A dynamic HR professional with over 10 years of proficiency in employment law, labor relations, organizational development and performance management. Proficient in supporting HR functions, including recruiting and talent management, training and development, payroll and compensation, and HRIS system implementation. Experienced at utilizing HR technologies and client relations skills to optimize resources and opportunities. A knowledgeable adviser to organizational leaders who builds strong working relationships and productive work environments. Highly organized and detail-oriented with the ability to easily adapt to evolving environments.
Education
University of Houston-Downtown, Expected in May 2008 – –B.B.A:International Business - GPA:
, Expected in 1996 – –Vocational - Technical Certificate in Legal Administration; M&M Tech: - GPA:
Highlights
HR Department Startup
Life, Health and Welfare products
HR Policies and Procedures
Retention Management and Recruitment
Time Management
Conflict Resolution
E-verify
Benefits and HR Laws
HRIS applications (ADP and Sage)
Proficient in MS Office (Word, Excel, PowerPoint, Access)
Federal and state regulations (ERISA, FLSA, COBRA, FMLA, ADA, SECTION 125, PPACA, and COBRA)
ADA, Word
Administrative, Organizing
Adobe, Payroll
ADP, Personnel
Balance, Policies
Benefits, Processes
Business strategies, Promotion
Conflict Resolution, Reconciling
Client, Recruitment
Clients, Sage
Customer service, Spanish
Data entry, Time Management
Database, Video
Employee relations, Vision
English
FSA
HRIS
Human resources
HR
Insurance
Leadership
Legal
Meetings
Access
Excel
MS Office
PowerPoint
PowerPoint presentations
Experience
Exela Technologies Inc. - Human Resources Generalist Memphis, TN, 06/2018 - 06/2019
Played a key role in ensuring the successful launch of the Houston and New Hampshire offices.
Implemented programs and policies in the areas of compensation structures, benefit packages, employee relations and new-employee orientation.
Educated current and prospective employees with company policies, job duties, wages, and opportunities for promotion and employee benefits.
Responsible for preparing and coordinating any functions pertaining to unemployment and compensation.
Managed new hire orientations, human resources events, and open enrollment for benefits, such as health insurance, and company-wide meetings.
Managed employee turnover and retention, addressing employee matters and organizing work activities for the company.
Accurately documented, researched and resolved employee relations issues with employees and management.
Performed employee reviews, disciplinary procedures and exit interviews.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Contributed ideas and offered constructive feedback at benefit meetings, team meetings and training meetings.
Ashley Furniture - Benefit Specialist, LifeCycle Manager West Covina, CA, 12/2015 - 05/2018
Conducted employee education meetings on benefit plans (medical, dental, vision, supplemental) offered to individuals and 200+ large clients via onsite, virtual and/or pre-recorded video.
Identified and proposed business strategies, initiatives, and process improvements to ADP leadership based on client feedback.
Created and translated PowerPoint presentations in both English and Spanish for new and renewal benefit meetings.
Informed and assisted new clients with onboarding processes internally and externally.
Accurately documented, researched and resolved customer service issues.
Educated colleagues while serving as a subject matter expert across multiple process and knowledge areas.
Handled administrative issues for employees, HR managers and vendors helping them understand benefit plans: health, 401 (k), life benefits, HSA & FSA accounts, FMLA, STD/LTD.
Assisted employees with insurance claims and 401k distribution requests.
Resolved conflicts between employees and insurance carriers.
Processed new hire enrollments, terminations and Cobra notifications for over 50 group clients.
Maintained client and vendor database system implementations.
Responsible for commission posting, tracking and reconciling year end calculations.
Conducted employee education meetings on benefit plans offered for group clients.
Center Real Estate Group - Accounts Receivable Specialist City, STATE, 03/2005 - 09/2008
Applied cash and check payments to tenant accounts.
Researched and resolved past due accounts.
Ran, reviewed and distributed various weekly and monthly reports.
Processed administration duties as assigned.
Texas Department Of Health/Transportation - Payroll Coordinator/HR Assistant City, STATE, 09/2001 - 03/2005
Screened, reviewed, and selected applicants for hire.
Maintained current benefit changes on the HRIS and performed applicable data entry.
Compiled payroll data from time sheets, and timekeeping system, input data into payroll files and balance hours against various reports.
Processed and audited multi-state payroll for 365 employees region wide.
Work History
Pure Safety Group- Human Resources Generalist Houston, TX06/2018 - 06/2019
Played a key role in ensuring the successful launch of the Houston and New Hampshire offices.
Implemented programs and policies in the areas of compensation structures, benefit packages, employee relations and new-employee orientation.
Educated current and prospective employees with company policies, job duties, wages, and opportunities for promotion and employee benefits.
Responsible for preparing and coordinating any functions pertaining to unemployment and compensation.
Managed new hire orientations, human resources events, and open enrollment for benefits, such as health insurance, and company-wide meetings.
Managed employee turnover and retention, addressing employee matters and organizing work activities for the company.
Accurately documented, researched and resolved employee relations issues with employees and management.
Performed employee reviews, disciplinary procedures and exit interviews.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Contributed ideas and offered constructive feedback at benefit meetings, team meetings and training meetings.
Conducted employee education meetings on benefit plans (medical, dental, vision, supplemental) offered to individuals and 200+ large clients via onsite, virtual and/or pre-recorded video.
Identified and proposed business strategies, initiatives, and process improvements to ADP leadership based on client feedback.
Created and translated PowerPoint presentations in both English and Spanish for new and renewal benefit meetings.
Informed and assisted new clients with onboarding processes internally and externally.
Accurately documented, researched and resolved customer service issues.
Educated colleagues while serving as a subject matter expert across multiple process and knowledge areas.
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School Attended
University of Houston-Downtown
Job Titles Held:
Human Resources Generalist
Benefit Specialist, LifeCycle Manager
Benefits Coordinator
Accounts Receivable Specialist
Payroll Coordinator/HR Assistant
Degrees
B.B.A
Vocational - Technical Certificate in Legal Administration; M&M Tech
