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Ice Cream Scooper Resume Example

Resume Score: 80%

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ICE CREAM SCOOPER
Summary

I'm a hard worker and fast learner with significant communication skills. I'm respectful, honest and reliable at everything I do. I will go above and beyond for my work ethics to exceed goals.

Skills
  • C
Experience
Ice Cream Scooper|Company Name - City, State|01/2021 - Current
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Managed POS register to complete customer transactions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Served and scooped ice cream, following sizing specifications.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Handled cash and credit card transactions quickly and accurately.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
Bar Back|Company Name - City, State|06/2020 - Current
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Checked patron identification andmonitored guests to control service and limit over-intoxication.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Replenished bar glasses, garnishes and condiments.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Executed cash transactions quickly and accurately.
  • Supported serving staff in delivering accurate and well-presented food orders.
Host/Busboy|Company Name - City, State|02/2020 - 03/2020
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Notified server after seating parties in section to facilitate prompt service.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered telephone to provide dining information and take party reservations.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Sales Associate|Company Name - City, State|08/2018 - 03/2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding neededitems and checking inventory for items at other locations.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Education and Training
Bayside High School|City, State|06/2020High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Bayside High School

Job Titles Held:

  • Ice Cream Scooper
  • Bar Back
  • Host/Busboy
  • Sales Associate

Degrees

  • High School Diploma

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