, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Enthusiastic and eager to contribute to business success. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency.
- Marketing
- Issue and conflict resolution
- Lead generation
- Flexible
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- Multitasking
- First Aid/CPR
- Work ethic
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05/2020 to Current Independent Contractor Paradies Lagardère Travel Retail – Syracuse, NY,
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Documented daily mileage, gas and other data.
01/2009 to 05/2020 Manager Cleanpower – Oak Creek, WI,
- Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
- Implemented property inspection procedures to maintain compliance with housing codes.
- Responded to complaints and members' inquiries to improve service delivery.
- Performed statistical collection to track tenant communication and applicant data.
- Advised residents on tenancy and estate management services information.
- Reviewed physical structures for unusual deterioration or mismanagement to report to facilities and operations management.
- Formed partnerships to increase awareness of housing for economic competitiveness.
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files quickly and accurately.
- Maintained team compliance with professionalism guidelines and security team standards.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
10/2017 to 02/2020 Carpet Technician Life Time – Framingham, MA,
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
- Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
- Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
- Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
- Cleaned and sanitized carpets and upholstery using steam cleaners for [Number] residential and commercial customers.
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
- Provided every customer with top-notch service and satisfied each client's individual needs.
02/2004 to 01/2009 Facility Operations Team Member Dickinson State University – City, STATE,
- Completed specialized technical work, general maintenance, and customer servicing.
- Performed building and equipment maintenance and repairs, including heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
- Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
- Stocked, sanitized, cleaned and inspected restrooms.
- Disposed of waste and gathered individual trash bags to place in receptacles.
- Read and followed company, customer and safety rules, policies and procedures.
- Notified superiors of damaged fixtures, dispensers and furniture or building issues.
- Restocked supplies, replacing toiletries, liners and soaps.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Replenished supply of hand soap, paper towels and other consumables.
- Transported trash and hazardous waste to appropriate disposal area.
Expected in 05/2003 High School Diploma:
Dickinson High School - Dickinson Nd,
GPA:
Expected in Certification: WELDING AND CONSTRUCTION TECHNOLOGY 1 And 2
DSU - Dickinson, ND,
GPA:
Expected in Certified Personal Trainer, Nutritionist, Online Coach And CPR AED:
International Sports Science Association - Carpinteria, CA
GPA:
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