Experienced insurance agent with over 33 years in the commercial and specialty lines fields. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Energetic, dependable, patient-oriented person offering experience in interacting with others. Experienced with arranging appointments, processing payments, remittances and bank deposits. Maintained inventory levels and reorders as needed for office. Have excellent mathematics and communication skills. Adept at filing, data entry and maintaining clean and organized work environment. Sold $10,000 in new sales monthly, maintaining less than 2% cancellations. Maintained excellent relationships with customers and coworkers. Hardworking, educated and willing to go extra mile to complete any task.
Greensboro Insurance Woman of the Year, 2004
Greensboro Insurance Women's President, 2005
North Carolina Insurance Safety Chairman, 2006
National Association of Insurance Women Regional Delegate, 2007
Studied Business Management and Ethics.
Studied Business Administration.
Wyndham Championship: Volunteered for 33 years. Chairman of Gallery Control and Walking Marshals for 10 years.
National & NC Folk Festival: Volunteer Coordinator of the Welcome Desk in 2015. Backstage Management Coordinator in 2015. 2016-current Team Leader - Backstage Management.
MS Society: Work with Gabrielle Pipitone in Greensboro, Asheboro and Tanglewood with collecting money and registrations on MS Walks and MS Bike events.
Autism Walk: Volunteer to collect registration packets, hand out t-shirts and support walkers as they come in.
Diabetes Walk: Volunteer to collect registration packets containing money, hand out breakfast, t-shirts, or anything else that has been needed. Always stay to cheer them on as they cross the finish line.
Relay for Life: Have worked with individual events throughout NC and SC to support when needed.
Certificate for Medical Receptionist (2020)
Certified Professional Service Representative (CPSR)
Certified Insurance Service Representative (CISR)
Diversified Advanced Education (DAE)
Certified Insurance Industry Professional (CIIP)
Certified Professional Insurance Women (CPIW)
Certified Professional Insurance Agent (CPIA)
Associate in General Insurance (AINS)
Associate in Insurance Service (AIS)
While I am not currently working in the medical field, I have worked in a similar field that required a high level of confidentiality and communication skills. I am looking to switch careers, to a field that I enjoyed in my teens and early 20s. I can remain calm in stressful situations and diffuse high-tension episodes when needed. I am exceptionally reliable and punctual, as I have no children. I have a positive attitude and feel I would be a great addition to your team.
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