independent contractor resume example with 5 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Committed and hardworking Cashier with 2 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Skills
Scheduling
Cash register operations
Refunds and exchanges
Stocking and Replenishing
Merchandise Restocking
Cleanliness
Time management skills
Basic math skills
Adapt to diverse groups
Excellent people skills
Customer assistance
Payment collection
Credit card processing
Bagging and Packaging
Product and Service Sales
Friendly demeanor
Question responses
Adaptability
Relationship building
Work History
05/2020 to Current
Independent ContractorLkq – Kennedale, TX,
Partnered with multiple local restaurants to handle delivery needs across Pembroke Pines FL and Orlando FL.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Served customers promptly by efficiently collecting and delivering as many as 9 orders per hour.
Anticipated customers' questions and complaints and skillfully handled any concerns.
Verified orders prior to completing deliveries to avoid customer complaints.
Maintained consistent on-time delivery record with 95% of all orders arriving ahead of schedule.
02/2019 to Current
Independent ContractorInstacart – City, STATE,
Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Consistently met deadlines and quality goals for accuracy and timeliness.
Loaded and unloaded orders at customer's homes or locations.
Memorized store layouts and planogram to fulfill orders using shortest, most efficient route.
Worked productively with customers to meet order requirements and service expectations.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
10/2018 to 02/2020
Stocker/Cashier AssistantCostco – City, STATE,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Changed sales floor signs to show current pricing and support product promotions.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Helped customers locate desired items and transfer oversized items to vehicles.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Greeted customers and directed to requested products.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Maintained neat, orderly and safe work space.
Monitored self-checkout systems and provided assistance or intervention where required.
03/2016 to 08/2018
Sales Associate/CashierHome Depot – City, STATE,
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Counted cash in register drawer at beginning and end of shift.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Issued receipts and processed refunds, credits, or exchanges.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in paint products.
Education
Expected in 06/2018 to to
Associate of Arts: Health Sciences Broward College - Fort Lauderdale, FL GPA:
Expected in 07/2021 to to
Bachelor of Arts: Kinesiology University of Central Florida - Orlando, FL GPA:
Dean's List Fall 2018, Spring 2019, Summer 2019, Fall 2019, Spring 2020
Major: Kinesiology
Minor: Health Service Administration
GPA: 3.8
Continuing education in Physical Therapy
Member of Jamaican Student Association
Member of Undergraduate Physical Therapy Association
Coursework in Physics, Anatomy and Biology
Certifications
First Aid/CPR Certified
Additional Information
Volunteered at three Physical Therapy clinics and assisted patients with exercises/treatments, cleaned any equipment that was used, and observed the physical therapist and their interactions with patients.
Volunteered at Second Harvest Food Bank in Orlando, FL. Assisted with creating food packages for families that were less fortunate.
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