Human Resources Generalist resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Versatile Human Resources Professional that offers recruitment, payroll processing and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with 8 years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Skills
Multitasking in a fast-paced environment
Organized
Strong written communication skills
High Confidentiality
Conflict Resolution
Attention to Detail
Compensation and payroll
HR information systems (ADP Workforce, ABIMM, Workday, QuickBooks, Kronos)
Payroll completion
Recruiting
10+ year customer service experience
Computer Literate (Outlook)
Knowledge of FMLA, HIPA, EAP, ADA, EEO
40 WPM/ 10 keypad
Experience
HUMAN RESOURCES GENERALIST, 06/2021 - Current Sitel – Pompano Beach, FL,
Achieve payroll processing on a biweekly basis for three different cost centers
Maintained records of payroll forms, leave notifications, employee files, benefits information, and workers' compensation files
Conducted background checks, reference checks and employment verification
Resolved any issues or concerns for union employees before intending to become a grievance
Researched employee relations issues with union and non-union departments as well as conducted meetings with employees and supervisors
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes for union and non-union candidates
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
Created and modified job descriptions within all departments
Cultivated community relations with referral agencies to maintain strong applicant flow
Handled sensitive employee and company information with highest level of confidentiality and discretion
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Managed payroll for temporary, hourly, and salaried employees
Partnered with the leadership team to resolve any employee relations and implement corrective actions
Completed pre-screening activities for new hires and processed background checks and prior employment verification
Reviewed and processed employee claims submitted for workers' compensation and Family and Medical Leave Act
Interacted professionally with clients and inside personnel, answering questions and responding to phone and email inquiries
Automated office operations by managing client correspondence
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments
Created memos, letters, and other documents, fostering internal and external communication
Directed clients and guests to correct departments, rooms, and staff members
Handled requests-for-information and delegated customer service tasks to appropriate employees
Prepared and assisted the operations department with invoice processing for outside vendors
Replenished office supplies, placing new orders for restocking to maintain inventory.
HUMAN RESOURCES COORDINATOR, 05/2018 - 09/2019 Airgas Inc – Los Angeles, CA,
Resolved and provided administrative support to employees regarding questions regarding benefits, employee relations, and payroll
Process and submit new hire paperwork to corporate payroll
Coordinate facility issues that periodically arise including plumbing, janitorial, electrical, landscape/ gardening
Accountable for reconciling petty cash monthly
Liable for routing invoices for approval to Senior team
Partnered with agency representatives to onboard and orientate new employees
Coordinated, tracked, and manage the company leaves of absence and ensure that the LOA is managed accordingly including FMLA/ CFRA, state and municipal leaves, company provided leaves, military leave, jury duty
Conducted and assisted the Director of Operations in training employees on monthly safety topics by translating in Spanish
Termination procedures, process termination paperwork and conduct exit interviews
Explained human resources policies and procedures to employees
Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections
Attended and achieved unemployment appeal hearings
Managed communication regarding employee orientation and open enrollment for benefits
Assisted customer service with inbound and outbound calls regarding HR inquiries
Mentored staff through constructive feedback, performance assessments and professional development opportunities
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
HUMAN RESOURCES COORDINATOR, 07/2014 - 03/2018 SMG Long Beach Convention & Entertainment Center – City, STATE,
Performed and conduct new hire orientations for up to 30 candidates a month
Collaborated with the Payroll administrator in timecard edits while staying compliant in meal Clairelties
Provided hiring status updates to HR and managers for comprehensive oversight
Partnered with hiring managers to identify talent needs and determine criteria for filling vacancies
Create and mail offer letters for oncoming Directors and Managers for Corporate HR approval
Accomplished to keep the OSHA injury and illness record keeping and reporting updated and organized
Completed and complied with EDD claims in a timely manner
Filed workers compensation claims in a timely manner
Achieved and conducted fact finding investigations due to employee complaints and concerns
Oversaw, influenced, and coached the HR intern
Coordinated and scheduled meeting rooms for employee/Managers trainings
Collaborated with the accounting department in PO processing and validate invoices before submitting to accounts payable
Constructed job descriptions to keep them updated and post on external career sites
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections
Conducted queries and payroll reports through ADP
Assisted candidates with application processes by answering questions about application, and performing background checks
Worked closely with HR team to facilitate year-end talent reviews and articulate team strengths
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences
Attended career fairs and networking events to help fill openings and build candidate pipeline.
Education and Training
Associate of Science: Arts
Business Administration, Expected in 06/2020 - El Camino College - Torrance, CA GPA:
Bachelor of Science: Human Resources Management
Cal, Expected in - Cal State Long Beach - Long Beach, CA GPA:
Fullerton
Human Resources Management Certificate: , Expected in - - , GPA:
High School Diploma: , Expected in - Jordan High School - Long Beach, CA GPA:
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