Human Resources Generalist Resume Example Marco Technologies

HUMAN RESOURCES GENERALIST

Summary

Strong HR Eperience with proven talent.

Direct Staff in daily HR operations including employee recruitment, new hire orientation, coordination of COBRA, Administration of Federal Regulations, Benefits Administration, maintain OSHA recordings. Coordinate payroll for newly hired and other payroll issues with over 1000 employees. Interfacing with key intra-department personnel.Provide assistance with employee problems and serve as the first line in resolving issues. Attended comprehensive ADP Training Program.

Proven talent in the Banking Industry as well.

Provide excellent customer service to all employees and work to create positive impression.

Highlights

Excellent customer service skills, excellent written and oral communication skills, Knowledge of relevant state and federal laws, including COBRA, ERISA, HIPAA and FMLA. Knowledge of HRIS, ADP.

*Proficiency with Microsoft Office Suite

OIG, SAM

Accomplishments

ACHIEVES RESULTS THE RIGHT WAY Understand the banking center's goals and objectives and how they relate to my responsibilities.
Understand and live the values that support our culture, as well as bringing personal integrity to our work by upholding the highest standards of ethical and professional conduct.
Accomplishments Two times quality and positive spirit award winner from two Market Executives.

Experience

Human Resources Generalist
September 2013 to June 2015Marco Technologies － Brainerd , MN

Providing Human Resources support to the assigned region and responsible for coordinating onboarding/orientation activities with necessary departments to ensure a positive on-boarding experience for all employee.
Primary data entry person for HRIS resources for all employee information, benefit enrollments and status changes.
Also responsible for administration of HRIS, benefit carrier integrations, and manage leaves of absence, worker's compensation.
Provide excellent customer service to all employees and work to create positive impression.
Primary day-to-day contact and resource for orientation and on boarding activities.
Ensure that necessary communications are sent and colleagues are presented with coherent and complete information.
Performs customer service function by contacting new colleagues and ensuring employee needs are identified and met within established timeframes.
Also creates a positive impression with key contributors to the on-boarding process within our organization Ensures excellent customer service by establishing long term relationships with employees, including knowing their sites/locations and other basic information.
Tracks all types of communications with employees.
Identifies potential problem areas and recommends/implements solutions as appropriate.
Responsible for processing all new hires and terminations, employee status changes, in coordination or at the direction of Director, Human Resources.
Primary contact for employees regarding benefit plans.
Resolves basic issues related to enrollment and plans administration.
Leave of Absence administration in coordination with short-term and long-term disability plans.
Assist with recruitment of new employee.
Assist with all pre-employment paperwork including background checks, OIG, SAM and any required drug testing and immunizations.
Assist with drafting offer letters and colleagues information forms.
Monitor all compliance training Work closely with payroll to ensure all employee are paid accurately and/terminated employees and employees on Leave of Absence are taken off payroll and put back on payroll when back from LOA.
Audits and reconciles benefits bills for payment.
Assists with the annual benefits renewal open enrollment process.
Assist with drafting employment agreements and amendments to employment agreements and coordinating with legal for final review and coordinating signatures.

Senior Personal Banker
December 2007 to August 2013First National Bank Texas － Bryan , TX

Role Description Responsible for Coaching and developing Tellers to perform efficiently, offering and selling financial products and services to both individual and small business customers.
Financial liaison to customers for building and retaining long-term relationships, giving customers more reasons to do more business with Bank of America, while providing world class customer service.
Opening/servicing consumer and small business accounts.
Achieve sustainable results and work well with others Build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration.
Partner with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals.
Provides and receives 360-degree coaching by openly sharing feedback, information, ideas and best practices.

Personal Banker
February 2002 to November 2007Mercantile Bank Corporation － Lakeview , MI

Role Description.
Customer service/customer relations/ problem resolution/ accounts opening and closing for consumer and small business.
Consumer Mortgage and small business lending referral partner.
Responsible for servicing the ATMS and Merchants depository.
Responsible for ordering and shipping money to the main vault.

Education

Bachelors of Science : Business AdministrationStrayer University － CityBusiness Administration Working toward my MBA with Keller Graduates with a concentration in Human Resources Management. The program covers key topics such as strategic human resources Management, Benefits and Compensation, leadership and organizational behavior, ethics, employment law, and human resource information systems.

Certifications

Strategic Team Building/Effective Communication/Key Client Retention/Organizational Leadership

Skills

ADP, Attention to detail, basic, Benefits, closing, Coaching, oral communication, Strong interpersonal skills, Client, customer relations, Excellent customer service, Customer service, data entry, direction, drafting, fast, Financial, forms, HRIS, human resources Management, human resource, Human Resources, immunizations, information systems, Team Building, Leadership, law, legal, letters, Director, MBA, money, Microsoft Office Suite, organizational skills, Organizational, payroll, problem resolution, problem solver, recruitment, selling, shipping, Strategic, teamwork, excellent written

Resume Overview

School Attended

Strayer University

Job Titles Held:

Human Resources Generalist
Senior Personal Banker
Personal Banker

Degrees

Bachelors of Science : Business Administration

Human Resources Generalist Resume Example

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