human resources generalist resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Experience
06/2018 to 06/2019
Human Resources GeneralistExela Technologies Inc. – Memphis, TN,
Played a key role in ensuring the successful launch of the Houston and New Hampshire offices.
Implemented programs and policies in the areas of compensation structures, benefit packages, employee relations and new-employee orientation.
Educated current and prospective employees with company policies, job duties, wages, and opportunities for promotion and employee benefits.
Responsible for preparing and coordinating any functions pertaining to unemployment and compensation.
Managed new hire orientations, human resources events, and open enrollment for benefits, such as health insurance, and company-wide meetings.
Managed employee turnover and retention, addressing employee matters and organizing work activities for the company.
Accurately documented, researched and resolved employee relations issues with employees and management.
Performed employee reviews, disciplinary procedures and exit interviews.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Contributed ideas and offered constructive feedback at benefit meetings, team meetings and training meetings.
12/2015 to 05/2018
Benefit Specialist, LifeCycle ManagerAshley Furniture – West Covina, CA,
Conducted employee education meetings on benefit plans (medical, dental, vision, supplemental) offered to individuals and 200+ large clients via onsite, virtual and/or pre-recorded video.
Identified and proposed business strategies, initiatives, and process improvements to ADP leadership based on client feedback.
Created and translated PowerPoint presentations in both English and Spanish for new and renewal benefit meetings.
Informed and assisted new clients with onboarding processes internally and externally.
Accurately documented, researched and resolved customer service issues.
Educated colleagues while serving as a subject matter expert across multiple process and knowledge areas.
Trained existing and onboarding team members.
09/2010 to 12/2015
Benefits CoordinatorAirgas Inc – Columbus, OH,
Handled administrative issues for employees, HR managers and vendors helping them understand benefit plans: health, 401 (k), life benefits, HSA & FSA accounts, FMLA, STD/LTD.
Assisted employees with insurance claims and 401k distribution requests.
Resolved conflicts between employees and insurance carriers.
Processed new hire enrollments, terminations and Cobra notifications for over 50 group clients.
Maintained client and vendor database system implementations.
Responsible for commission posting, tracking and reconciling year end calculations.
Conducted employee education meetings on benefit plans offered for group clients.
03/2005 to 09/2008
Accounts Receivable SpecialistCenter Real Estate Group – City, STATE,
Applied cash and check payments to tenant accounts.
Researched and resolved past due accounts.
Ran, reviewed and distributed various weekly and monthly reports.
Processed administration duties as assigned.
09/2001 to 03/2005
Payroll Coordinator/HR AssistantTexas Department Of Health/Transportation – City, STATE,
Screened, reviewed, and selected applicants for hire.
Maintained current benefit changes on the HRIS and performed applicable data entry.
Compiled payroll data from time sheets, and timekeeping system, input data into payroll files and balance hours against various reports.
Processed and audited multi-state payroll for 365 employees region wide.
Work History
06/2018 to 06/2019
Human Resources Generalist Pure Safety Group – Houston, TX
Played a key role in ensuring the successful launch of the Houston and New Hampshire offices.
Implemented programs and policies in the areas of compensation structures, benefit packages, employee relations and new-employee orientation.
Educated current and prospective employees with company policies, job duties, wages, and opportunities for promotion and employee benefits.
Responsible for preparing and coordinating any functions pertaining to unemployment and compensation.
Managed new hire orientations, human resources events, and open enrollment for benefits, such as health insurance, and company-wide meetings.
Managed employee turnover and retention, addressing employee matters and organizing work activities for the company.
Accurately documented, researched and resolved employee relations issues with employees and management.
Performed employee reviews, disciplinary procedures and exit interviews.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Contributed ideas and offered constructive feedback at benefit meetings, team meetings and training meetings.
Conducted employee education meetings on benefit plans (medical, dental, vision, supplemental) offered to individuals and 200+ large clients via onsite, virtual and/or pre-recorded video.
Identified and proposed business strategies, initiatives, and process improvements to ADP leadership based on client feedback.
Created and translated PowerPoint presentations in both English and Spanish for new and renewal benefit meetings.
Informed and assisted new clients with onboarding processes internally and externally.
Accurately documented, researched and resolved customer service issues.
Educated colleagues while serving as a subject matter expert across multiple process and knowledge areas.
A dynamic HR professional with over 10 years of proficiency in employment law, labor relations, organizational development and performance management. Proficient in supporting HR functions, including recruiting and talent management, training and development, payroll and compensation, and HRIS system implementation. Experienced at utilizing HR technologies and client relations skills to optimize resources and opportunities. A knowledgeable adviser to organizational leaders who builds strong working relationships and productive work environments. Highly organized and detail-oriented with the ability to easily adapt to evolving environments.
Languages
Bilingual: English and Spanish
Highlights
HR Department Startup
Life, Health and Welfare products
HR Policies and Procedures
Retention Management and Recruitment
Time Management
Conflict Resolution
E-verify
Benefits and HR Laws
HRIS applications (ADP and Sage)
Proficient in MS Office (Word, Excel, PowerPoint, Access)
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Resume Overview
School Attended
University of Houston-Downtown
Job Titles Held:
Human Resources Generalist
Benefit Specialist, LifeCycle Manager
Benefits Coordinator
Accounts Receivable Specialist
Payroll Coordinator/HR Assistant
Degrees
B.B.A
Vocational - Technical Certificate in Legal Administration; M&M Tech