LiveCareer-Resume

human resources generalist resume example with 20+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable Human Resources Professional who leads with integrity and strives to serve others. Has 20+ years of experience in a full range of HR functions working in diverse industries from Social Services to Healthcare and Medical. Highly driven to achieve company goals, with exceptional ability to understand business needs, communicate and build rapport with management and employees. Committed to channeling my passion for human resources to ensure department operations run smoothly and deliver maximum value to the organization.

Areas Of Expertise
  • Talent Acquisition and Management
  • Benefits and Compensation Management
  • Onboarding and Employee Orientation
  • Training and Development
  • Employee relations and Conflict Resolutions
  • Performance Management, Mentoring and Coaching
  • Compliance Management Reporting
  • Policy Development and Administration
  • Curriculum Development and Instruction
  • Records Management
  • Employee Engagement
  • Communication, Interpersonal Skills
  • Proficient in Microsoft Office software; HRIS applications
Professional Experience
08/2007 to Current Human Resources Generalist 1-800-Flowers.Com, Inc. | Waterloo, IA,

Manage, review and approve all employee changes during the employment life cycle including, but not limited to, job changes, pay changes, status changes, terminations and benefit administration.

  • Facilitate delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Performs quality assurance review of all new hire and rehire data to ensure correct data setup in the system. Collaborate with recruiters and leaders to verify data that are non-compliant with pay practices.
  • Assist employees with the processing of benefits enrollment paperwork both at time of eligibility, during open enrollment and qualifying events.
  • Serve as consultant to managers/supervisors, to help initiate/execute employee changes in compliance with pay practices.
  • Interprets policies and procedures and resolves issues with employees in regards to adherence of company policies and procedures.
  • Collaborate with payroll to complete, update and verify accuracy of pay data and work with leaders to ensure proper wage and hour compliance.
  • Documents personnel actions and submits information to payroll and/or other entities in a timely manner.
  • Attend and contribute to bi-weekly / monthly HR meetings
  • Supports HR team needs including providing coverage during absences.
  • Identifies opportunities for process improvement and increased efficiency.
  • Assist with Facility State Surveys ensuring timely submission of requested documents
  • Ensures compliance with data privacy regulations and best practices
05/2006 to 08/2007 Personnel Director Ips Corporation | Anaheim, CA,

Directed all human resources processes and administrative support, including on-boarding and off-boarding, personnel actions, correspondence and directives to Nursing and office staff.

  • Coordinated new hire processing to ensure completion of employment documents; background and reference checks and verification of education and credentials/licensure.
  • Developed and maintained employment data and other confidential files.
  • Reviewed timesheets and processed payroll for submission to Corporate Office.
  • Collaborated with Corporate Office to facilitate the processing of benefits enrollment paperwork both at time of eligibility, during open enrollment and qualifying events.
  • Scheduled routine and random Drug Screening Test and reported finding to Administrator.
  • Managed workers compensation and department of labor reporting
  • Assisted Director with Employee Relations concerns and advised on disciplinary actions
  • Assisted with Facility State Surveys ensuring timely submission of requested documents.
02/1991 to 03/2006 Director of Human Resources Volunteers Of America Of Greater New Orleans | City, STATE,

Directed all functions of human resources management to include, but not limited to, participation in recruitment efforts; coordination of advertisements and position posting; hiring procedures; screening and interviewing, candidate selection and onboarding.

  • Processed new hires ensuring completion of employment documents; background and reference checks and verification of education and credentials/licensure.
  • Developed and maintained employment data and other confidential files.
  • Supervised daily work functions of receptionist and clerical staff.
  • Established training programs for staff to enhance workplace performance and professional development.
  • Provided leadership development through coaching, training and presentations.
  • Established and maintained, in conjunction with leaders, employee handbook to include company policies, disciplinary procedures, code of conduct and benefit information.
  • Educated employees on company policies and procedures
  • Assisted leaders with probation reviews and annual performance appraisals.
  • Collaborated with leaders monitoring company wage and salary structure and variable pay systems within the company including bonuses and annual increases.
  • Facilitated the processing of benefits enrollment paperwork both at time of eligibility, during open enrollment and qualifying events.
  • Assisted employees with disability and worker's compensation claims.
  • Developed and updated job descriptions in cooperation with supervisors.
  • Advised managers and supervisors on progressive discipline system, employment issues and termination process.
  • Conducted exit interviews for terminations
  • Administered internal complaint process and conducted timely, thorough and effective internal investigations and reports findings to Executive Leaders.
  • Conducted mediation of staff disputes and grievances.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Participated in meetings at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Assisted with Facility State Surveys ensuring timely submission of requested documents.
  • Arbitrated labor disputes and other sensitive employment issues in collaboration with the legal consultant.
  • Represented agency at labor and unemployment hearings.
  • Collected and compiled HR metrics and data from/for various sources.
  • Coordinated and represented company at job and health fairs and other recruiting events.
  • Coordinated and facilitated monthly new hire orientation and Safety meetings
  • Fostered Employee Engagement by establishing a team called 'Employee Relations Team' ... whose mission was to sponsor employee events (picnics); employee recognition program (service awards, employee of month) and community services (adopt a school).
  • Ensured compliance with data privacy regulations and best practices.
  • Maintained company compliance with local, state and federal employment laws and regulations, in addition to established organizational standards.
Education and Training
Expected in 05/1983 to to Bachelor of Science | Education University of New Orleans, New Orleans, LA GPA:

Tulane University College - New Orleans, LA

Human Resources Management

August 2003 - August 2004

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of New Orleans

Job Titles Held:

  • Human Resources Generalist
  • Personnel Director
  • Director of Human Resources

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: