human resources generalist resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Well-Rounded Human Resource Professional with experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills while managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Skills
Employee Relations
File and records management
Human resources
In-depth knowledge of HR Compliance
Risk management
Trained in FMLA/ADA/EEO/WC
Coaching and mentoring
Performance Management
Labor relations
Team Building
Benefits and compensation
Compensation and benefits
Employee recruitment
Termination procedures
Organizational Development
Talent management
HR management
Knowledgeable in all HR Systems
Coaching leadership
Benefits and compensation management
Education
South Carolina State UniversityOrangeburg, SCExpected in ā āBachelor Of Science:Education - GPA:
South Carolina State UniversityOrangeburg, SCExpected in ā āAssociate In Physical Therapy: - GPA:
Work History
Berkshire Bank - Human Resources Generalist West Winfield, NY, 08/2017 - Current
Communicating with employees regarding policies and procedures while providing counsel to associates to maintain a productive and positive work environment essentially serving as that critical liaison between associates and management.
Ensuring all associates and managers are properly trained to use tools and resources for effective performance and development evaluations while providing counsel and support to managers for performance development and improvement processes.
Assisting leaders and managers with performance management issues, compensation, retention strategies and employee development.
Partnering in your organizationās recruitment efforts and new hire processes including the coordination of position openings, development of job descriptions, diversity recruitment strategies, interviewing candidates, reviewing job offers, writing announcements, and being that liaison with the hiring manager and the Talent Management teams.
Participating in various projects such as annual merit processes, annual bonus plan administration, advising on hiring decisions, doing analysis of workforce management quarterly HR data and reporting, along with strategic and tactical project delivery.
Developing strong collaborative relationships with all members of the HR department and team members with whom we have strong working relationships, such as HR Business Partners, HR Operations and other key contacts.
Compliance and Investigations: Observing all EEO compliance and Affirmative Action programs including drafting annual AAP, reviewing all practices related to hiring, training, transfers or promotions.
Maintaining compliance with all state and federal laws and regulations pertaining to Human Resources matters, in addition to providing direction in audits conducted by state or federal agencies such as the OFCCP as needed.
The Tjx Companies, Inc. - Human Resources Business Partner Columbus, OH, 08/2016 - 08/2017
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Promoted and enabled necessary changes to align operations with strategic plans.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Maintained confidential nature of all employee and company proprietary and privileged information used or observed in course of performing job duties.
Collaborated with leadership to assess and improve policies across board.
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
Managed full cycle of recruiting, hiring and onboarding new employees.
Developed and delivered special events for company employees.
Developed succession plans and promotion paths for all staff.
Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
Discovered and resolved complex employee issues that affected management and business decisions.
Created and implemented forward-thinking initiatives to improve employee engagement.
Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
Coordinated ongoing technical training and personal development classes for staff members.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Worked as effective team member while contributing to local and regional HR projects.
Cox Auto Inc - Employee Relations Manager (Laid Off) Dover, DE, 08/2014 - 08/2017
Engaged site leaders to understand the local team agendas, identify common themes and arrive at local people support strategy.
Built outstanding employee experiences by keeping track of new starters/leavers/new managers and use these insights to influence the programs that we craft and implement.
Built a proactive culture of performance management by actively engaging with managers and employees to continuously raise the bar on performance.
Provided advice and coaching to leaders on handling under-performance.
Engaged in Manager capability building and leadership coaching.
Coached leaders on activating high performance across their teams.
Coached and Advised on performance management issues and activities.
Provided guidance to managers on employee relations issues, recommend the companyās response to the employee and minimize exposure to liability by ensuring legal requirements are met.
Proactively identified employee relations trends and recommend solutions.
Conducted employee investigations, work with leaders to resolve employee complaints, assist leaders with employee separations when needed.
Utilized data to facilitate and drive business and process improvement by diagnosing and identifying improved approaches to Employee Relations and workforce issues (investigations, complaints, disciplinary issues, terminations, etc.)
Worked in a multicultural and diverse environment, partnered with other HR functions (Compensation, Benefits, HR Business Partners, Talent Management) to drive company-wide strategic programs including manager capability, performance management, health and safety, reorganizations, inclusion and diversity, organizational change, etc; ensure local relevance of global HR products.
Investigated, captured, documented and organized facts and data while maintaining confidentiality and integrity on all employee relation issues such as complaints, managing conflict, sexual harassment, harassment, and consultations.
Prepared final reports. Prepared written case summaries and collaborate with management and/or outside counsel to resolve issues including implementing disciplinary actions up to and including terminations. Prepared documents for grievances as required.
Provided objective and constructive guidance on interpretation and application of company policies and overall performance management.
Provided coaching and counseling on issues related to policy, procedure, federal and state regulations.
Consulted with Employee Relations Manager for any clarification regarding compliance with all federal, state, and local employment regulations/laws.
Coached, counseled and educated employees on matters related to conflict, harassment, discrimination, disparate treatment or other similar issues to ensure the employee is treated fairly and the Authority is appropriately protected.
Provided facilitation and dispute resolution counsel to managers and staff.
Assisted in creating content for training education and facilitate training as appropriate.
Worked closely with the Employee Relations Manager for setting strategies, on-going employee relations activities, budgeting process and whenever additional consultation is needed.
Accurately and timely maintained multiple Employee Relation databases and spreadsheets to ensure accurate information regarding all cases.
Facilitated the Employee Relations section of New Hire Orientation.
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