Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Accomplished and forward-thinking HR professional with exceptional ability to implement best practices to drive organizational effectiveness. Strategic business partner with successful track record of building an HR department from scratch and executing HR processes in the areas of compliance, talent acquisition, performance management, employee relations, compensation, and benefits.


8 years HR Management and Compliance

12 years compensation, payroll, and benefits

5 years talent acquisition, employee engagement, and performance management

04/2019 to Current
HR Manager Westrock Company Lancaster, OH,
  • Build an HR department from scratch to implement and execute full Human Resources best practices for the organization. Maintain company compliance with all local, state, and federal laws, in addition to establishing and maintaining organizational standards.
  • Partner with executives and managers to achieve compliance with organizational policies and enhance employee engagement and performance, providing clarifying information and recommending necessary changes.
  • Attract and recruit skilled candidates by promoting our employment brand while maintaining a pipeline of top talent for future positions. Ensure a seamless and efficient transition for new team members by managing new hire corporate and remote orientations and onboarding.
  • Direct and control benefit administration including new program rollout, annual benefit renewal, open enrollment, and new hire enrollment. Liaison between employees and brokers.
  • Manage payroll processing for approximately 110 employees in 11 states. Manage all workers compensation and auto claims, work comp audits, and commercial insurance renewals.

Key Accomplishments

  • Streamlined and centralized HR, payroll, and benefit processes for easier employee access.
  • Transitioned to new HRIS with cost reduction of nearly 50% annually.
  • Created electronic onboarding and orientation process for new remote employees for easier acclimation to the Company.
  • Continually identify areas for process improvement including cross training, merging of job duties, and enhancing productivity.
05/2015 to 05/2019
HR Manager Westrock Company Bowling Green, KY,
  • Served as strategic partner to executive leadership team to ensure operational excellence, develop competitive pay and benefit programs, and promote employee innovation, performance, and engagement.
  • Maintained organizational compliance by adhering to all employment laws and regulations and company policies.
  • Counseled management on successful policy implementation and enforcement actions to effectively resolve HR related issues.
  • Attracted, selected, and retained skilled candidates by promoting the business brand and customer focused, family-oriented culture. Managed pre-placement testing for contingent candidates and new hire orientation and onboarding.
  • Administered payroll and benefit programs for approximately 65 employees including annual benefit renewal and open enrollment and new hire enrollment. Trained employees to use electronic benefit enrollment system.
  • Managed all safety programs to mitigate the occurrence of workers compensation and auto claims.
  • Transitioned company through the acquisition of the business by a global competitor (sale resulted in HR position eliminated). Instrumental in gathering and organizing data before and after the announcement of the sale as well as ensuring a smooth transition as the acquiring company worked to absorb company operations.

Key Accomplishments

  • Developed employee recognition programs and engagement initiatives that provided positive impact on culture and morale.
  • Redeveloped the performance appraisal process to better align with company objectives to maximize accountability, performance, and attainment of professional goals.
  • Revamped safety programs to align with OSHA compliance and commercial insurance recommendations which helped reduce insurance premiums and occurrence of mishaps.
  • Transitioned HR department to electronic organization of files to improve record retention practices and location efficiency.
04/2011 to 04/2015
Payroll Specialist A Helping Hand Homecare Salt Lake City, UT,
  • Managed processing of payroll for approximately 100 clients. Completion of ACH direct deposit transfers and tax payments.
  • Managed quarterly processing of federal, state, and unemployment payroll tax returns for clients. W-2 and 1099 processing.
  • Assisted with quality review of documents prior to delivery to client.

Key Accomplishments

  • Contributed to the successful transition to electronic document storage and centralization of payroll processing instructions related to each client.
10/2008 to 07/2011
Village Clerk and Collector Village Of Roanoke City, STATE,
  • Managed day-to-day operations of Village Hall. Researched issues and enforced policies, laws, and ordinances. Resolved complaints and concerns from residents.
  • Counseled Board members on compliance with HR policies and employment law. Recommended performance improvement initiatives. Administered payroll and benefit programs for 5 full-time employees and many part-time employees.
  • Performed monthly, quarterly, and yearly accounting duties needed to ensure fiscal responsibility and accountability of taxpayer funds.
  • Created and maintained annual budgets by diligently tracking expenses. Created and provided monthly financial reports to the Board.

Key Accomplishments

  • Successful application and award of grant that provided $150,000 in funds to improve sidewalks in the community.
  • Seamless transition of newly elected Board members by providing education of municipal policies and laws.

Society of Human Resource Management - Certified Professional

July 2017 - Present

Notary Public, Illinois

September 2017 - Present

Expected in 2011
Bachelor Degree: Business Administration
Midstate College - Peoria, IL

Graduated with 3.91 GPA, Magna Cum Laude

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