Human Resources Generalist resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Versatile Human Resources Professional that offers recruitment, payroll processing and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with 8 years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.

  • Multitasking in a fast-paced environment
  • Organized
  • Strong written communication skills
  • High Confidentiality
  • Conflict Resolution
  • Attention to Detail
  • Compensation and payroll
  • HR information systems (ADP Workforce, ABIMM, Workday, QuickBooks, Kronos)
  • Payroll completion
  • Recruiting
  • 10+ year customer service experience
  • Computer Literate (Outlook)
  • Knowledge of FMLA, HIPA, EAP, ADA, EEO
  • 40 WPM/ 10 keypad
Sitel Pompano Beach, FL,
  • Achieve payroll processing on a biweekly basis for three different cost centers
  • Maintained records of payroll forms, leave notifications, employee files, benefits information, and workers' compensation files
  • Conducted background checks, reference checks and employment verification
  • Resolved any issues or concerns for union employees before intending to become a grievance
  • Researched employee relations issues with union and non-union departments as well as conducted meetings with employees and supervisors
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes for union and non-union candidates
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
  • Created and modified job descriptions within all departments
  • Cultivated community relations with referral agencies to maintain strong applicant flow
  • Handled sensitive employee and company information with highest level of confidentiality and discretion
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Airgas Inc Largo, FL,
  • Managed payroll for temporary, hourly, and salaried employees
  • Partnered with the leadership team to resolve any employee relations and implement corrective actions
  • Completed pre-screening activities for new hires and processed background checks and prior employment verification
  • Reviewed and processed employee claims submitted for workers' compensation and Family and Medical Leave Act
  • Interacted professionally with clients and inside personnel, answering questions and responding to phone and email inquiries
  • Automated office operations by managing client correspondence
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments
  • Created memos, letters, and other documents, fostering internal and external communication
  • Directed clients and guests to correct departments, rooms, and staff members
  • Handled requests-for-information and delegated customer service tasks to appropriate employees
  • Prepared and assisted the operations department with invoice processing for outside vendors
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
Airgas Inc Los Angeles, CA,
  • Resolved and provided administrative support to employees regarding questions regarding benefits, employee relations, and payroll
  • Process and submit new hire paperwork to corporate payroll
  • Coordinate facility issues that periodically arise including plumbing, janitorial, electrical, landscape/ gardening
  • Accountable for reconciling petty cash monthly
  • Liable for routing invoices for approval to Senior team
  • Partnered with agency representatives to onboard and orientate new employees
  • Coordinated, tracked, and manage the company leaves of absence and ensure that the LOA is managed accordingly including FMLA/ CFRA, state and municipal leaves, company provided leaves, military leave, jury duty
  • Conducted and assisted the Director of Operations in training employees on monthly safety topics by translating in Spanish
  • Termination procedures, process termination paperwork and conduct exit interviews
  • Explained human resources policies and procedures to employees
  • Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections
  • Attended and achieved unemployment appeal hearings
  • Managed communication regarding employee orientation and open enrollment for benefits
  • Assisted customer service with inbound and outbound calls regarding HR inquiries
  • Mentored staff through constructive feedback, performance assessments and professional development opportunities
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
SMG Long Beach Convention & Entertainment Center City, STATE,
  • Performed and conduct new hire orientations for up to 30 candidates a month
  • Collaborated with the Payroll administrator in timecard edits while staying compliant in meal Clairelties
  • Provided hiring status updates to HR and managers for comprehensive oversight
  • Partnered with hiring managers to identify talent needs and determine criteria for filling vacancies
  • Create and mail offer letters for oncoming Directors and Managers for Corporate HR approval
  • Accomplished to keep the OSHA injury and illness record keeping and reporting updated and organized
  • Completed and complied with EDD claims in a timely manner
  • Filed workers compensation claims in a timely manner
  • Achieved and conducted fact finding investigations due to employee complaints and concerns
  • Oversaw, influenced, and coached the HR intern
  • Coordinated and scheduled meeting rooms for employee/Managers trainings
  • Collaborated with the accounting department in PO processing and validate invoices before submitting to accounts payable
  • Constructed job descriptions to keep them updated and post on external career sites
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections
  • Conducted queries and payroll reports through ADP
  • Assisted candidates with application processes by answering questions about application, and performing background checks
  • Worked closely with HR team to facilitate year-end talent reviews and articulate team strengths
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
Education and Training
Associate of Science: Arts Business Administration, Expected in 06/2020
El Camino College - Torrance, CA
Bachelor of Science: Human Resources Management Cal, Expected in
Cal State Long Beach - Long Beach, CA
Fullerton Human Resources Management Certificate: , Expected in
- ,
High School Diploma: , Expected in
Jordan High School - Long Beach, CA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • El Camino College
  • Cal State Long Beach
  • Jordan High School

Job Titles Held:



  • Associate of Science
  • Bachelor of Science
  • Fullerton Human Resources Management Certificate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: