LiveCareer-Resume

independent contractor resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Predictive and Preventive Maintenance
  • Gathering Requirements
  • Deadline Adherence
  • Inquiry Response
  • Quoting and Estimating
  • Customer Needs
  • Administrative Support
  • Consulting
Education
Gateway Jr. /Sr. High School Monroeville, PA, Expected in 06/1999 High School Diploma : - GPA :
Work History
Corecivic - Independent Contractor
Frankewing, TN, 11/2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.
  • Managed day-to-day operations of consulting business, which required such tasks as preparing training materials specific to client needs and follow-up visitation to ensure the customer fulfillment (if needed).
  • Collected, arranged and input information into database system.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Universal Health Services - Administrative Clerk
Moultrie, GA, 08/2009 - Current
  • Answered multi-line phone system and transferred callers to appropriate ministry department or staff member.
  • Created welcoming environment for parishioners by greeting and assisting, as well as quickly responding to parishioner inquiries and needs.
  • Communicated with parishioners via phone and email to confirm deliveries, meetings, events, and respond to inquiries.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Provided direction, support and ongoing feedback to staff.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and parishioner requirements.
  • Generated documents necessary for internal meetings.
  • Utilized church policies and bylaws to identify opportunities and develop action plans to improve performance.
  • Prioritized, planned, and adjusted schedules as necessary to maximize church availability and member retention.
City Of Louisville, Ky - Insurance Verification Specialist
Louisville, KY, 10/2019 - 11/2021
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Communicated verification and authorization status updates with medical offices to facilitate decision-making for patient appointments and insurance coverage.
  • Observed strict procedures to protect sensitive patient information, medical records and payment data.
  • Verified client information by analyzing existing evidence on file.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Received and routed laboratory results to correct clinical staff members.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
Community Psychiatric Centers - Administrative Specialist
City, STATE, 11/2016 - 10/2019
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Scheduled meetings booked meeting rooms and prepared meeting agendas.
  • Maintained and optimized [Job title]'s calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.

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Resume Overview

School Attended

  • Gateway Jr. /Sr. High School

Job Titles Held:

  • Independent Contractor
  • Administrative Clerk
  • Insurance Verification Specialist
  • Administrative Specialist

Degrees

  • High School Diploma

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