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HR GENERALIST- Powers Distribution Center Resume Example

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HR GENERALIST- POWERS DISTRIBUTION CENTER
Summary
Human Resources Generalist with over fourteen years experience in a fast-paced environment. Solid team player with great positive attitude and exceptional people skills. Experience in many areas of HR including benefits, compensation, employee relations, reduction in force, recruiting, payroll and processing of new hires and terminations. Strong customer service and detail oriented.
Highlights
  • Conflict resolution 
  • Excellent communication skills
  • Strong Word, Excel, PowerPoint
  • Able to adapt and implement change
  • Quick learner
  • Training and development
Accomplishments
Process Improvement
  • Implemented new Bio-metric clock and  attendance policy for hourly employees
  • Advised managers and implemented a discipline action policy
  • Created and monitored new vacation calendar
  • Coordinated employee engagement activities to create positive environment
Protective Services
  • Applied safety procedures and policies as outlined in Department Safety Manual
Experience
February 2013
to
June 2015
Company NameCity, StateHR GENERALIST- Powers Distribution Center
  • Provided HR related support and advice to management and staff on a range of HR functions including talent acquisition and retention, employee relations, performance and compensation planning, learning & development, and effective leadership practices
  • Managed employee relations investigations resulting from complaints and recommending resolutions
  • Implemented and enforced human resources policies and procedures and ensure managers are consistent applying all policies and procedures
  • Managed the merit increases and performance reviews and made recommendations 
  • Assisted benefits management including open enrollment training, conduct new hire orientations and assist employees with resolving issues
  • Managed the Reduction in Force process including outplacement
  • Responsible for the recruiting process and all pre-employment background and drug tests
  • Processed weekly payroll using ADP, review all time cards for accuracy and ran reports
  • Worked closely the Payroll & Benefits teams to resolve and escalate any associate issues
  • Processed all employee actions: new hires, terminations, status changes, title & salary changes using People Soft
  • Managed & processed leaves of absence including FMLA, Worker's Compensation according to policy and federal/state regulations
  • Managed Temporary Associates working with staff agencies to ensure proper staffing needs
  • Maintained employees personnel files including I9 forms
  • Explained human resources policies and procedures to all employees
  • Conducted exit interviews for all employees
  • Worked closely with managers to facilitate year-end talent reviews and performance reviews
  • Coordinated Employee Assistance Programs seminars and events
  • Assessed employee performance and issued disciplinary notices
  • Ran queries and reports through the ADP and People soft system
January 2008
to
June 2011
Company NameCity, StateHR GENERALIST-FX and Latin America Trading
  • Provide consultation, guidance, and coaching to managers in areas such as employee relations and conflict resolution
  • Manage visa and relocation process for employees
  • Assist in the managing the Voice of the Employee Survey
  • Assist in managing the talent planning and performance reviews
  • Assist delivering and documenting performance management process
  • Partner closely with compensation, benefits, legal to resolve any issues
  • Ensured consistent interpretation and application of employment policy 
  • Responsible for handling employees inquiries, accurately providing information to ensure resolution of any complaints and customer satisfaction
  • Answered managers and employees inquiries by providing knowledge of benefits and policies
  • Processed all new hires, transfers, leave of absences and terminations
  • Managed leave of absence to include Short Term Disabilities and Family Medical Leaves
  • Identified and resolved employee payroll and benefit issues
  • Managed the on-boarding process of new hires including employee files and I9 verifications
  • Worked with managers and recruiters to fill open positions
  • Produced monthly headcount report, processed year-end bonuses and salary actions
  • Worked with legal to process visas for all relocating employees and their family
  • Ensured superior employee experience by addressing employees concerns, demonstrating empathy and resolving problems on the spot
  • Assisted employees in person and via telephone
​
April 2000
to
January 2008
Company NameCity, StateHR REPRESENTATIVE- Operations Division
  • Answered employees questions regarding benefits and HR Policies
  • Investigated and resolved employees inquiries and complaints in a timely manner
  • Processed all new hires, transfers, Leave of Absences and terminations
  • Produced monthly headcount report and processed all merit increases and bonuses
​
January 1997
to
January 2000
Company NameCity, StateHUMAN RESOURCES ASSISTANT/PAYROLL COORDINATOR
  • Provided general administrative support to HR Director, Generalist and Staffing team of five
  • Delivered new hire orientation of benefits and payroll procedures for all new hires
  • Processed all payroll functions such as new hires, terminations, Leave of Absences
Education
2003
HUNTER COLLEGECity, StateBachelor of Arts: Sociology Psychology Minor 
1996
BOROUGH OF MANHATTAN COMMUNITY COLLEGECity, StateAssociate of Arts: Business Management
Languages
Bilingual Spanish/English
Skills
ADP, Benefits, coaching, excellent communication, conflict resolution, consultation, customer satisfaction, employee relations, interpretation of policies, leadership, Excel, PowerPoint, Word, Payroll, People Soft, performance reviews, performance management, personnel files, implementing policies & procedures,recruiting
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Resume Overview

School Attended

  • HUNTER COLLEGE
  • BOROUGH OF MANHATTAN COMMUNITY COLLEGE

Job Titles Held:

  • HR GENERALIST- Powers Distribution Center
  • HR GENERALIST-FX and Latin America Trading
  • HR REPRESENTATIVE- Operations Division
  • HUMAN RESOURCES ASSISTANT/PAYROLL COORDINATOR

Degrees

  • Bachelor of Arts : Sociology
    Associate of Arts : Business Management

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