Human Resource Generalist Resume Example
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HUMAN RESOURCE GENERALIST
Summary
Human Resource Generalist highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. organizational development, sales, and marketing. Background in PeopleSoft, Microsoft Office and Excel.
Highlights
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Accomplishments
Human Resources
- Initiating, designing, and implementing an organizational development program, slashing attrition by 18% in six (6) months as the highly successful Resource Coordinator at AIG
Sales/Marketing
- Sales climbed 22% with the development of an innovative direct sales and marketing campaign for refurbishing electromechanical components used in laser printers at Recourse Technology
Client Support
- Discovered external fraud while researching client's account activity at Edward Jones
Experience
Airgas IncSalisbury , MDHuman Resource Generalist12/2014 to 09/2015
- Managed and analyzed Human Resource operations and identified areas where process improvement administrative policies, programs, and internal procedures could be implemented.
- Participated in new hire processes including recruiting, scheduling, testing, interviewing, and on-boarding Generated and maintained records regarding personnel changes including hiring, pay changes, promotions, transfers, retirements and terminations Maintained and tracked disposition of discipline records Maintained metric reporting including headcount, attendance, and overtime.
UbsCincinnati , OHBranch Office Administrator04/2012 to 12/2014
- Assisted in the development of business plans for potential new clients to maximize financial growth.
- Proactively researched and resolved confidential client account issues with a high client satisfaction rating.
- Generated and maintained reports for Financial Advisor as needed.
- Participated in client education and appreciation activities.
Pacific Medical CentersDana Point , CAResource Coordinator10/2004 to 10/2005
- Initiated, designed, and implemented the new position of Staff Resource Manager in the Internal Sales department to develop highly team-focused sales associates and customer service representatives Slashed costly attrition 18% in the first six (6) months, resulting in a strong sense of employee engagement Developed decisive business plans for associates' career with communication skills, efficient time management of multiple territories, and presentation skills Designed and implemented an innovative new hire process including screening/interviewing applicants, updated training materials, leading the new hire team on all aspects of the process, and teaching new hire classes Delivered training to managers and Vice Presidents in performance management, talent management, policies and procedures, and employee relations Mentored and coached associates, identifying areas for improvement and corporate advancement.
3M CompaniesEast Peoria , ILKey Accounts Manager08/2003 to 10/2004
- Increased market share 15% by competitively marketing AIG variable annuity products Developed and maintained positive and professional relationships with individuals in Key Accounts and other pertinent entities both inside and outside the firm Developed high impact market analyses which translated into15% increased business with back office marketing executives in the variable annuity marketplace Converted the account management systems of three (3) top tier financial institutions into one system Analyzed the impact of Key Accounts revenue on income statements Coordinated the budget process for Key Accounts Performed analyses related to budget trends and variances Developed and compiled statistical and financial information for the department.
Mayer Hoffman Mccann P.C.Atlanta , GARegional/Senior Regional Marketing Associate04/2000 to 08/2003
- Achieved outstanding marketing results in $300K-$500K variable annuity business across five (5) marketing channels Created AIG and competitive product analyses depicting variations by state which became proprietary sales tools for internal and external wholesaling staff of sixty-three (63) Enhanced the financial performance of the department through the education and training of staff Earned 20% increased business in all ten (10) territories supported using superior client service and thorough attention to detail Increased broker loyalty by resolving licensing and broker specific problems Performed monthly departmental account reconciliations.
RECOURSE TECHNOLOGYCity , STATEManager of Business Development01/1995 to 03/2000
- Developed an innovative direct sales and marketing campaign for main program of refurbishing electro-mechanical components used in laser printers Sales climbed 24% in 1996 and exceeded this benchmark in 1997 by an additional 22% increase in sales Secured clients included Fortune 500 companies Pepsi, Sara Lee, Wells Fargo, and Siemens as well as regional entities (Mid-West and Northern CA) Responsible for human resources and payroll functions for staff Performed month-end reports and monthly account reconciliations.
Education
Masters of Business Administration1988Pepperdine University, City, State
Bachelor of Science:Business1979Ithaca College, City, StateBusiness
Interests
Board of Directors NJBL (National Junior Basketball League) Foothill-SLAM Division
Stream-lined staff scheduling and distribution of cash payroll for forty-two (42) people at seven (7) gymnasiums
for weekly games and tournaments
Additional Information
- LICENSES NASD Series 6, 63, CA Life and Health May 2000 - October 2004 COMMUNITY INVOLVEMENT Board of Directors NJBL (National Junior Basketball League) Foothill-SLAM Division Stream-lined staff scheduling and distribution of cash payroll for forty-two (42) people at seven (7) gymnasiums for weekly games and tournaments
Skills
account management, account reconciliations, administrative, attention to detail, budget, Business Development, business plans, communication skills, competitive, CA, Client, clients, customer service, direct sales, Employee Relations, financial, Financial Advisor, hiring, Human Resource, human resources, laser printers, marketing, market, mechanical, office, Organizational Development, payroll, performance management, personnel, policies, presentation skills, processes, process improvement, Project Management, Recruiting, reporting, Sales, scheduling, Siemens, teaching, time management, training materials
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Resume Overview
School Attended
- Pepperdine University
- Ithaca College
Job Titles Held:
- Human Resource Generalist
- Branch Office Administrator
- Resource Coordinator
- Key Accounts Manager
- Regional/Senior Regional Marketing Associate
- Manager of Business Development
Degrees
- Masters of Business Administration 1988
Bachelor of Science : Business 1979
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