human resources generalist resume example with 14 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated Human Resources professional offering 6 years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation and employment law compliance. Strong leader with proven problem solving and conflict resolution skills.

  • Administrative, benefits, budgets, Mediation,Compensation, Excel, MS Office, Outlook, personnel files,process improvement, promotion, recruiting, reporting, scheduling,Benefits Administration and Termination procedures
  • SharePoint Intranet software
  • Performance management
  • Employee recruitment
  • New employee orientations
  • I-9 processing/E-verify
  • Trained in FMLA/ADA/EEO/WC
  • Paycom, Taleo, Ultipro, Kronos, Workday
  • Employee relations
  • Training and development
  • Executive support
Work History
Human Resources Generalist, 05/2018 - Current
Barr Engineering Duluth, MN,
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
  • Oversaw and managed on-boarding processes and programs for successful integration of new, transferred or promoted employee implemented wage surveys
  • Developed company personnel policies, standard operating procedures and employee handbooks
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Maintain in-depth knowledge of legal requirements related requirements related to day to day management of employees, reducing legal risks and ensuring regulatory compliance
  • Developed and facilitated all new-hire orientations
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans
  • Promoted to Human Resources Generalist within 8 months
  • Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
Human Resources Assistant/On Boarding Specialist, 04/2017 - 2018
True Value Distribution Center City, STATE,
  • Conduct Full cycle recruiting for non exempt and exempt employees for Distribution Center by screening, interviewing, conducting assessments, creating offer letters and orientation classes
  • Process employees FMLA/LOA, Medical Leave, Workers Compensation and I-9 documentation
  • Handle all personnel change transactions and maintain personnel files in confidential manner
  • Responsible to ensure compliance with HR processes and regulatory requirements
  • Working effectively with HR Business Partners/HR Assistants in different regions
  • An active role in recruitment including proactive nonexempt sourcing efforts inclusive of AAP outreach efforts
  • Maintains facility OSHA Logs and postings of Federal/State laws
  • Create a successful tracking method to monitor employee's Personal vacations and Sick time
  • Develop and maintain relationships with Employment Agencies
  • Maintained knowledge of legal requirements and government reporting regulations affecting human resources
  • Maintaining Employee Relations by advising Supervisors on coaching, performance evaluations and terminations of associates
  • Create job postings for vacant positions within the Distribution center using CareerBuilder and Indeed as recruitment sources
  • Responsible for maintaining accurate Compensation for employees and monitoring progression pay and Incentive pay
  • Health/Wellness Champion for the Distribution Center
  • Accurately maintaining employees attendance and resolving any discrepancies developed
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
  • Conducted employment verification and investigations
  • Delivered friendly assistance with new hires throughout the interviewing and hiring process
  • Maintained and scheduled complex calendars
  • Assisted with the on-boarding process of 150 new hires in 2018
  • Assisted with meetings and presentations within company
  • Provided backup payroll, if needed
  • Resolved employment-related disputes through proactive communication
  • Managed the employee offer process with 25% at the exempt level
  • Developed company personnel policies, standard operating procedures and employee handbooks
  • Facilitated the criminal background check process for new hires
  • Developed and facilitated all new-hire orientations
  • Developed innovative new-employee orientation programs, including safety training
  • Conducted confidential investigations of discrimination, harassment and workplace violence
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
Member Services Assistant Manager/ Business Administrator, 2007 - 2017
Lifetime Fitness City, STATE,
  • Managed a record breaking team that exceeded member retention budget by 12% for 9 of 10 months in a troubled club
  • Implemented a communication platform that centralized information for teams where they could collect, manage and distribute information in real time from their smart phone such as schedules, corporate changes and internal issues
  • This resulted in an increase in productivity and efficiency by 84% due to real time collaboration
  • Created a labor cost model from a manual cost system by analyzing all functions of costing and developing a system to track, monitor and cost all labor to member ratios resulting in performing 94% to payroll budget based on unit costs
  • Optimized administrative procedures by sourcing, procuring and implementing automated time and attendance system resulting in 23% process improvement Saved $20K annually by developing, documenting and implementing an onboarding process using Workday, Kronos, Virtual and Live Orientation Classes that improved team member retention
  • Casted and developed a system for succession that improved frontline team members chances of promotion by 20% Provided support, coaching and development for team members and managers Redesigned Team Member scheduling that resulted in more productive shifts and maintained payroll at 94% of monthly budgets Responsible for ordering club supplies as well as new employee uniforms Creating Requisitions for accounts
  • Maintaining receipts for Account Payable and Account Received
  • Create Job Requisitions for Departments as well as conduct Interviews
Master of Business Administration: Human Resource, Expected in 2017
Brenau University - Gainesville, Georgia
Status -
Bachelor of Science: Clinical Psychology, Expected in 2011
Georgia Gwinnett College - Lawrenceville, Georgia
Status -

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Resume Overview

School Attended

  • Brenau University
  • Georgia Gwinnett College

Job Titles Held:

  • Human Resources Generalist
  • Human Resources Assistant/On Boarding Specialist
  • Member Services Assistant Manager/ Business Administrator


  • Master of Business Administration
  • Bachelor of Science

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