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Human Resource Generalist Resume Example

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HUMAN RESOURCE GENERALIST
Summary

Oriented Talented Human Resource Specialist, Operations Manager, Recruiter,Customer Service Manager, Sales, and Payroll with 6 years of experience in leading effective strategies to improve all my knowledge seeking to leverage background and experience to take all the careers steps with a highly respected organization. Bilingual and proficient in English/Spanish Authorized to work in the US for any employer

Skills
  • Active Listener
  • Communication Skills
  • Responsible/Punctual
  • Leadership
  • Well working under pressure
  • Problem Solving
  • Positive Attitude
  • Decision Maker
  • Teamwork
  • Dependable
  • Willing to learn and grow
  • Attentive
Experience
09/2019 - Current
Alaris Group - Dallas , TXHuman Resource Generalist
  • Implemented controls to promote diversity in hiring process.
  • Pre employment process
  • Answering phone calls and High Volume Emails
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Employee hiring tracker
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Process workers compensations/ open claims
  • Conducted background checks and employment verification.
  • Employee Evaluations
  • Send Offer Letters
  • Process New Hire paperwork and Termination Letters
  • Processed all salary changes
  • Maintain Database of current and terminated employees
  • Monitor Employees Timecard
  • Issue Warnings and written write ups
  • Promotions, bonuses and pay adjustments
  • Programs used Windows,Excel,Google docs,Zoom etc.
  • Monitor hours worked/Attendance
  • Company Insurance Policies and updates
  • Employee Handbook
  • E-verify
  • ADP Force
  • Affordable Care Act Filing for employees
  • Answer all HR questions to employees
  • Schedule Meetings
  • Conducted Audit with Payroll department to ensure compliance correct information
  • Hiring Managers,NP,MA,Data Entry,EMT, Phlebotomist,Event Managers.
  • Engaged in data collection, identifying organizational needs and development solutions.
01/2019 - 09/2019
MSG GROUP/JB HUNT - City , STATEHuman Resources Specialist/Operations Manager/Recruiter
  • Human Resource Specialist Provide Approval Workflows
  • Employee Benefit packets Keep records and Absences from employees and leaves
  • Track employee performance Provide with proper training
  • Career Development Recruitment Track applicants
  • Department tasks Compensation Planning Manages employee data
  • Provide help services for Employees and Managers
  • Incident Reports
  • New hires onboarding process
  • Payroll
  • Pipeline
  • Management training and development
  • FMLA
  • E-Verify
  • ADP Force
  • Drug/Alcohol Screening
  • Test Operations Manager Headcount Numbers
  • Termination Tracker
  • Google docs
  • Filling employee documentation
  • Marketing recruitment Daily Report/Weekly Report
  • Payroll Corrections missing hours
  • Correct employees missed spelled names for processing
  • Collect and approve PTO Request forms along with Vacation time
  • Make sure all employees have proper safety attire required
  • Supervised all employees
  • Spreadsheets trackers
  • Verbal warning Write-ups
  • Accommodation medical request for employees
  • Work to improve quality and full requested numbers
  • Update Law Rules and Regulations for employees
02/2016 - 01/2019
City Sports Club - City , STATEOperations Manager/Sales/Customer Service
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Represented a professional appearance at all times and assisted with customer support request.
  • Followed up with clients after the services to ensure quality service and customer satisfaction.
  • Tracking weekly sales to develop leaderships reports for corrective action planning.
  • Developed empathetic client relationships and earned reputation for exceeding sales goals.
  • Worked under strict deadliness Arranged emergency call-outs.
  • Served as company bilingual English/Spanish fluent
  • Customer support Transactions
  • Service Cancellations
  • Answered a high Volume of calls
  • Zoom meeting with strategies nationwide
  • Solved problems for clients and staff members
  • Manage employees scheduled and hours with payroll
  • Trained staffed on operating procedures
  • Company policy's and expectations for New plans on improvements
  • Maintain accurate records of past due customer account activity
  • Meet a percentage deadline for the staff in multiple areas sales/customer support Manage Multiple projects and objectives Billing accountability Registration
  • Answering Emails / High Volume calls
  • Complete staff orientation and training Marketing and Advertisement
  • Select applicants for interviews
  • Interview candidates to fulfill positions requested
06/2013 - 02/2016
SSG Services - City , STATEHR Generalist/Customer Service/Recruiting Coordinator
  • Kept office orderly by organizing and filing paperwork, sorting and delivering mail, performing bookkeeping duties/ adhering to many other office management duties.
  • Assisted in termination procedures.
  • Conducted employment verification/ drug screen Processed final paychecks and print Spearhead full cycle, HR processes including, Advertising jobs, scheduling interviews, hiring activities and oriented new hires.
  • Reviewed employees time-sheets for accurate records and hours on word and Excel.
  • Trained and developed team members on HR and administrative functions.
  • Set up meetings and conferences for employees Answering incoming calls regarding marketing, job fairs and new programs Planned corporate events meetings and gatherings.
  • Developed and maintain documentation for new hires and training materials and benefits.
  • Documented the new policies for new year changes Assisted with decision making and strategy planning, Initiating productive relationships with management serving as the key contact for various matters.
  • Recruit Benefit packets Manage financial statements Invoices / Receipts from managers Reports revised Build Clients confidence by actively listening to their concerns and meeting their expectations.
  • Updated employees W4 forms if requested.
  • Reviewed customer data to assess current issues and determine potential solutions.
  • Provide Approval Workflows
  • Employee Benefit packets Keep records and Absences from employees and leaves
  • Track employee performance Provide with proper training
  • Career Development Recruitment Track applicants Department tasks Compensation Planning
  • Manages employee data help services for Employees and Managers
  • Incident Reports
  • New hire process
  • Payroll
  • Management training
  • Termination letters
  • Job offers
Education and Training
2013
Tennyson High SchoolCity, StateHigh School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Tennyson High School

Job Titles Held:

  • Human Resource Generalist
  • Human Resources Specialist/Operations Manager/Recruiter
  • Operations Manager/Sales/Customer Service
  • HR Generalist/Customer Service/Recruiting Coordinator

Degrees

  • High School Diploma

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