Ice Cream Scooper Resume Example
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ICE CREAM SCOOPER
Summary
Experienced Barista enthusiastic about producing a superbly made cup of coffee with a personable smile and positive attitude.
Skills
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Experience
Ice Cream Scooper, Company Name, February 2014-April 2015City, State
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
- Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Informed shift leaders or management of any obstacles or issues during each shift.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Processed payments on cash register and counted back bills and change to patrons.
- Executed all daily tasks and assisted other team members when needed.
- Created food displays according to established standards, replacing dated products with fresh.
- Answered guest questions, delivering most accurate and updated information available.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Delivery Driver, Company Name, November 2014-May 2017City, State
- Completed order forms and collected payments to keep customer accounts current.
- Operated delivery vehicles five days per week, serving around two dozen customers per day.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Collected and tracked customer payments to meet financial demands.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Presented customers with bills and receipts and collected payments for goods delivered.
- Pulled and reviewed customer tickets to successfully fulfill orders.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Collected payment from customers, made change and provided receipts.
- Processed payments by accepting cash and credit card payments.
- Successfully avoided time delivery delays by carefully planning best routes with GPS.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
Server, Company Name, June 2018-September 2018City, State
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Placed reservations through phone.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
Barista, Company Name, April 2017-January 2020City, State
- Listened to customer desires and needs to recommend optimal products.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Monitored cafe for seating availability, safety and well being of guests.
- Educated customers on beverage menu items and provided samples of daily brews.
- Cleaned and sanitized work areas, utensils and equipment.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted over thirty customers daily, answered questions and recommended drinks and pastries.
- Weighed, ground and packed coffee per customer orders.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
- Resolved customer disputes with tact and professionalism.
- Maintained clean and organized work space, enabling coworkers to locate resources and product.
- Performed minor maintenance and repairs on cold brew equipment and handled troubleshooting tasks to keep coffee machines operational.
- Greeted guests with pleasant smile and superior customer service.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
Education and Training
High School DiplomaMountain View High School, , CityStateJune 2013
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Resume Overview
School Attended
- Mountain View High School
Job Titles Held:
- Ice Cream Scooper
- Delivery Driver
- Server
- Barista
Degrees
- High School Diploma
