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Independent Contractor Resume Example

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INDEPENDENT CONTRACTOR
Professional Summary

Forward-thinking recent college graduate specializing in supply chain management with over 7 years of work experience and business development seeking to work in a buyer role. Background includes customer, client, and product satisfaction focused on consumer needs and diversity. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Educated in creating proposals and conducting supplier performance reviews. Passionate about utilizing Kanban and lean/six sigma processes flow. Dedicated, responsible, and eager to grow technical capabilities while boosting company operational success. Self-starter with a passion for personal and organizational growth.

Websites, Portfolios, Profiles
  • www.linkedin.com/in/brenden-berg
Education
Central Washington University - City, State | Bachelor of ScienceBusiness Administration Focus in Supply Chain, 06/2021
  • Majored in business administration with a focus in supply chain management
  • Business administration coursework in marketing, finance Management, business management and business analysis systems
  • Supply chain coursework in procurement, supply chain operations, logistics and supply chain strategy
Cascadia Community College - City, State | Associate of ScienceBusiness, 06/2020
  • Majored in General Business
  • Coursework in economics, accounting and multicultural communications
Skills
  • MS Office
  • Operational improvement
  • Vendor Relations
  • Inventory Management
  • Logistics
  • Written and Verbal Communication
  • Shipping and Receiving
  • Supply Chain Planning
  • Supplier Performance
  • Sourcing Strategies
  • Supply Forecasting
Work History
Independent Contractor | 08/2020 to 05/2021
Company Name - City, State
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Discussed SEO needs, requirements, and optimized strategies for short- and long-term campaigns.
  • Manage day-to-day operations of consulting business, which required such tasks as meeting client objectives, efficiently utilizing monetary support and research to accurately advise clients.
  • Set, enforce, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Collaborated closely with clients to better understand project scope.
  • Created marketing penetration strategies that increased visibility by 20%
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Created and improved intelligence resources to facilitate consistent click-through rates and other client objectives
Customer Retention Manager | 01/2019 to 08/2020
Company Name - City, State
  • Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
  • Interpreted management directives to define and document administrative staff processes.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Improved office operations by streamlining client correspondence, record tracking and data communications.
  • Interacted with hundreds of customers daily regarding product satisfaction, problems, solutions and advice.
  • Increased ratings in app store by 2% within one month.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and Google Slides.
  • Prepared daily customer satisfaction and customer resolution reports to assist business leaders with key decision making and strategic operational planning.
Account Manager | 03/2020 to 06/2020
Company Name - City, State
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Increased longevity of current accounts by providing individualized customer service and developing relationships with account holders.
  • Educated clients on new drain plugs and updated account information to maintain high standards of client service.
  • Actively managed over 100 accounts
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Managed shipment logistics and coordinated export efforts both domestically and internationally.
  • Experience discussing ISO and regulations surrounding it.
Bindery Operator | 06/2013 to 12/2019
Company Name - City, State
  • Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
  • Worked with bindery master to facilitate picking and packing projects over 50 projects monthly, increasing profits and productivity.
  • Participated in relevant data processing for daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
  • Prepared finished products for shipping and receiving.
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work.
  • Was given short internship to learn estimation and process flows.
  • Experience coordinating and importing raw material shipments.
Affiliations
  • Institute for Supply Chain Management
Semi-Fluent in Japanese

Officially studied 3 years of Japanese language, culture and history. Practiced speaking Japanese for 9 years.

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Resume Overview

School Attended

  • Central Washington University
  • Cascadia Community College

Job Titles Held:

  • Independent Contractor
  • Customer Retention Manager
  • Account Manager
  • Bindery Operator

Degrees

  • Central Washington University - City , State | Bachelor of Science
    Cascadia Community College - City , State | Associate of Science

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