human resources generalist resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.

  • Policies Implementation
  • HRIS Applications Proficient
  • Benefits Administrator
  • In-Person and Telephone Interviewing
  • Promotion Coordination
  • New Hire Onboarding
  • Harassment Investigation
  • Retention Program Development
  • Equal Employment Opportunity (EEO)
  • Policy and Procedure Writing
  • Work Complaint Handling
  • Procedure Compliance
  • Policy Interpretation
  • Report Preparation
  • Employee Relations
  • Leave of Absence Transitions
  • Termination Documentation
  • Americans with Disabilities Act (ADA)
  • Employment Recordkeeping
  • Employee Hiring
  • Performance Appraisal
  • Human Resources Management Systems
  • Management Consulting
  • Employee Handbook Development
  • Payroll Expertise
  • Manager Coaching and Training
04/2019 to Current Human Resources Generalist Schwan's Company | Bolingbrook, IL,
  • Supervise payroll team responsible for processing multi-state bi-weekly and weekly payroll including processing of new hires, transfers, promotions and terminations
  • Create and maintain adhoc reports from ADP Workforce Now
  • Respond to employee and/or state inquiries regarding pay, tax withholding's, deductions, benefits and insurance
  • Provide year end support including audits and tax fillings
  • Track FTE, terminations, new hires, and transfers counts per pay period
  • Policy Development, Interpretation, and Administration
  • Develops human resources policies, procedures, and practices in order to satisfy legal requirements
  • Assures a practical level of consistency and accurate policy interpretation
  • Manages discretionary leaves of absences, including personal leave, FMLA, and NJ FLI, for employees according to the policies set forth in the employee handbook and to ensure compliance with applicable State and Federal laws and regulations
  • Responsible for all aspects of health and welfare benefits, including medical, dental, vision, flexible spending account, life, COBRA, workers’ compensation, and other voluntary benefits
  • Determine and effectively administer the compensation and benefit changes associated with personnel transactions including merit increases, promotions, transfers, demotions, terminations, and leaves of absence
10/2017 to 11/2018 Janitorial Sales Consultant American Security, L.L.C. | Eagan, MN,
  • Business Development and Account Management Duties:
  • Developed new business, assist with maintaining existing accounts
  • Assisted customers and sales in placing orders, enter orders into the computer system, determine appropriate product types based on expressed needs, and research pertinent information regarding deliveries, stock, credit, special orders and pricing
  • Assisted in all aspects of the customer service process when needed
08/2014 to 10/2017 Area Manager Town And Country Markets | Poulsbo, WA,
  • Human Resources Management
  • Delivered HR services that meet quality standards established by best practices, company policy and internal customers
  • Assisted with administration of company benefits as well as oversight and compliance of FMLA, ADA, EEO, FLSA, etc
  • To ensure compliance with all state laws and corporate policies/processes
  • ADP Administrator and Managed background screening process
  • Payroll Management for 80 employees with ADP Workforce Now
  • Maintained budgets, analytics, and P&L management for all PA and NJ locations
  • Proven success with managing staffing levels, expenses, identifying and implementing cost saving initiatives, increasing efficiencies and maintaining budgets
04/2002 to 08/2014 Front End Manager Eickhoff Supermarkets | City, STATE,
  • Time and Attendance Management per the CBA guidelines
  • Krono’s and Payroll Management for 255 employee
  • Manage HRIS technical team including performance reviews
  • Prepares and manages schedules for nine separate departments within the organization, using Krono’s and Workforce management
  • Ensured proper coordination and assists with the needs assessment to facilitate all staffing of casual and full-time employees for business operations, concepts, principles, regulations, programs and practices to recommend methods and strategies to resolve problems workforce planning, downsizing and reinvention initiatives
  • Business Management & Analysis
  • Expertly apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations to make improvements and detect deficiencies
  • Operations Management
  • Helped to manage labor costs through effective scheduling and reduce losses due to shrink, damage and pilferage
  • Adhere to all local, state, and federal health and civil code regulations.
Education and Training
Expected in 07/2002 to to Associate of Arts | Community College of Philadelphia, Philadelphia, PA GPA:

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Resume Overview

School Attended

  • Community College of Philadelphia

Job Titles Held:

  • Human Resources Generalist
  • Janitorial Sales Consultant
  • Area Manager
  • Front End Manager


  • Associate of Arts

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