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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated Human Resources professional offering 10+ years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills.

Skills
  • Talent management
  • Benefits and compensation
  • Employee Relations
  • Insurance Knowledge
  • New Hire Orientation
  • Recruitment
  • Organizational Development
  • HR management
  • FMLA comprehension
  • Trained in FMLA/ADA/EEO/WC
Work History
08/2013 to Current
Human Resources Generalist Harsco Corporation Waxahachie, TX,
  • Oversees the daily workflow of the department and reporting back to the Vice President of Human Resources.
  • Bridging management and employee relations by addressing demands, grievances or other issues.
  • Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
  • Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
  • Oversees employee disciplinary meetings, terminations, and investigations.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Report to management and provide decision support through HR metrics.
  • Conducting new employee orientations and participate in administrative staff meetings.
  • Maintaining/auditing more than 160+employees’ personnel files in accordance to department requirements.
  • Work closely with Senior Financial Analyst for budgets and grants.
06/2012 to 11/2012
HR Administrative Assistant Blue Hills Bank Needham, MA,
  • Answer departmental phone calls.
  • Distribute correspondence from the departmental in-box and faxes periodically through out the day.
  • Prepare letters, memos, and reports upon request.
  • Call and schedule appointments for interviews.
  • Send out calendars to hiring managers for interviews and pre-hire process, as well as New Hire paperwork.
  • Perform reference checks on all New Hires.
  • Perform pre-screening of New Hires and new hire orientation.
  • Cross train and serve as back up for Receptionist and Executive Department.
  • Fax, file, and forward any documents needed.
  • Data Entry and all clerical work.
  • Update job descriptions, agendas, goals, handbook, and etc.
  • As required: recruit, hire, train and supervise part-time/full-time clerical staff.
  • Facilitate special event registration and execution.
  • Assist with various program operations as requested as responsibilities permit.
01/2011 to 06/2012
Administrative Assistant Elwyn Walnut Creek, CA,
  • Handle the tasks of assisting customers by locating automotive products and handling queries.
  • Responsible for answering questions to meet customer satisfaction.
  • Assist in assessing cost of compensation under insurance claims for accident vehicles.
  • Inspect accident vehicles for identifying cause and determining eligibility for claims.
  • Update central database with customer and their vehicle information for future follow up and promotional activities.
  • Prepare letters, memos, and reports upon request.
  • Call and schedule appointments for interviews.
  • Send out calendars to hiring managers for interviews and pre-hire process, as well as New Hire paperwork.
  • Perform reference checks on all New Hires.
  • Perform pre-screening of New Hires and new hire orientation.
  • Cross train and serve as back up for Receptionist and Executive Department.
  • Fax, file, and forward any documents needed.
  • Data Entry and all clerical work.
03/2007 to 09/2009
Secretary Quest Diagnostics Richardson, TX,
  • Answer telephone, screen/direct calls, take and relay messages.
  • Provide information to callers.
  • Greet persons entering organization, direct persons to correct destination.
  • Prepare letters and documents, while also receiving and sorting mail/deliveries.
  • Schedule appointments, maintain appointment diary either manually or electronically and organize meetings.
  • Tidy and maintaining the reception area clean and presentable.
Education
Expected in 07/2020
BA: Psychology
Florida International University - ,
GPA:
Expected in 12/2019
National Society of Leadership and Success Foundations of Leadership Certification:
Florida International University - Miami, FL
GPA:
Expected in 05/2018
AA: Psychology
Miami Dade College - ,
GPA:

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Resume Overview

School Attended

  • Florida International University
  • Florida International University
  • Miami Dade College

Job Titles Held:

  • Human Resources Generalist
  • HR Administrative Assistant
  • Administrative Assistant
  • Secretary

Degrees

  • BA
  • National Society of Leadership and Success Foundations of Leadership Certification
  • AA

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