human resources generalist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Successful HR professional with 10+ years of experience in established and start-up companies, both domestic and global. Excellent communication, interpersonal, analytical and problems solving skills. Main strengths: Benefits Administration, Employee Relations, HR polices, HRIS Systems and talent acquisitions.

  • ADP HRB, Microsoft Word and Excel
  • ADP, Safety
  • Approach, Sales
  • Agency, Strategic thinking
  • Attorney, Phone
  • Benefits, Vision
  • Benefits administration
  • Cash registers
  • Ceridian
  • Consultation
  • CPR
  • Credit
  • Criminal justice
  • Customer service
  • Employee Relations
  • First Aid
  • FSA
  • Foreign exchange
  • Government
  • HRIS
  • Human Resources
  • HR
  • Insurance
  • Inventory
  • Letters
  • Director
  • Managing
  • Managerial
  • Mental health
  • Excel
  • Microsoft Word
  • Organizing
  • Performance reviews
  • Personnel
  • Policies
  • Profit
  • Recruitment
  • Reporting
  • Reporter
  • Retail
  • Policies implementation
  • Off-boarding
  • Employee handbook development
  • Personnel recruitment
  • Employment law knowledge
08/2019 to Current Human Resources Generalist Liberty Healthcare Corporation | Gary, IN,
  • Steward Management Group is a start-up company providing long-term housing and behavioral services to Veterans and the Homeless population using a holistic approach.
  • Work in conjunction with the Executive Director and HR Manager to create the HR Department, company culture and structure.
  • Manage the day to day execution of HR policies, employee relations, benefits administration and employee activities.
  • Act as advisor to managers on best practices in managing performance, implementing policies and being the first point of contact for employees on HR related issues.
  • Lead health, safety and wellness initiatives for employees.
  • Provide consultation for employee conflict and concerns as well as creating a positive morale and culture.
  • Recruit for new talent in the company, which includes resume sourcing, phone screening and in person interviews.
  • Create job postings to promote new employment opportunities.
  • Reduced recruitment expenses by instituting standardized recruitment strategies i.e.
  • External job boards, college placement centers, industry specific sites.
  • Created new job descriptions for all positions in the company.
  • Improved the appearance, uniformity and depth of information available.
  • Implemented and rolled out company-wide training for all employees: Sexual Harassment, Mandated Reporter, Peer Advocacy, CPR, First Aid, and Fire Safety.
  • Assist in creating employee handbook.
  • Working with HR Manager to create 90 day and annual a performance reviews.
  • Conduct New Hire Orientation and on-boarding.
  • Create and maintain HR records and files.
  • Provide employment verification letters when requested by staff.
10/2014 to 07/2019 Retail Sales Associate S&T Bank | Brookville, PA,
  • Provided outstanding customer service while maximizing sales and serving as a positive role model for team members.
  • Perform strategic thinking to achieve optimal customer experience and meet customer needs.
  • Assisted customers in finding or selecting items, and providing recommendations.
  • Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up.
  • Stocked, replenished, and organized inventory with accuracy and efficiency.
  • Assisted in store opening and close; handling cash deposits, and ensuring sales floor cleanliness.
  • Assisted customers with purchases, returns, bill payments, ordering merchandise and opening store credit cards.
  • Assisted online order fulfillment and annual store inventory.
07/2005 to 09/2012 Human Resources Generalist Liberty Healthcare Corporation | Green Bay, WI,
  • Is a global online provider of foreign exchange trading and related services to retail and institutional customers world-wide.
  • Worked closely with Human Resources Director to create HR strategies and manage resources in alignment to business objectives.
  • Provided Human Resources assistance to all business units within the organization.
  • Single point of contact for benefits and leave administration for both the US and international offices.
  • Reduced benefits costs ensuring that the company did not pay benefits for ineligible employees.
  • Administered all benefits programs including medical, vision, dental, life, FSA, 401k, STD, LTD, EAP and COBRA.
  • Assisted employees with all benefits questions enabling them to make informed enrollment decisions.
  • Managed all aspects of employee leave of absences including Workers Compensation and FMLA.
  • Implemented corporate Wellness Program which resulted in lower insurance premiums.
  • Drafted effective communications to keep employees informed of changes impacting plan benefits.
  • Conducted new hire orientation and assured new hires were apprised of and understood company policies.
  • Assisted in development and implementation of personnel policies and procedures.
  • Conducted Employee Relations investigations to ensure company was protected and policies were firmly enforced.
  • Conducted exit interviews to collect data that would help in retaining staff.
  • Managed the implementation of and maintained the ADP HRIS system, which streamlined the employee self service process and enrollment process.
  • Handled all government and insurance reporting.
  • Worked with internal and Immigration attorney to resolve needs of expatriates and to obtain visas for employees traveling abroad.
  • Managed the I-9 process ensuring compliance.
  • Supervised HR interns.
06/1998 to 04/2005 Human Resources Associate Davenport | Farmville, VA,
  • CASES is a private non-profit serving NYC residents involved in the criminal justice system and those with mental illness who have not engaged in traditional mental health services.
  • Provided Human Resources assistance to the operations of the agency.
  • Administered health and welfare plans for all staff.
  • Managed Ceridian HRIS system.
  • Managed all insurance related matters, resolved employee problems/questions and conducted investigations.
  • Served as the company’s COBRA administrator.
  • Conducted new employee orientations.
  • Managed annual open enrollment process.
  • Prepared managerial monthly and quarterly reports.
  • Prepared government reports.
  • Prepared and maintained company policies and procedures manual.
  • Performed recruitment activities: prepared job descriptions sourced resumes, phone interviews.
  • Conducted reference checks and exit interviews.
Education and Training
Expected in Bachelor of Business Administration | Finance Bernard M. Baruch College, CUNY, , GPA:
Activities and Honors
Additional Information
  • LICENSES , New York State Real Estate Salesperson Jessica Claire Resume

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Resume Overview

School Attended

  • Bernard M. Baruch College, CUNY

Job Titles Held:

  • Human Resources Generalist
  • Retail Sales Associate
  • Human Resources Generalist
  • Human Resources Associate


  • Bachelor of Business Administration

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