Human Resources Generalist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Proficient HR professional with proven skills and knowledge of Human Resources operations. Dedicated to promoting efficient business operations and high productivity by onboarding well-qualified candidates and minimizing employee turnover.

  • MS Office proficient
  • EVerify & iCIMS
  • Background Checks (American Databank)
  • Benefits and compensation
  • Executive support
  • Employee relations
  • New employee orientations
  • File and records management
  • Training and development
  • Procurement
Work History
04/2015 to Current
Human Resources Generalist Barr Engineering Ann Arbor, MI,
  • Collaborated with management to build and implement effective, modern employment policies.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation and 401K.
  • Delivered client-specific benefit presentations for open enrollment and new hire orientations.
  • Facilitated the background check process for new hires.
  • Explained and administered benefits including medical, dental, life insurance, disability and flexible spending accounts.
  • Conducted employment verifications and investigations.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
10/2013 to 08/2017
PT Front Desk Associate Access Dearborn, MI,
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Sought out and engaged with customers to drive sales and service using suggestive selling.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Greeted guests at front desk and engaged in pleasant conversations while preforming sales and answering general questions.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with special services, account updates and promotional options.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed transactions for public skating sessions and group lessons.
04/2012 to 04/2015
Executive Assistant Oakmont Management Group Rohnert Park, CA,
  • Seamlessly interacted with Human Resources Manager to plan and complete special projects for executives and company contracts.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for team meetings and corporate events.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for CEO, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
  • Used Microsoft Outlook to coordinate meetings, appointments and tasks for multiple senior executives.
  • Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
04/2006 to 04/2012
Server Chili's Grill & Bar City, STATE,
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Expected in
Associate of Science: Business Administration
Northern Virginia Community College - Annandale, VA

Associate Degree in progress.


Essentials of Human Resource Management Certificate, George Mason University, August 2017

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Northern Virginia Community College
Job Titles Held:
  • Human Resources Generalist
  • PT Front Desk Associate
  • Executive Assistant
  • Server
  • Associate of Science