Motivated Leader with background overseeing HR policies and procedures while supervising department staff. Well-versed in balancing priorities and meeting deadlines under pressure.
Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff along with strong
understanding of employment laws, compliance issues, talent acquisition, compensation and benefits plans. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Skills
MS Office & MS Teams & Presentation skills
Training and mentoring
Talent management & Leadership Development
Recruitment and hiring
Human resources operations
Conflict Management
Cross group collaboration & decision making skills
Solid Communication Skills
Scheduling & Budgeting
Workflow & strategic financial planning
Expert in Customer relations
Financial & Operational reporting
Strong Organization and excellent attention to detail
Flexible team player
Work History
HR Manager, 03/2018 - 04/2021 Access Emanate – New York, NY,
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for several new employees.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Created and implemented forward-thinking initiatives to improve employee engagement.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Directed job fairs to bring in local talent for long term and seasonal positions.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Recruiting Manager, 03/2018 - 04/2021 Omni Hotels – Irving, TX,
Streamlined recruiting processes for entire team.
Sourcing right candidates using social medial platforms like LinkedIn, Google, ZipRecruiter etc.
Developed lists of qualified candidates for corporate hiring managers as well as cross functional departments such as all pharmacy positions from pharmacy cashier to pharmacy manager.
Managed recruitment team and educated and mentored new advisors.
Adhered to corporate branding requirements when filling positions.
Spearheaded operations of business development executives charged with all aspects of recruitment functions.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300 new employees.
Created and implemented forward-thinking initiatives to improve employee engagement.
Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
Worked as effective team member while contributing to local and regional HR projects.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Recruited top talent to maximize profitability
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for several new employees.
Streamlined recruiting processes for entire team.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Certified Store Manager, 11/2011 - 03/2018 Walgreens – City, STATE,
Conducts weekly and monthly PowerPoint presentations to improve customer service levels and maximize company sales and profit.
Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
Maintained project schedules by managing timelines and making proactive adjustments.
Improves employee performance by identifying training needs and creating tailored training programs for needs of specific teams/employees.
Collaborates with Regional Human Relations Generalists to deep dive on employee turnover and improving employee engagement within all stores for entire district on weekly basis.
Works cross functionally with other departments to improve business processes such as help drive extraordinary customer care initiative for retail customers, and pharmacy patients to be rolled out throughout district.
Develops repeatable meeting agenda for managers-only meeting for all managers of district.
Leads managers-only initiative to help create Individual Development Plan for store managers to work on with their manager and continue to mentor them over performance cycle.
Chairs weekly conference calls to discuss focus points for upcoming week and past weeks’ results for all stores of district.
Mentors assistant managers to help them grow in their current role, and to teach required skills to be successful as store manager.
Leads recruiting initiative and personally hired over 300 customer service associates around Bay Area's Walgreens stores.
Proactively learned new corporate tool, Walgreens workforce scheduler, before rollout, documented workflow and helped train management team throughout district.
Engaging store level employees and district level employees in strategy of organization and corporate communications.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
Managed inventory tracking and physical inventory counts to minimize loss
Education
Bachelor of Arts: Business Administration: Accounting, Expected in 2006 - M. S. University - , GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
