, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dynamic Human Resources Generalist with 6 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Accomplishments
Developed the first comprehensive recruiting strategy, which decreased employee turnover by 2%.
Introduced the first formal performance review program, creating a flexible and well-received tool used company-wide.
Supervised team of 45 staff members.
Collaborated with team of 2 in the development of project management
Developed and facilitated company-wide "town-hall meetings" to address discipline, code of conduct, FMLA policy and benefits issues.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
HR management
Budget development
Staff training/development
Performance Management
Talent management
In-depth knowledge of HR Compliance
Labor relations
Business mediation
Compensation and benefits
Organizational Development
Succession planning
New employee orientations
Training and mentoring
Knowledgeable in all HR Systems
Termination procedures
Employee programs
File and records management
ADP Workforce Now
Trained in FMLA/ADA/EEO/WC
Risk management
Coaching and mentoring
Executive support
Contract Negotiation
Team Bonding
Work History
08/2015 to CurrentHuman Resources GeneralistHyatt Hotels Corp. | Nashville, TN,
Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Conducts recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conducts new-employee orientations; writes and places advertisements.
Developed and enforced company policy and procedures relating to all phases of human resources activity
Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
Provided job placement accommodation recommendations for employees on physician-mandated medical restriction
Managed employee rewards programs
Explained and administered benefits including medical, dental, life insurance, disability and sectioned 10 flexible spending accounts
Offered fair and equitable compensation by comparing current salaries with market pay
Conducted recruitment activities, including job postings, career fairs, and screening and interviewing applicants to build candidate pipelines and enhance company culture
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
Facilitated criminal background check process for new hires
Conducted employment verifications and investigations
Coached and educated management throughout an organization on appropriate guidelines for maintaining a legally compliant workplace
Facilitated ongoing mayoral initiative to address disparities in hiring racial and ethnic minority applicants
Implemented and supervised orientation procedures for all new hires
Applied analytical skills to collect data, clarify needs, identify underlying business drivers and propose options
Entered and maintained benefit information on HRIS for 45 accounts
Improved quality of hiring decisions by working with hiring managers inequitable recruitment efforts and by administering new comprehensive employment selection exams
Verified that vendors received timely enrollment information, changes, and terminations
Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management, and training
Consulted with managers to formulate racial equity plans for minority hiring by city departments
Presented alternatives in organization design, advantages, and disadvantages
Created and enforced HR policies and procedures across the organization
Established and monitored employee pay scales
Developed innovative new-employee orientation programs, including safety training
Documented and updated job descriptions as well as implemented wage surveys
Conducted salary survey research for both exempt and non-exempt positions
Created organizational flow charts and career path reports evaluating employee compensation information
Managed implementation of a new system that transformed HR resources management organization
03/2014 to 01/2015Assistant ManagerChick-Fil-A | Mayfield Heights, OH,
Answer phone and direct calls.
Advertises for and conducts the initial interviews.
Recruiting/ Hiring, Orientations.
Training Coordinator for the new hire.
Schedules and conducts Phase I &2 training for new employees.
Monitors and updates the employee training records to ensure that training is updated as required.
Conducts required Annual Training for all employees.
Complete employee verifications.
Background check for new employees and new reporting.
Effectively communicates with other management team members.
Completes any other duties as assigned by the Program Director or Administrator.
Addresses areas of concern with co-workers as needed.
Reports areas of concern regarding consumers or employees to the Program Manager or Program Director.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Achieved recognition from senior management for contribution to store success, including managing sales, employees, and operations to foster optimal performance
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Planned team-building exercises to increase employee performance and job satisfaction
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Established and optimized schedules to keep coverage and service in line with forecasted demands
Reduced corporate costs by developing and implementing improved merchandising, receiving, and maintenance procedures
02/2005 to 05/2012Group LeaderOwens Corning Headquarters | Blythewood, SC,
Answer phone and direct calls.
Training Coordinator for the new hire.
Conducts required Annual Training for all employees.
Completes any other duties as assigned by the Manager.
Reports areas of concern regarding consumers or employees to the Manager.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
Collaborated with internal teams to streamline operations across materials handling, production, and shipping
Reviewed daily requirements and forecasts and delegated work for optimal coverage
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Worked with clients to improve life choices and maximize benefits of programs
Investigated and solved workflow problems with cross-functional collaboration and open communication
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Aligned strategies with expected production demands and particular customer requirements
Attended staff development meetings and workshops and applied information from those events into daily activities
01/2008 to 12/2008Human Resources AssistantEncompass Health Corp. | Forest, VA,
Enhance Recruitment.
Interviewing and intake.
Manage Tracking Systems.
Incoming analysis filing.
Applicant/volunteer coordinator.
Development community partnerships.
Confidentially with each department.
Delivered friendly assistance with new hires throughout interviewing and hiring process
Posted positions through approved recruitment channels
Prepared monthly, weekly, and daily logs using Microsoft Office Suite
Improved productivity initiatives while coordinating itineraries and scheduling appointments
Administered compensation, benefits, and performance management systems and safety and recreation programs
Screened applicant resumes and coordinated both phone and in-person interviews
Recruited and screened qualified potential employees
Created and completed personnel action forms for all hires, terminations, title changes, and terminations
Managed employee exit interviews and paperwork
Verified and investigated employment claims and data
Organized new employee orientation schedules for all new hires
Tracked various statistics and kept detailed records to support the human resources department
Answered and directed 40 outbound and inbound phone calls per day
Administered compensation, benefits, and performance management systems and safety and recreation programs
Assisted with on-boarding process of 30 new hires in a month
Education
Expected in 01/2021Master of Arts degree | Management; Human Resources concentrationSAINT MARY’S UNIVERSITY, Minneapolis, MNGPA:
Expected in 01/2012Bachelors of Arts degree | Human Resource ManagementSAINT MARY’S UNIVERSITY, Minneapolis, MNGPA:
Expected in 2017Associate Degree | Human ResourcesSAINT PAUL COMMUNITY AND TECHNICAL COLLAGE, Saint Paul, MNGPA:
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