Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dynamic Human Resources Generalist with over 7 years of experience managing broad range of human resource functions while serving as an on-site specialist. Serves as HR champion in administering and advancing HR functions with proven success in improving operations, maintaining a solution-based focus & improving interdepartmental communication. I'm ready to leverage training and experience to take on new professional challenges.

  • Industry-Specific HR Regulations
  • Equal Employment Opportunity (EEO)
  • Report Preparation
  • Employment Data Tracking
  • Termination Documentation
  • Microsoft Office
  • Adaptable to Changing Conditions
  • Benefits Administration
  • Analytical and Critical Thinking
  • Compensation Structuring
  • Relationship Building
Work History
Human Resources Generalist, 08/2021 - Current
Dak Americas Moncks Corner, SC,
  • Implemented and supervised orientation procedures for new hires
  • Provided job placement accommodation recommendations for employees on physician-mandated medical restriction
  • Collaborated with Finance/Payroll to verify pay data and support proper wage and hour compliance
  • Delivered strategic workforce planning, benefits administration, labor relations and reporting systems
  • Processed unemployment claims and acted as company witness at unemployment hearings
  • Conducted salary survey research for both exempt and non-exempt positions
  • Facilitated criminal background check process for new hires
  • Prepared and submitted organization's Annual Pay Data Reporting, Affirmative Action Plan and EEO report
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Managed employee exit interviews and paperwork
  • Prepared monthly & weekly workbooks for Unemployment Insurance Claims, Employee Hours & Worker's Compensation Tracking
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
  • Maintained human resources information system and kept employee files up to date and accurate
  • Assisted Finance/Payroll in annual processes and data audits
  • Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy
  • Prepared benefits billings, invoices and other recurring transactions for Finance department and obtained appropriate approvals and authorizations.
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Helped employees register for benefits programs using online portals
  • Verified payroll-related subject matter to resolve payroll discrepancies/errors
  • Verified figures on postings for correct entry, mathematical accuracy and proper coding in AccuFund
Human Resources Clerk, 06/2014 - 08/2021
Gestalt Community Schools Memphis, TN,
  • Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
  • Distributed, accepted and processed employment applications to pre-screen and schedule follow-up interviews.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Assisted with on-boarding process with new hires
  • Managed Program Leader Substitute's site allocations and time sheets
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Recruited and screened qualified potential employees.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
  • Improved traceability by creating organization systems for records, reports and workbooks
  • Compiled employee records from individual departments to maintain central files
  • Managed employee exit interviews and paperwork.
  • Processed and accurately recorded new hires, terminations, transfers and promotions into AccuFund
Shift Supervisor, 02/2007 - 09/2009
Doordash Arvin, CA,
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
  • Completed store opening and closing procedures and balanced tills
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Maintained accurate inventory counts to meet customer demands and sustain operations
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Associate of Arts: Social & Behavioral Science, Expected in 12/2020
College of The Sequoias - Visalia, CA
Associate of Arts: Sociology, Expected in 12/2020
College of The Sequoias - Visalia, CA

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School Attended

  • College of The Sequoias
  • College of The Sequoias

Job Titles Held:

  • Human Resources Generalist
  • Human Resources Clerk
  • Shift Supervisor


  • Associate of Arts
  • Associate of Arts

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