Human Resource Generalist Resume Example
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HUMAN RESOURCE GENERALIST
Summary
Oriented Talented Human Resource Specialist, Operations Manager, Recruiter,Customer Service Manager, Sales, and Payroll with 6 years of experience in leading effective strategies to improve all my knowledge seeking to leverage background and experience to take all the careers steps with a highly respected organization. Bilingual and proficient in English/Spanish Authorized to work in the US for any employer
Skills
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Experience
09/2019 - Current
Alaris Group － Dallas , TXHuman Resource Generalist
- Implemented controls to promote diversity in hiring process.
- Pre employment process
- Answering phone calls and High Volume Emails
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Employee hiring tracker
- Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
- Process workers compensations/ open claims
- Conducted background checks and employment verification.
- Employee Evaluations
- Send Offer Letters
- Process New Hire paperwork and Termination Letters
- Processed all salary changes
- Maintain Database of current and terminated employees
- Monitor Employees Timecard
- Issue Warnings and written write ups
- Promotions, bonuses and pay adjustments
- Programs used Windows,Excel,Google docs,Zoom etc.
- Monitor hours worked/Attendance
- Company Insurance Policies and updates
- Employee Handbook
- E-verify
- ADP Force
- Affordable Care Act Filing for employees
- Answer all HR questions to employees
- Schedule Meetings
- Conducted Audit with Payroll department to ensure compliance correct information
- Hiring Managers,NP,MA,Data Entry,EMT, Phlebotomist,Event Managers.
- Engaged in data collection, identifying organizational needs and development solutions.
01/2019 - 09/2019
MSG GROUP/JB HUNT － City , STATEHuman Resources Specialist/Operations Manager/Recruiter
- Human Resource Specialist Provide Approval Workflows
- Employee Benefit packets Keep records and Absences from employees and leaves
- Track employee performance Provide with proper training
- Career Development Recruitment Track applicants
- Department tasks Compensation Planning Manages employee data
- Provide help services for Employees and Managers
- Incident Reports
- New hires onboarding process
- Payroll
- Pipeline
- Management training and development
- FMLA
- E-Verify
- ADP Force
- Drug/Alcohol Screening
- Test Operations Manager Headcount Numbers
- Termination Tracker
- Google docs
- Filling employee documentation
- Marketing recruitment Daily Report/Weekly Report
- Payroll Corrections missing hours
- Correct employees missed spelled names for processing
- Collect and approve PTO Request forms along with Vacation time
- Make sure all employees have proper safety attire required
- Supervised all employees
- Spreadsheets trackers
- Verbal warning Write-ups
- Accommodation medical request for employees
- Work to improve quality and full requested numbers
- Update Law Rules and Regulations for employees
02/2016 - 01/2019
City Sports Club － City , STATEOperations Manager/Sales/Customer Service
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Represented a professional appearance at all times and assisted with customer support request.
- Followed up with clients after the services to ensure quality service and customer satisfaction.
- Tracking weekly sales to develop leaderships reports for corrective action planning.
- Developed empathetic client relationships and earned reputation for exceeding sales goals.
- Worked under strict deadliness Arranged emergency call-outs.
- Served as company bilingual English/Spanish fluent
- Customer support Transactions
- Service Cancellations
- Answered a high Volume of calls
- Zoom meeting with strategies nationwide
- Solved problems for clients and staff members
- Manage employees scheduled and hours with payroll
- Trained staffed on operating procedures
- Company policy's and expectations for New plans on improvements
- Maintain accurate records of past due customer account activity
- Meet a percentage deadline for the staff in multiple areas sales/customer support Manage Multiple projects and objectives Billing accountability Registration
- Answering Emails / High Volume calls
- Complete staff orientation and training Marketing and Advertisement
- Select applicants for interviews
- Interview candidates to fulfill positions requested
06/2013 - 02/2016
SSG Services － City , STATEHR Generalist/Customer Service/Recruiting Coordinator
- Kept office orderly by organizing and filing paperwork, sorting and delivering mail, performing bookkeeping duties/ adhering to many other office management duties.
- Assisted in termination procedures.
- Conducted employment verification/ drug screen Processed final paychecks and print Spearhead full cycle, HR processes including, Advertising jobs, scheduling interviews, hiring activities and oriented new hires.
- Reviewed employees time-sheets for accurate records and hours on word and Excel.
- Trained and developed team members on HR and administrative functions.
- Set up meetings and conferences for employees Answering incoming calls regarding marketing, job fairs and new programs Planned corporate events meetings and gatherings.
- Developed and maintain documentation for new hires and training materials and benefits.
- Documented the new policies for new year changes Assisted with decision making and strategy planning, Initiating productive relationships with management serving as the key contact for various matters.
- Recruit Benefit packets Manage financial statements Invoices / Receipts from managers Reports revised Build Clients confidence by actively listening to their concerns and meeting their expectations.
- Updated employees W4 forms if requested.
- Reviewed customer data to assess current issues and determine potential solutions.
- Provide Approval Workflows
- Employee Benefit packets Keep records and Absences from employees and leaves
- Track employee performance Provide with proper training
- Career Development Recruitment Track applicants Department tasks Compensation Planning
- Manages employee data help services for Employees and Managers
- Incident Reports
- New hire process
- Payroll
- Management training
- Termination letters
- Job offers
Education and Training
2013
Tennyson High SchoolCity, StateHigh School Diploma
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School Attended
- Tennyson High School
Job Titles Held:
- Human Resource Generalist
- Human Resources Specialist/Operations Manager/Recruiter
- Operations Manager/Sales/Customer Service
- HR Generalist/Customer Service/Recruiting Coordinator
Degrees
- High School Diploma
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