Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Passionate and dedicated professional seeking a new career in Real Estate. Currently pursing California real estate license. Performance-oriented and skilled in managing sales quotas, promotional, and customer service functions to support & improve group productivity. Enthusiastic with ability, drive and determination needed to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

  • Relationship building
  • Organizational Efficiency
  • Client service and support
  • Negotiation
  • Marketing and promotions
  • Business Development
  • Marketing and advertising
Work History
03/2020 to 11/2020
Human Resources Generalist Ashley Furniture Ocala, FL,

Conducted heavy recruitment, including job postings, virtual job fairs, screening & interviewing applicants to build candidate pipelines, enhance company culture. Source candidates through on-line posting, and managed Applicant Tracking System (ATS).

· Implemented and executed Covid-19 safety guidelines

· Liaised with HR and payroll to coordinate and manage employee leaves of absence, including FMLA and disability leaves.

· Organize and conduct New Hire Orientation

· Managed temporary/consulting/staffing agencies on temporary/consultants requirements and/or temp to hire opportunities are fulfilled

· Assist and provide support to associates on HRIS system

· Conduct termination exit interviews on all exiting associates, specifically voluntary separations and appropriately report results

· Provide and analyze employment data report and auditing for compliance

· Work closely with managers and associates on employee relations issues

· Conducted employment verifications and investigations.

· Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

· Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.

09/2018 to 03/2020
Human Resources Generalist Ashley Furniture Olympia, WA,

· Develop, coordinate and write job postings for internal & external media advertising

· Conducts heavy recruitment in screening of applications; interviewing; obtaining work history, education, salary requirements, reference & background checks; and testing of applicants

· Plan and conduct training & orientation covering company policies, benefits, safety, and sexual harassment training for new employees

· Investigate employee complaints, assist with counseling, and recommend action on employee relation matters

· Conducts termination process in exit interviews, report, track, and analyze trends in turnover and absenteeism

· Responsible for identifying staffing needs, job specifications, job duties, qualifications, job analysis, and skills to draft new job descriptions and review and edit existing job descriptions

· Administers health insurance benefits and explain to employees in premiums and health plans

· Payroll: calculates employee's wages & garnishments, vacation, sick leave hours, and fix errors on timecards

· Conducted all employee hiring and exit interviews

10/2016 to 05/2017
Human Resources Intern Ametek, Inc. Columbus, OH,

· Conducted a Classification & Compensation Project by gathering data and analyzing job descriptions and salaries by comparing current data to other districts and city government agencies for employee raise.

· Prepared job bulletins & posts ensuring all job description information is updated & accurate

· Coordinated career & job fair recruitment events

· Reviewed & evaluated online applications, written performance examinations, and assisted in validating the selection process

· Assisted in Risk Management on a confidential program Driver Standards Policy by maintaining confidential personnel records from each City department ensuring compliance and safety regulations

· Administered in Risk Management by analyzing, compiling information, and handling claims with subrogation demands in Property damage

· Conducted and implemented in Training & Development with resume, interview, & customer service training materials to improve employee efficiency

· Assisted in Workers Compensation with customer service in evaluating Risico claims ensuring employees are receiving proper medical care

· Reviewed MOUs on assisting policies and procedures

06/2015 to 09/2016
Sales Lead Keyholder Pyramid Hotel Group Chandler, AZ,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained records related to sales, returns and inventory availability.

· Conducted training sessions for new hires & orientation

· Managed seven employees in career development by analyzing work performance, evaluating sales goals, and creating incentive action plans for employees to maintain their individual minimum & target goals

· Maintained customer relationships with clients by contacting daily to schedule appointments and ensure customer satisfaction

· Increased productivity by incentivizing employees with rewards & recognition

· Conducted interview sessions with candidates and evaluated applications & resumes

· Responsible for operational procedures such as: opening/closing of the store business, bank deposits, office filing, freight, & cash handling

· Conducted Operation tasks such as; ordering supplies, products, change order, and maintained inventory

  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Expected in 05/2017
Bachelor of Science: Business Administration And Management
California State University - Fresno - Fresno, CA

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Resume Overview

School Attended

  • California State University - Fresno

Job Titles Held:

  • Human Resources Generalist
  • Human Resources Generalist
  • Human Resources Intern
  • Sales Lead Keyholder


  • Bachelor of Science

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