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Dynamic Human Resources Generalist with 6 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
- Developed the first comprehensive recruiting strategy, which decreased employee turnover by 2%.
- Introduced the first formal performance review program, creating a flexible and well-received tool used company-wide.
- Supervised team of 45 staff members.
- Collaborated with team of 2 in the development of project management
- Developed and facilitated company-wide "town-hall meetings" to address discipline, code of conduct, FMLA policy and benefits issues.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- HR management
- Budget development
- Staff training/development
- Performance Management
- Talent management
- In-depth knowledge of HR Compliance
- Labor relations
- Business mediation
- Compensation and benefits
- Organizational Development
- Succession planning
- New employee orientations
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- Training and mentoring
- Knowledgeable in all HR Systems
- Termination procedures
- Employee programs
- File and records management
- ADP Workforce Now
- Trained in FMLA/ADA/EEO/WC
- Risk management
- Coaching and mentoring
- Executive support
- Contract Negotiation
- Team Bonding
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Human Resources Generalist, 08/2015 - Current
Generac Power System, Inc – Dallas, TX,
- Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
- Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
- Conducts recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conducts new-employee orientations; writes and places advertisements.
- Developed and enforced company policy and procedures relating to all phases of human resources activity
- Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction
- Managed employee rewards programs
- Explained and administered benefits including medical, dental, life insurance, disability and sectioned 10 flexible spending accounts
- Offered fair and equitable compensation by comparing current salaries with market pay
- Conducted recruitment activities, including job postings, career fairs, and screening and interviewing applicants to build candidate pipelines and enhance company culture
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
- Facilitated criminal background check process for new hires
- Conducted employment verifications and investigations
- Coached and educated management throughout an organization on appropriate guidelines for maintaining a legally compliant workplace
- Facilitated ongoing mayoral initiative to address disparities in hiring racial and ethnic minority applicants
- Implemented and supervised orientation procedures for all new hires
- Applied analytical skills to collect data, clarify needs, identify underlying business drivers and propose options
- Entered and maintained benefit information on HRIS for 45 accounts
- Improved quality of hiring decisions by working with hiring managers inequitable recruitment efforts and by administering new comprehensive employment selection exams
- Verified that vendors received timely enrollment information, changes, and terminations
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management, and training
- Consulted with managers to formulate racial equity plans for minority hiring by city departments
- Presented alternatives in organization design, advantages, and disadvantages
- Created and enforced HR policies and procedures across the organization
- Established and monitored employee pay scales
- Developed innovative new-employee orientation programs, including safety training
- Documented and updated job descriptions as well as implemented wage surveys
- Conducted salary survey research for both exempt and non-exempt positions
- Created organizational flow charts and career path reports evaluating employee compensation information
- Managed implementation of a new system that transformed HR resources management organization
Assistant Manager, 03/2014 - 01/2015
Gelson's – Santa Barbara, CA,
- Answer phone and direct calls.
- Advertises for and conducts the initial interviews.
- Recruiting/ Hiring, Orientations.
- Training Coordinator for the new hire.
- Schedules and conducts Phase I &2 training for new employees.
- Monitors and updates the employee training records to ensure that training is updated as required.
- Conducts required Annual Training for all employees.
- Complete employee verifications.
- Background check for new employees and new reporting.
- Effectively communicates with other management team members.
- Completes any other duties as assigned by the Program Director or Administrator.
- Addresses areas of concern with co-workers as needed.
- Reports areas of concern regarding consumers or employees to the Program Manager or Program Director.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Achieved recognition from senior management for contribution to store success, including managing sales, employees, and operations to foster optimal performance
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Planned team-building exercises to increase employee performance and job satisfaction
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Reduced corporate costs by developing and implementing improved merchandising, receiving, and maintenance procedures
Group Leader, 02/2005 - 05/2012
Nationwide – Dallas, TX,
- Answer phone and direct calls.
- Training Coordinator for the new hire.
- Conducts required Annual Training for all employees.
- Completes any other duties as assigned by the Manager.
- Reports areas of concern regarding consumers or employees to the Manager.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping
- Reviewed daily requirements and forecasts and delegated work for optimal coverage
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
- Worked with clients to improve life choices and maximize benefits of programs
- Investigated and solved workflow problems with cross-functional collaboration and open communication
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Aligned strategies with expected production demands and particular customer requirements
- Attended staff development meetings and workshops and applied information from those events into daily activities
Human Resources Assistant, 01/2008 - 12/2008
Electrameccanica Vehicles Corp. Ltd. – Brea, CA,
- Enhance Recruitment.
- Interviewing and intake.
- Manage Tracking Systems.
- Incoming analysis filing.
- Applicant/volunteer coordinator.
- Development community partnerships.
- Confidentially with each department.
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Posted positions through approved recruitment channels
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite
- Improved productivity initiatives while coordinating itineraries and scheduling appointments
- Administered compensation, benefits, and performance management systems and safety and recreation programs
- Screened applicant resumes and coordinated both phone and in-person interviews
- Recruited and screened qualified potential employees
- Created and completed personnel action forms for all hires, terminations, title changes, and terminations
- Managed employee exit interviews and paperwork
- Verified and investigated employment claims and data
- Organized new employee orientation schedules for all new hires
- Tracked various statistics and kept detailed records to support the human resources department
- Answered and directed 40 outbound and inbound phone calls per day
- Administered compensation, benefits, and performance management systems and safety and recreation programs
- Assisted with on-boarding process of 30 new hires in a month
Master of Arts degree: Management; Human Resources concentration, Expected in 01/2021
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SAINT MARY’S UNIVERSITY - Minneapolis, MN
GPA:
Bachelors of Arts degree: Human Resource Management, Expected in 01/2012
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SAINT MARY’S UNIVERSITY - Minneapolis, MN
GPA:
Associate Degree: Human Resources, Expected in 2017
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SAINT PAUL COMMUNITY AND TECHNICAL COLLAGE - Saint Paul, MN
GPA:
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