Ice Cream Scooper Resume Example
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ICE CREAM SCOOPER
Summary
I'm a hard worker and fast learner with significant communication skills. I'm respectful, honest and reliable at everything I do. I will go above and beyond for my work ethics to exceed goals.
Skills
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Experience
Ice Cream Scooper|Towne Park Ltd. - Riviera Beach , FL|01/2021 - Current
- Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Informed shift leaders or management of any obstacles or issues during each shift.
- Managed POS register to complete customer transactions.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
- Served and scooped ice cream, following sizing specifications.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Handled cash and credit card transactions quickly and accurately.
- Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
- Performed end-of-day duties by balancing payments and receipts in cash register.
Bar Back|Brass Tap Beer Bar - Pembroke Pines , FL|06/2020 - Current
- Monitored patrons to keep alcohol consumption at designated levels.
- Checked patron identification and monitored guests to control service and limit over-intoxication.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Replenished bar glasses, garnishes and condiments.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Took food and drinks to bar and table customers.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Maintained spotless, well-stocked bar organized and ready for any customer demand.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Executed cash transactions quickly and accurately.
- Supported serving staff in delivering accurate and well-presented food orders.
Host/Busboy|Comoto - Katy , TX|02/2020 - 03/2020
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Notified server after seating parties in section to facilitate prompt service.
- Offered preferred tables and other special accommodations to VIP customers.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored dining area to assess server capacity and estimate wait times.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Answered telephone to provide dining information and take party reservations.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Sales Associate|Journeys - City , STATE|08/2018 - 03/2020
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding neededitems and checking inventory for items at other locations.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Education and Training
Bayside High School|City, State|06/2020High School Diploma
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Resume Strength
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- Formatting
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- Length
- Strong summary
Resume Overview
School Attended
- Bayside High School
Job Titles Held:
- Ice Cream Scooper
- Bar Back
- Host/Busboy
- Sales Associate
Degrees
- High School Diploma
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