LiveCareer-Resume

independent contractor resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Performance-oriented Independent Contractor with proven attention to detail and Ride share experience. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Detail-oriented and reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Skills in written and verbal communication and multitasking. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning. Attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly organized, proactive and punctual with team-oriented mentality. Excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help relaunch career while achieving company goals. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Skills
  • Proficient in Microsoft Word, Office 365, Outlook, copier, scanner, facsimile machines, point of sale terminals and shipping.
  • Requirements Gathering
  • Experience in Leadership
  • Improvement Plan Knowledge
  • Program Evaluation
  • Team Building
  • Team Management
  • Quoting and Estimating
  • Flexible Schedule
  • Customer Service
  • Relationship Building
  • Active Listening
  • People Skills
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Reliable & Trustworthy
  • Problem Resolution
  • Organizational Skills
  • Supervision & Leadership
  • Conflict Resolution
  • Training & Development
  • PPE Use
  • Planning & Organizing
  • Computer Skills
  • Critical Thinking
  • Data Management
  • First Aid/CPR
  • Convalescence Support
  • Needs Assessment
  • Time Management
  • Household Cleaning
  • Client Records Management
  • Personal Hygiene Assistance
  • Progress Tracking
  • Quality Program Protocols
  • Community Activities
  • Behavior Redirection
  • Knowledge of State Regulations HIPPA
  • Bank teller (head, vault and drive up) and assistant line supervisor
  • Retail Sales
  • Facility Key Holder
  • Maintenance & Repair
Experience
09/2019 to Current Independent Contractor Kaman Corporation | Bennington, VT,
  • Clean and maintain proper operation of vehicle.
  • Connect to driver application and accept rides.
  • Meet, greet and assist riders into vehicle and with luggage (airport or hotel).
  • Navigate and transport rides to various locations using GPS routes.
  • Recommend dining, tours and activity throughout the Greater New Orleans region and beyond.
  • Give excellent and quality service.
  • Start date for Lyft 3/2023.
03/2018 to 09/2022 Program Coordinator Arc Of Greater New Orleans | City, STATE,
  • Scheduled and developed program activities in accordance with program needs.
  • Collaborated with community leaders, organizations and public agencies to promote programs within community.
  • Facilitated meetings and conferences associated with program.
  • Delegated tasks to staff and consumers during daily activities and organized events.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Evaluated program effectiveness to develop improved methods.
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
  • Explained program offerings and requirements to participants, guardians and care givers to answered related questions.
  • Developed and implemented new program features to address needs.
  • Developed monthly supplemental calendar for program.
  • Reviewed applications, daily and monthly documentation with staff to make decisions pertaining to program participants.
  • Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
  • Logged program activities and maintained official station records for internal use and government review.
  • Created and implemented new programming ideas to keep station relevant and growing.
  • Communicate and correspond with families, community partners and other agencies via letter, email, phone and text messages
  • Investigates, reviews and corrects data
  • Schedule and Interview potential applicants
  • Update Spreadsheets - attendance, goal tracking, CPOC and COVID-19 status
  • Purchasing and Money Management - Center supplies
  • Reconcile cash and credit card statements monthly
  • Evaluate and Develop Employee Performance and Goals
  • Assemble data to submit for weekly/monthly statistical reports
  • Solicit community partners and individuals to do onsite educational and recreational activities
  • Organize events- community affairs, lunches, dinners and dances.
  • Review and certify participant budget sheets
  • Health Safety and Security - Complete monthly walk through of building, report concerns or issues, revise company drill reports
  • Maintain Policy and Procedures, HIPAA regulations and trainings
  • Transport participants to home, community center and activity sites
  • Establish Tidbits- brief information on participants
  • Create participant profile document and revised agency wide drill report for safety committee
  • Former safety committee secretary
  • Establish participant Medical alerts- list of diagnosis and risk factors
  • Assist with activities of daily living.
  • Community integration and engagement
  • Review program applications and schedule intake interview
  • Attend CPOC, Quarterly and Disciplinary meetings
  • Create participant Individual Service Plan (ISP)
  • Document and Review daily, weekly, and monthly progress notes
  • Refer participants to employment services
  • Establish, maintain and purge participant files
  • Document Critical Incident Report, Internal incident, Seizure, and Protocol Reports
  • Meet, greet and assist customers
  • Navigate and transport to various locations
  • Recommend dining, tours and activity sites throughout the Greater New Orleans region and beyond
  • Give quality and excellent service
03/2008 to 03/2018 Direct Service Professional II, I & Lead Arc Of Greater New Orleans | City, STATE,
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Transported clients to doctor's appointments and errands.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Followed care plan and directions to administer medications.
  • Used approved crisis intervention techniques in emergency situations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Tracked and reported clients' progress based on observations and conversations.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Education and Training
Expected in to to | General Studies Delgado Community College, New Orleans, LA GPA:
  • Adult Education/College Preparation Urban League of Greater New Orleans Completed 1995
  • DSP Training Series, Jefferson Parish Human Service Authority Certificate 2010
  • Direct Service Professional Award 2012 & 2015
  • Louisiana Conference of Executives of The Arc DSP Recognition Award 2015 & 2018
  • ARC GNO Senior Leadership Exceeding Everest Award

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Resume Overview

School Attended

  • Delgado Community College

Job Titles Held:

  • Independent Contractor
  • Program Coordinator
  • Direct Service Professional II, I & Lead

Degrees

  • Some College (No Degree)

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