Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Results-driven IT Consultant with experience in planning, developing, and implementing client solutions. Extensive skills in researching
innovative models, integrating existing frameworks and designs, and creating sustainable strategies for future growth. Possesses strong
product and technical knowledge across various industries with ability to translate and disperse technical knowledge to clients through
detailed and inventive communication methods. Demonstrated ability to work both independently, collaborative, and as team leader.
Talented at educating others about processes and features of software and curious about how to leverage technology across industries.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Technical Skills
Accomplishments
Experience
IMPLEMENTATION ENGINEER, 11/2016 to Current – Chicago, IL,
Cost Reporting & Financial Control
Crunchtime! Information Systems, ConneX Division
Team Building and Resource Planned, onboarded, implemented and successfully deployed ConneX API and Connex
Allocation
Client Services to over 8 clients, 3 POS Systems, and 120 of locations.
Performance Metrics
- Created client facing API and onboarding documentation, managed and updated internal
Client Presentation
repository to increase knowledge base company wide about ConneX, maintained weekly
and client based release notes
TECHNICAL
- Managed current client support issues, feature enhancement requests & planning, client
SQL
version upgrade, operational and workflow changes
Python
- Designed streamlined process for client monitoring and bulk version upgrades reducing
Java
time to upgrade location by 70%
Adobe Creative Suite.
QUALITY ASSURANCE MANAGER, 12/2015 to 10/2016 – Egg Harbor Township, NJ,
Database Design and Architecture
Nutraclick, LLC.
Automation Frameworks Oversaw allocation of QA resources for completing product launches, in-house UI VBA
development projects, external websites and customer portals API Integration
- Acted as a liaison between functional groups and the Technology department to identify key Documentation
business requirements, annual and quarterly priorities, and timelines for value generating SalesForce
development and quicker deployment cycles Atlassian Products
- Escalated and coordinated resolutions and upcoming improvements for technical issues Technical Training
with Full Stack, Backend and Marketing team.
Developed testing and standards to ensure
quality and completeness for both automated and manual testing.
L ANGUAGES
- Built digital media repository for Technology Departments and increased automation English
coverage of client by over 50% in 6 months.
Spanish
Hindi.
IMPLEMENTATION CONSULTANT Bengali, 05/2013 to 12/2015 Contegix – , STATE,
Worked with stakeholders to understand financial, operating, and reporting workflows CERTIFICATIONS
critical to build backend architecture, design user interface and shape automated reports.
Resident Individual Producer
- Integrated third-party automatic SMS customer payment alert system and secure online License for Property and Casualty
collection portal.
Created customer templates for external use and training documentation Insurance
office employees and future employee reference (Massachusetts)
- Normalized a system of accounts for tacking payments between clients and third-party
brokers.
Led website development initiatives and consolidated accounts from Quickbooks to
feed into automated reconciliation reports.
Education and Training
M.B.A EXPERTISE: Business Administration, Finance Analysis Biology, Expected in Current ITHACA COLLEGE - , GPA: Concentrations in Technology Management
Strategy & Innovation OPER AT IONAL &
MANAGEMENT
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