and interpret client data for the purpose of creating the most effective data visualization for presentation to stakeholders and senior leadership.
Atlanta Psychotherapy - Clinical Quality Assurance Manager
City, STATE, 05/2010 - 06/2012
  • Performed assessments, developed diagnoses, and created treatment plans to lay foundation for optimum mental health through individual counseling sessions.
  • Trained staff and advised on state regulations for community
    behavioral health programs.
  • Reported to and supported Clinical Director.
  • Supported marketing efforts and attended potential stakeholder meetings within the larger community to demonstrate value of program services to potential clients.
  • Trained 20 staff members on protocol for home based therapy and conducted routine audits on all client files for the community based program to ensure compliance with state regulations.
  • Administered evidence based treatment modalities.

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Resume Overview

School Attended

  • Argosy University
  • Fort Valley State University
  • Fort Valley State University

Job Titles Held:

  • Independent Contractor
  • Regional Director of Psychological Health
  • Director of Psychological Health
  • Clinical Quality Assurance Manager

Degrees

  • Doctorate of Education
  • Master of Science
  • Bachelor of Science

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