Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Experienced Human Resources Professional with strong organizational and interpersonal skills and an exceptional drive to achieve company goals. Offering over 7 years experience in employee relations, coaching and development, full cycle recruiting and training. I take great pride in creating and maintaining strong working relationships and work as an agent of change in driving operational excellence and efficiency.
  • Employee Relations
  • Full Cycle Recruiting
  • Coaching
  • HR Project Management 
  • Performance Management
  • Training and Development
  • HRIS
  • Employment Law FMLA/ADA/EEO/WC
  • Benefits Administration
Human Resource Generalist, 09/2014 - Current
Alaris Group Billings, MT,
  • Advised and counseled senior leadership, management and staff on all employee relations issues, to include conflict resolution and employee disciplinary actions.
  • Led internal employee relations investigations and presented findings to senior leadership and/or legal counsel. 
  • Served as representative and/or liaison for all unemployment, worker's compensation and EEOC hearings.
  • Partner with leadership team to improve communication and drive positive employee relations in an effort to reduce turnover, increase employee morale, productivity and efficiency throughout the plant.
  • Developed and implemented HR programs, policies and procedures to ensure consistency within the plants and provide guidance and tools to improve productivity
  • Conducted annual employee climate survey, analyzed results and partnered with leadership to develop action plans for identified improvement areas and employee concerns.
  • Conduct exit interviews with departing employees and provide feedback appropriately; proactively identify trends revealed in exit interviews and recommend strategies to address employee relations and retention.
  • Led full cycle recruiting efforts for  both exempt and non-exempt positions within the plant
  • Facilitate and track employee training in accordance with SQF and company guidelines
  • Organized and lead the safety committee and programs to promote and enforce plant safety. 
  • Facilitated annual benefits open enrollment
  • Partnered in the review of compensation programs and market analysis. Prepared recommendations based on results for salary adjustments.
Human Resource Generalist, 09/2012 - 05/2014
Alaris Group Boise, ID,
  • Provided advice and counsel to Business Partners and employees to resolve employee-related questions or issues.
  • Conducted investigations within assigned areas including, but not limited to, areas of harassment, workplace violence, conflict resolution, or other policy violations
  • Resolved problems in conjunction with the appropriate management staff according to the interpretation of human resource policies, guidelines and labor laws, and, determine recommended resolution and/or formal corrective actions as may be appropriate
  • Collaborated with business partners accordingly to provide necessary supporting documentation and feedback for applicable EEOC Complaints, unemployment claims, Worker's Compensation and/or exit interviews
  • Provided guidance and coaching in leading teams to gain maximum performance for the business.
  • Implemented and communicated human resources policies and procedures in accordance with the Employee Handbook
  • Effectively manage teammates through change and adversity while adhering to appropriate and ethical set of core individual and corporate values when making difficult or unpopular decisions
  • Coordinated staffing activities including staffing events and/or relationships with corporate recruiters to implement talent strategies.
  • Led recruitment efforts and facilitated testing for exempt and non-exempt employees for DC operations.
Human Resource Generalist, 09/2011 - 04/2012
Alaris Group Brainerd, MN,
  • Conducted recruitment efforts for all non-exempt employees, and temporary employees to include new-employee orientations
  • Administered leave of absence programs (FMLA, medical, personal, and military) to ensure compliance with company policy and state/federal regulations
  • Assisted in the development, implementation and revision of HR policies and procedures, to include employee handbook.
  • Partnered with third party company to ensure compliance with worker's compensation claims regulations.
  • Daily interaction with warehouse employees to insure open line of communication is maintained and to assist Operations Team in addressing issues, needs, and/or concerns as they arise
  • Conducted exit interviews and documentation for terminating employees
  • Maintained HR Information Systems records and compile reports from database.
  • Conducted employee relations investigations and partnered with HR team and leadership to determine and/or advise on disciplinary action.
Human Resource Generalist, 2008 - 09/2011
Alaris Group Cherry Hill, NJ,
  • Managed full cycle recruiting process to include, job requisition, sourcing, screening interviewing, background screens, offer generation, onboarding and orienting of new employees.
  • Work ed closely with CEO and leadership team to develop and administer company policies and procedures.
  • Provided guidance to management for employee relations and performance management issues.
  • Created and modified all departmental job descriptions.
  • Maintained HRIS system to include, new hire setup and updating personnel data.
  • Documented and reported all Worker's Compensation claims
  • Coordinated all employee events to include, monthly luncheons, company outings and Christmas party.
  • Established and maintained relationships with hiring managers to stay abreast of current and future recruiting needs.
  • Assisted in employee benefits administration as needed.
  • Maintained employee personnel files.
Administrative Assistant, 04/2006 - 2008
Department Of Homeland Security Oakdale, LA,
  • Maintain administrative files, case lists, and generate program reports as needed.
Contact Representative, 11/2005 - 03/2006
H-E-B Plano, TX,
  • Provide administrative and technical assistance to individuals through telephone contact.
B.B.A: Business Management/Human Resource Management Management, Expected in 2008
Middle Tennessee State University - Murfreesboro, TN
Business Management/Human Resource Management Management
Advanced proficiency in MS Office (Word, Excel, Power Point)    HRIS: CompuPay/HROnline; ADP, ECI Empower, ADI  Recruiting software: Taleo, Hodes, Silkroad

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School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Human Resource Generalist
  • Human Resource Generalist
  • Human Resource Generalist
  • Human Resource Generalist
  • Administrative Assistant
  • Contact Representative


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