Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Enthusiastic and eager to contribute to business success. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency.

  • Marketing
  • Issue and conflict resolution
  • Lead generation
  • Flexible
  • Multitasking
  • First Aid/CPR
  • Work ethic
05/2020 to Current
Independent Contractor Paradies Lagardère Travel Retail Syracuse, NY,
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Documented daily mileage, gas and other data.
01/2009 to 05/2020
Manager Cleanpower Oak Creek, WI,
  • Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Responded to complaints and members' inquiries to improve service delivery.
  • Performed statistical collection to track tenant communication and applicant data.
  • Advised residents on tenancy and estate management services information.
  • Reviewed physical structures for unusual deterioration or mismanagement to report to facilities and operations management.
  • Formed partnerships to increase awareness of housing for economic competitiveness.
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files quickly and accurately.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
10/2017 to 02/2020
Carpet Technician Life Time Framingham, MA,
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
  • Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
  • Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
  • Cleaned and sanitized carpets and upholstery using steam cleaners for [Number] residential and commercial customers.
  • Explained cleaning process to residential customers upon arrival at home and answered questions.
  • Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
  • Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
  • Provided every customer with top-notch service and satisfied each client's individual needs.
02/2004 to 01/2009
Facility Operations Team Member Dickinson State University City, STATE,
  • Completed specialized technical work, general maintenance, and customer servicing.
  • Performed building and equipment maintenance and repairs, including heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
  • Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
Education and Training
Expected in 05/2003
High School Diploma:
Dickinson High School - Dickinson Nd,
Expected in
DSU - Dickinson, ND,
Expected in
Certified Personal Trainer, Nutritionist, Online Coach And CPR AED:
International Sports Science Association - Carpinteria, CA

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School Attended

  • Dickinson High School
  • DSU
  • International Sports Science Association

Job Titles Held:

  • Independent Contractor
  • Manager
  • Carpet Technician
  • Facility Operations Team Member


  • High School Diploma
  • Certification
  • Certified Personal Trainer, Nutritionist, Online Coach And CPR AED

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