hr specialist customer relationship executive resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

An experienced executive assistant that can potentially offer a lot to the table with versatile qualifications. Enthusiastic and well-organized executive assistant with a solid background in data entry, schedule management, payroll, and write-up within a CPA environment with over 6 years in the industry. Self-taught and fast learner; can learn any task as long as I have the tools to do so. Hard-working, multi-tasking assistant with outstanding telephone, scheduling, and documentation skills. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Quality-focused and committed to approaching administrative tasks with tenacity and attention to detail.

  • Professional and mature
  • Strong problem solver
  • Social media knowledge
  • Excel spreadsheets
  • Accounting
  • Understands grammar
  • Legal administrative support
  • Meticulous attention to detail
  • Self-starter
  • Customer service-oriented
  • Appointment setting
  • Invoice processing.
Work History
HR Specialist/Customer Relationship Executive, 10/2021 to 06/2022
Capstone LogisticsLa Habra, CA,
  • Worked remotely with the company who filed claims for individuals with wrongful termination
  • Worked closely with attorneys and supervisors
  • Managed multiple appointments daily while taking written intakes by clients for the attorneys to review
  • Knowledgeable in current regulatory guidelines and policies for wrongful termination allegations.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Provided ongoing guest service
  • Handled over 90 calls per shift signing up new customers, retrieving customer data.
EXPERIENCE Executive Assistant, 01/2017 to 09/2021
Capstone LogisticsLa Mirada, CA,
  • Handled and assembled all business tax returns (Federal & State)
  • Answered multi phone lines
  • Dealt with clients one on one by phone and in person meetings
  • Worked independently for 4 months out of the year
  • Managed write up tasks including quarterlies, monthly and quarterly financials, AP/ AR and deposits
  • Created and filed annual 1099's
  • Handled yearly BPPD'S/ Asset Listings
  • Took care of all Homeowners 1120h tax returns (assembled) and drafted and finalized financial statements (audits, reviews, and compilations)
  • Managed monthly secretary of state annual business license renewals for over 60 clients
  • Create PowerofAttorneys
  • Walked clients thru tax returns, 8879's, payment vouchers
  • Data entry/ scanning/ proficient typing/ scheduling
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion
  • Revised and maintained master calendar for client appointments
  • Opened, read and wrote answers to routine letters and correspondence for executives
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities
  • Crafted proposals and memos using desktop publishing and word processing software
  • Restocked office and break room supplies to maximize team productivity.
Executive Assistant, 07/2016 to 12/2016
USI SubcontractorsCity, STATE,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports
  • Directed customer communication to appropriate department personnel
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
Executive Assistant, 01/2012 to 06/2016
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion
  • Revised and maintained master calendar for client appointments
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars
  • Set up meeting and event logistics for senior management and updated calendars
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow
  • Updated and implemented administrative and executive support policy changes and monitored effects
  • Managed communications within assigned territories
  • Addressed questions, problems or requests for service or equipment
  • Relayed work orders and information between work crews, supervisors and field personnel
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
High School Diploma: , Expected in to Waterbury Arts Magnet School - ,

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Resume Overview

School Attended

  • Waterbury Arts Magnet School

Job Titles Held:

  • HR Specialist/Customer Relationship Executive
  • EXPERIENCE Executive Assistant
  • Executive Assistant
  • Executive Assistant


  • High School Diploma

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