ICS Team Leader Resume Example Walmart - Middlesex, North Carolina

ICS TEAM LEADER

Professional Summary

Skills

Work History

ICS Team Leader, 02/2000 to 07/2001
Walmart – Knightdale, 27545, NC

Priced merchandise, stocked shelves and took inventory of supplies.
Alerted customers to upcoming sales events and promotions.
Trained many new sales associates each quarter.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Communicated clear expectations and goals to each team member.
Worked with the management team to implement the proper division of responsibilities.
Actively pursued personal learning and development opportunities.
Strategically scheduled team members to maintain optimal staffing levels at all times.
Supervised and directed all merchandise and shipment processing.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintained established merchandising standards, including window, sales floor and promotional displays.

Education

Resume Overview