IMPLEMENTATION ENGINEER Resume Example

Summary

Results-driven IT Consultant with experience in planning, developing, and implementing client solutions. Extensive skills in researching innovative models, integrating existing frameworks and designs, and creating sustainable strategies for future growth. Possesses strong product and technical knowledge across various industries with ability to translate and disperse technical knowledge to clients through detailed and inventive communication methods. Demonstrated ability to work both independently, collaborative, and as team leader. Talented at educating others about processes and features of software and curious about how to leverage technology across industries.

Experience

11/2016 to Current

IMPLEMENTATION ENGINEERBOSTON, MA

Cost Reporting & Financial Control Crunchtime! Information Systems, ConneX Division Team Building and Resource Planned, onboarded, implemented and successfully deployed ConneX API and Connex Allocation Client Services to over 8 clients, 3 POS Systems, and 120 of locations.
Performance Metrics - Created client facing API and onboarding documentation, managed and updated internal Client Presentation repository to increase knowledge base company wide about ConneX, maintained weekly and client based release notes TECHNICAL - Managed current client support issues, feature enhancement requests & planning, client SQL version upgrade, operational and workflow changes Python - Designed streamlined process for client monitoring and bulk version upgrades reducing Java time to upgrade location by 70% Adobe Creative Suite.

12/2015 to 10/2016

QUALITY ASSURANCE MANAGERBOSTON, MA

Database Design and Architecture Nutraclick, LLC.
Automation Frameworks Oversaw allocation of QA resources for completing product launches, in-house UI VBA development projects, external websites and customer portals API Integration - Acted as a liaison between functional groups and the Technology department to identify key Documentation business requirements, annual and quarterly priorities, and timelines for value generating SalesForce development and quicker deployment cycles Atlassian Products - Escalated and coordinated resolutions and upcoming improvements for technical issues Technical Training with Full Stack, Backend and Marketing team.
Developed testing and standards to ensure quality and completeness for both automated and manual testing.
L ANGUAGES - Built digital media repository for Technology Departments and increased automation English coverage of client by over 50% in 6 months.
Spanish Hindi.

05/2013 to 12/2015

IMPLEMENTATION CONSULTANT BengaliTDS Insurance Brokerage, Corp BROOKLYN － NEW YORK

Worked with stakeholders to understand financial, operating, and reporting workflows CERTIFICATIONS critical to build backend architecture, design user interface and shape automated reports.
Resident Individual Producer - Integrated third-party automatic SMS customer payment alert system and secure online License for Property and Casualty collection portal.
Created customer templates for external use and training documentation Insurance office employees and future employee reference (Massachusetts) - Normalized a system of accounts for tacking payments between clients and third-party brokers.
Led website development initiatives and consolidated accounts from Quickbooks to feed into automated reconciliation reports.

Education and Training

Current

M.B.A EXPERTISE: Business Administration, Finance Analysis BiologyITHACA COLLEGEConcentrations in Technology Management Strategy & Innovation OPER AT IONAL & MANAGEMENT

Skills

Adobe Creative Suite, API, Automation, Client, clients, client support, Database Design and Architecture, Documentation, English, financial, Financial Control, functional, Hindi, Information Systems, Innovation, Insurance, Java, Team Building, notes, Marketing, office, POS, Producer, Python, quality, QA, Quickbooks, reporting, SMS, Spanish, SQL, Strategy, Technical Training, upgrades, upgrade, design user interface, VBA, website development, websites, workflow

Resume Overview

Companies Worked For:

TDS Insurance Brokerage, Corp BROOKLYN

School Attended

ITHACA COLLEGE

Job Titles Held:

IMPLEMENTATION ENGINEER
QUALITY ASSURANCE MANAGER
IMPLEMENTATION CONSULTANT Bengali

Degrees

M.B.A EXPERTISE : Business Administration, Finance Analysis Biology

IMPLEMENTATION ENGINEER Resume Example

Resume Score: 90%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes