Seasoned professional with extensive human resources management experience. I have 15 years of experience in all aspects of human resources. l bring a positive and confident approach to every endeavor. Along with my multi faceted experience I have a capacity to learn and a strong desire to challenge myself. I am searching for a position where my 30 years of service industry experience along with dynamic leadership qualities can combine to enable my employer to exceed their goals.
Staffing and recruiting professional
Performance management strategies
Manager coaching and training
Human Resources\Operations Manager February 2011 to CurrentBelk Inc － Cary, North Carolina
Developed the Human Resources strategy and aligned it to support the overall business plan. Provided leadership and vision in the execution of performance management and compensation practices. Ensured all regulatory and legal changes regarding HR compliance and requirements were met. Maintained positive employee relations through consistent and fair application of company policies/practices. Counseled management and staff on employee relations issues, interpretation of company policies, procedures and guidelines. Worked with managers on discipline issues, terminations, performance evaluations, and performance improvement plans.Worked proactively with recruiting function to meet goals of a fast growing business. Required to constantly analyze current practices and policies in an effort to maximize sales, improve return on assets, decrease costs and risks and increase productivity.Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.Conducted telephone and onsite exit interviews for all employees.Explained human resources policies and procedures to all employees.Assessed employee performance and issued disciplinary notices.Managed over 200 personnel files according to policy and federal and state law and regulations.
Assistant Store Manager August 2005 to January 2011Belk, Inc － Raleigh, North Carolina
Worked in conjunction with store manager, regional manager and division merchants regarding merchandise issues, needs and facilities management.Timely floor set up for all promotional and seasonal activities. Conducted timely performance appraisals for direct reports along with disciplinary action as needed.
Manager of Non-exempt employment July 1993 to May 2005Hecht's － Arlington, Virginia
Assisted with recruiting, interviewing and selection and retaining quality associates and ensured that jobs were filled in a timely manner.Maintained all State and federally mandated programs such as EEOC, ADA, etc.Trained and audited stores compliance to the May Staffing process.Coordinated and executed both on and off site job fairs.Coordinated classified advertising for 60 stores from New Jersey to the Carolinas.Submitted weekly data reporting to corporate headquarters.Explained human resources policies and procedures to all employees.Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
May 1982University of Maryland College of Arts － Baltimore, Maryland