Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dynamic Human Resources professional with 4 years of experience implementing a broad range of Human Resources functions while serving as an on-site Human Resources Generalist/Staff Recruiter. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation. Understanding HR Generalist adept at managing wide range of employee relations issues. Expertise in problem solving and mediation. Accomplished personnel engagement professional with strong background supporting building and retention of talented teams. Skilled in tackling personnel grievances and conflicts, working with management in attainment of challenging objectives. Skilled HR Generalist adept at managing long and detailed task lists on daily basis. Successful at conducting interviews and performing recruiting functions with professionalism. Driven HR Generalist/Staff Recruiter bringing innovative approach to human resource management while creating team-driven environment that fosters room for development and growth. Background developing employee handbooks, constructing benefits packages and working to resolve conflicts among staff. Known for confidentiality, discretion and solid judgment. Enthusiastic Hr Generalist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Human Resources Policies and Procedures and Staff Recruitment and training in HR practices. Motivated to learn, grow and excel in Human Resources.

  • Compensation and benefits
  • Human resources
  • FMLA comprehension
  • New employee orientations
  • Employee recruitment
  • Recruitment
  • ADP Workforce Now
  • Procedures implementation
  • Staff orientation
  • File and records management
  • Termination procedures
  • Talent management
Work History
HR Generalist/Staff Recrutiment, 07/2017 to 07/2020
AvtechtyeeEverett, WA,
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Built comprehensive employee recruiting strategy.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Improved quality of hiring decisions by working with hiring managers in equitable recruitment efforts and by administering new comprehensive employment selection exams.
  • Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
  • Presented alternatives in organization design, advantages and disadvantages.
  • Created and enforced HR policies and procedures across organization.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Implemented and supervised orientation procedures for all new hires.
  • Implemented company's first sourcing tracking system.
HR Administrator, 01/2016 to 01/2017
Camping WorldCocoa Beach, FL,
  • Answered employee inquiries regarding health benefits and 401k options.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Oversaw all HR needs for 94-employee operation across 6 locations.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
Accounts Payable Clerk, 01/2014 to 01/2016
Camp RecoveryRiverdale, GA,
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Used Sage software to accurately manage over 100 accounts worth $1,000,000.
  • Reconciled processed work by verifying entries and comparing system reports to balance.
HR Assistant, 01/2012 to 04/2014
DFH Accounting, LLCCity, STATE,
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Answered and directed 50+ outbound and inbound phone calls per day.
  • Handled 50 calls per hour to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved client problems, improved operations and provided exceptional client support.
  • Worked with all concerned and anxious customers to understand needs and provide exceptional customer service.
  • Increased customer satisfaction by resolving all concerns related to the client's issues.
Bachelor of Science: Human Resources Leadership, Expected in 06/2014
Sullivan University - Louisville, KY
Additional Information

Volunteered for the United States Army for 20 years as an Army Officers Wife to include 3 Board Appointee positions.

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School Attended

  • Sullivan University

Job Titles Held:

  • HR Generalist/Staff Recrutiment
  • HR Administrator
  • Accounts Payable Clerk
  • HR Assistant


  • Bachelor of Science

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