Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Ambitious, career-focused jobseeker, anxious to obtain an entry-level Medical Billing and Coding position at home to help launch career while achieving company goals.

Skills
  • Patient-focused care
  • Companionship and emotional support
  • Efficient and reliable team player
  • Adaptable
  • Wound Care
  • Compassionate
  • Trustworthy companion
  • Medication Administration
  • Compassionate caregiver
  • Patient care
Education
Grace Baptist Christian School Green Castle, MO 63544, Expected in 05/1995 Diploma : High School - GPA :
Grace Baptist Institute Green Castle, Mo. 63544, Expected in 05/2002 Bachelors : Secondary Education - GPA :
Ultimate Medical Academy - Clearwater Clearwater, FL Expected in 10/2021 Certified : Medical Insurance Billing - GPA :
  • Continuing education in Medical coding
  • Dean's List Semester and Year
Certifications
  • HCA - Home Care Aide
  • CM - Certified Manager Certification
Work History
Dairy Queen - In Home Aid
Portland, OR, 12/2020 - 05/2021
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Administered prescribed medications under direction of physician.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with patient transfer and ambulation.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided total hygiene care to Number patients per shift by assisting with skincare, bathing and toileting.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Scheduled and accompanied client to medical appointments.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Used wheelchairs and Type equipment to assist with patient ambulation in room, hallways and bathroom.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted patients with therapy exercises as specified by care team, including Type and Type exercises.
Persevus Veteran Careers - Assistant Store Manager
Boyne City, MI, 02/2020 - 12/2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Bayada Home Health Care - General Manager of Operations
Lutz, FL, 05/2012 - 01/2019
  • Trained, coached and mentored staff to support smooth adoption of new Type program.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Improved productivity while reducing staffing and operational costs by Number%.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Devised processes to boost long-term business success and increase profit levels.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
  • Reviewed shift reports to understand current numbers and trends.
  • Spearheaded department training for appraisals of new components.
  • Helped build and review master service agreements for work eligibility.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Investigated and resolved departmental non-conformances.
Arkansas Health Department - In Home Aide
City, STATE, 01/2011 - 05/2012
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Administered prescribed medications under direction of physician.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records of patients' care, condition and progress.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with patient transfer and ambulation.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Provided total hygiene care to Number patients per shift by assisting with skincare, bathing and toileting.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Used wheelchairs and Type equipment to assist with patient ambulation in room, hallways and bathroom.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Assisted patients with therapy exercises as specified by care team, including Type and Type exercises.
  • Sanitized Type and Type equipment and inserted catheters as directed by nursing staff.

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Resume Overview

School Attended

  • Grace Baptist Christian School
  • Grace Baptist Institute
  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • In Home Aid
  • Assistant Store Manager
  • General Manager of Operations
  • In Home Aide

Degrees

  • Diploma
  • Bachelors
  • Certified

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