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human resources generalist resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.

Education and Training
Expected in 08/2022 to to Bachelor of Science | Human Resources Management Herzing University, Dearborn, MI GPA:
  • Dean's List Honoree 2019; 2020
Skills
  • Time management
  • Problem-solving skills
  • Human resources management
  • Exceptional communicator
  • People-oriented
  • Maintains confidentiality
  • HR policies and procedures expertise
  • Computer skills
  • Conflict resolution
  • Leadership skills
  • New Hire Onboarding
  • Harassment Investigation
  • Employee Orientation
  • Employee Relations
  • Human Resources Management Systems
  • Decision Making
  • Employee Hiring
  • Manager Coaching and Training
Experience
01/2023 to Current Human Resources Generalist World Wind & Solar | Rancho Cucamonga, CA,
  • Led staff meetings to develop strategies that would positively influence workplace relationships.
  • Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
  • Designed new employee packages and sent out via mail and e-mail.
  • Assisted customer service with inbound and outbound calls regarding human resources inquiries.
  • Implemented controls to promote diversity in hiring process.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Organized employee schedules, department phone lists and business card orders.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
  • Created and modified job descriptions within all departments.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Created and submitted reports regarding background investigations, highlighting special findings.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Conducted employee hiring and exit interviews.
  • Conducted background checks, reference checks and employment verification.
  • Onboarded new employees in time reporting and payroll systems.
05/2019 to 01/2023 Patient Care Coordinator Kabafusion | Albany, NY,
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Processed patient intake information and updated medical records prior to treatment.
  • Scheduled evaluations and procedures for patients.
  • Communicated with patients to ensure quality of care and develop care plans.
08/2006 to 05/2019 Pharmacy Technician Alto Pharmacy | Denver, CO,
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

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Resume Overview

School Attended

  • Herzing University

Job Titles Held:

  • Human Resources Generalist
  • Patient Care Coordinator
  • Pharmacy Technician

Degrees

  • Bachelor of Science

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