human resources generalist resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated Human Resources Specialist offering 7 years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software.
Skills
Cost Reductions
Personnel Engagement
Affirmative Action
Personnel Recruitment
Policies Implementation
HRIS Applications Proficient
Policy and Procedure Writing
Human Resources Management Systems
Work Complaint Handling
Transfer Coordination
Equal Employment Opportunity (EEO)
Experience
03/2020 to CurrentHuman Resources GeneralistOlin Corporation | Mcintosh, AL,
Conducted background checks, reference checks and employment verification.
Researched employee relations issues and conducted meetings with employees and supervisors.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Conducted employee hiring and exit interviews.
Engaged in data collection, identifying organizational needs and development solutions.
Conducted benefits administration for 500+ benefit-eligible employees.
Improved employee engagement and moral by developing wellness programs for employees and enforcing positivity guidelines.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Created and modified job descriptions within all departments.
Designed new employee packages and sent out via mail and e-mail.
Led staff meetings to develop strategies that would positively influence workplace relationships.
Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep changes up-to-date.
Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
Audited job postings for old, pending, on-hold and draft positions.
Served as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.
Facilitated talent acquisition, becoming instrumental in building and retaining high-caliber teams.
Implemented controls to promote diversity in hiring process.
10/2014 to CurrentTalent Development SpecialistBrightspring Health Services | Zachary, LA,
Created and implemented training programs to fill requirements.
Designed professional training and development programs for support staff.
Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Managed 500+ employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
Strengthened traceability by developing organization systems for records, reports and agendas.
05/2016 to 12/2018Branch Rental ManagerEnterprise Rent-A-Car | City, STATE,
Trained, hired and evaluated rental staff to maintain superior customer service.
Collaborated with business owner to develop tactics and practices to promote business, expand market and boost sales.
Oversaw daily operations by supervising associates processing sales, reconciling cash receipts, conducting repairs and other activities.
Assisted customers to resolve issues related to service or staff interactions.
Communicated with prospective customers to match needs with inventory availability.
Measured and monitored sales team performance to achieve goals.
Developed inventory and sales reports and reviewed to assess performance.
Created and managed customer accounts by documenting notes and entering sales transaction information.
Devised pricing policies for merchandise based on profitability requirements.
Answered telephones to assist customers and resolve issues.
Updated and maintained rental agreement files and documents.
Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Explained policies and reviewed documentation to obtain signatures.
Collected payment by processing credit card transactions.
Contacted customers and billing parties about overdue rentals and requested expected date of return.
Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
Oversaw maintenance, appearance and performance of company vehicles.
Prepared and submitted reports to supervisor.
Employed sales techniques to boost sales and services.
Processed exchange requests in computer system.
Coordinated shuttle services by communicating with drivers.
Education and Training
Expected in 12/2013 to to Bachelor of Science | CriminologyFlorida State University, Tallahassee, FLGPA:
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