hr senior recruiter remote resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Exceptional knowledge in wealth management, estate planning and investment. Deadline-driven Revenue Cycle Analyst promoting over 5 years of expertise delivering technical information to audiences in easily-understood terms. Highly communicative individual with superior problem solving and troubleshooting skills. Offering expert knowledge in strategizing new ways of assessing data.

Work History
02/2022 to Current HR, Senior Recruiter-Remote US. Bank | City, STATE,
  • Staff management
  • Proficiency with PeopleSoft and other, technologies and Financial and Reporting knowledge and ability, Managed recruitment process for over 35 managers with over 85 requisitions effectively
  • Interviewed candidates with leadership team to determine behavioral and cultural fits.
  • Lead talent acquisition and track onboarding process for the recruit
  • Worked with department heads to understand their talent needs and reduced the time-to-hire to fill those needs by 65%
  • Created and posted job ads, scheduled interviews, and managed pre-employment drug screenings and background checks.
  • Develop standard operating policies and procedures designed to detect and prevent benefit fraud and monitor progress to determine if objectives are being met.
  • Recruited 2550 people in one year by carefully analyzing vacancies in the organization and identifying a talent pool with the required skills
  • Responded to 150 emails on average every day related to applicant queries, contract negotiations, employer feedback and interview schedules.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
02/2018 to 12/2022 Payment, HR Logistic Specialist U. S Navy Reserve | City, STATE,
  • Consult with project stakeholders to assist in resolving scheduling conflicts, performance variances and visibility needs
  • Lead and support year-round compensation process operations from recommendation planning through reporting for off-cycle and year-end compensation processes, meeting established based on pay grade
  • Interpreted military pay regulations and procedures processed and resolved recurring pay actions using automated pay systems to Defense Military pay (DMO)
  • Deescalate inquiries from senior leadership regarding their unit pay entitlement and certain transactions.
  • Examined non-routine pay documents and recommended corrective action as needed.
  • Performed in-depth analysis of complicated pay, travel, and accounts payable issues.
  • Trains junior and senior Sailors in all aspects of safety at work and home as well as during recreational activities
  • Perform grant and financial management responsibilities within a department on an as needed basis to assist the Department with managing their research administration activities when gaps in personnel occur.
01/2020 to 02/2022 Wealth Management – Latin America Private Bank JPMorgan Chase | City, STATE,
  • Independently develops, implements, and communicates new procedures, products, and portfolio enhancements to high-net-worth clients.
  • Ensure client reference data is correct in corporate Credit Risk Infrastructure (CRI)
  • Ensure all systems are accurate and updated to support the requested lifecycle.
  • Building relationships with senior clients to understand client requirements and expectations and balancing this with risk management to ensure the best outcome for the client and firm.
  • Point of contact for the client, providing guidance and consultation on decision making and Client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
  • Ensure client reference data is correct in corporate Credit Risk Infrastructure (CRI)
  • Ensure all systems are accurate and updated to support the request lifecycle
  • Excellent verbal and written both in English & Spanish communication skills, with proven ability to explain complex concepts in a crisp, clear, concise, and graphic rich style
  • Strong, executive-level presentation skills
  • Able to query, manage, and analyze data a must and subject matter expert knowledge of SAP Business Explorer, MS Access, VBA, SQL, and Business Objects
  • Support Account Managers with all on-going sales, servicing and communication with clients and prospects
  • Gather critical data to deescalate ultra-high network client by working closely with Global Wealth Management Associates and Account Managers to offer overall support and follow up.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
08/2018 to 01/2020 Payment life Cycle Analyst JPMorgan Chase | City, STATE,
  • Ensure all client and stakeholder queries, requests or complaints are handled in a professional manner that maximizes account profitability, client retention and collateral management.
  • Foster partnership and teamwork within other Global Client Access teams, Sales and Service, and Product Management personnel
  • Identifies and addresses product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities.
  • Manage service request alerts from fleets.
  • Determine servicing needs, generate new service cases, deploy the appropriate service resources and while working closely with AMEA & APAC region.
  • Partner and engage with internal (Payment Governance and Order and Fraud Operations) and external teams to facilitate smooth hand off activities, complete root cause analysis and to finalize, drive and execute solutions.
  • Clear understanding of Treasury Products and Services, inclusive of knowledge of financial exposure/operational risk related to TS transactions and ACH/WIRE/Lockbox processes
  • Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
  • Facilitate the timely and accurate processing of payments, funding entries and account adjustments in various systems
  • Manages time effectively in a fast-paced environment; demonstrating ability to balance competing priorities and deliver on commitments, does not require close supervision
  • Able to work effectively in a highly cross-functional environment working with fraud prevention, engineering, project management, business, marketing, finance, customer support and operations teams at both the corporate and divisional levels
  • Maintain and update documentation for team standards and procedures related monitoring, optimization and supporting team reference materials
  • Analyzed financial and statistical data related to revenue cycle, creating in-depth reports to show KPIs.
  • Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
  • Tracked and reported variances between revenue plans and actuals.
  • Communicated revenue cycle information to non-technical audiences in easily-understood terms.
  • Wrote and distributed quarterly evaluations of revenue cycle processes and recommendations to senior management.
Expected in 04/2023 to to M.D. | International Business Management Ashford University, Arizona City, AZ, GPA:
Expected in 05/2021 to to Bachelor of Business | Management & Leadership Saint Petersburg College, , GPA:
  • Compliance, banking laws and regulations
  • Highly skilled in (Word, Excel, PowerPoint, and Outlook)
  • Fraud prevention
  • Excellent interpersonal skills and the ability to relate to people at all levels.
  • Risk analysis and management
  • Energetic work altitude
  • Service oriented Sharp problem solver
  • Strong project management skills and ability to build effective working relationships Across Risk LOB's and with business.
  • Strong sense of banking ethics
  • Document review
  • Payment collection processing
  • Project Recruiting
  • Root Cause Analysis
  • Risk Mitigation
  • HR policies
Native or Bilingual

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Resume Overview

School Attended

  • Ashford University
  • Saint Petersburg College

Job Titles Held:

  • HR, Senior Recruiter-Remote
  • Payment, HR Logistic Specialist
  • Wealth Management – Latin America Private Bank
  • Payment life Cycle Analyst


  • M.D.
  • Bachelor of Business

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