Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Human Resources professional offering 5+ years of success in payroll, benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills.

  • Labor agreements
  • Records management
  • Soldier mentoring
  • Professional Development
  • Onboarding
  • Recruitment
  • Report writing
  • Performance evaluation
  • Budgeting
  • Compensation structuring
  • Company organization
  • Benefits and compensation management
  • Organizational Development
  • Workforce improvements
  • Benefits administration
  • Compensation and benefits
  • Payroll coordination
  • Personnel recruitment
  • Human resources management
  • Spanish translation
  • Problem-solving
  • Database Management
Work History
Human Resources Officer, 08/2015 to Current
City Of Tuscaloosa, AlTuscaloosa, AL,
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Oversaw day-to-day processing of payroll for 200+ employees, including review of timesheets and computing pay in accordance with FLSA.
  • Researched payroll errors and various employee deductions, annuity contributions and retirement plan withholdings.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Processed voids and reissues, and made salary changes in payroll and monthly leave accruals.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Checked employees' benefits enrollment for accuracy and inputted all data into iSolved.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Assisted with administration of compensation plans, including bonuses, cash incentives for home offices and executive programs.
  • Trained junior recruiters in interviewing, recruiting and onboarding strategies.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Operated and maintained applicant tracking and candidate management systems.
  • Hired employees and initiated new hire paperwork process.
Merchandiser, 10/2014 to 08/2015
Keurig Dr PepperDuncanville, TX,
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Completed stock orders and managed inventory levels.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Checked for outdated items and removed from inventory.
  • Hauled pallets full of Coca-Cola products from stockroom, using pallet jacks and Crown equipment and placed on correct store shelves.
  • Managed timely and effective replacement of damaged or missing products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
Price Accuracy Team Member, 09/2010 to 11/2014
TargetCity, STATE,
  • Updated pricing and signage to complete product displays and educate customers.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving any pricing issues.
  • Developed team communications and information for department meetings.
  • Resolved all problems, improved operations and provided exceptional client support throughout the store.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Bachelor of Arts: Psychology, Expected in 12/2021
University of Nevada, Las Vegas - Las Vegas, NV,
Associate of Arts: Psychology, Expected in 08/2017
College of Southern Nevada - North Las Vegas, NV,
High School Diploma: , Expected in 06/2009
Southeast Career Technical Academy - Las Vegas, NV
  • Society of Human Resource Management
  • American Payroll Association
  • FPC Certification (Payroll Certification)
  • CPP Certification- Pending (Certified Payroll Professional)

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School Attended

  • University of Nevada, Las Vegas
  • College of Southern Nevada
  • Southeast Career Technical Academy

Job Titles Held:

  • Human Resources Officer
  • Merchandiser
  • Price Accuracy Team Member


  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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