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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Experienced Human Resources leader working with all levels of a matrixed organization. Proven success with driving positive employee relations and building committed, high performing teams that align with key business initiatives. Accomplished in change management with new policies and programs and fostering an engaged workforce through effective communication, relationship building, and conflict resolution skills. Knowledgeable in ADA, FMLA, and Title VII of the Civil Rights Act. Proficient in HRIS, Paycor and Microsoft Office. Experienced Payroll and Benefits Administrator.

Skills
  • Employee Laws/Labor Laws
  • Employee Relations
  • Onboarding/Orientation
  • Talent Acquisition and Retention
  • Employee Engagement and Wellness
  • Coaching/Mentoring/Counseling
  • Internal Investigations
  • Employee Leave Management
  • Organizational Design and Development
  • Training and Development
  • Performance Management
  • Processing Payroll
  • Benefits Administrator
  • Supervising
  • Microsoft Office
  • Paycor
  • HRIS
  • HR policy/procedure development
Experience
07/2020 to Current
HR Generalist & Payroll Manager Saint-Gobain Corporation Portage, MD,
  • Oversee recruitment, interviewing, hiring and onboarding of new company staff.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Planned and executed special events such as holiday parties for employees.
  • Maintained compliance with state and federal employment laws and regulations.
  • Implemented innovative employee incentive program to increase staff productivity.
  • Conducted employee relations investigations, including safety complaints, allegations of harassment and civil rights issues.
  • Administered bi-weekly payroll using Paycor payroll systems.
  • Developed recommendations for improvement of organization's personnel policies and practices.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
12/2018 to 07/2020
HR Manager Firstservice Residential Great Neck, NY,
  • Onboarding and orientation of new hires.
  • Conducted monthly Administrative Committee meetings and staff meetings.
  • Cross training of different departments.
  • Resolved employee conflicts.
  • Directed and oversaw daily activities of office personnel.
  • Updated the employee handbook with any new policies.
  • Facilitated STD, LTD and FMLA leave.
  • Reviewed monthly insurance bills for any discrepancies and matched with employee payroll deductions.
  • Created and updated personnel files by entering information in HRIS.
  • Facilitated and processed payroll using Paycor.
  • Entered in the payroll journal entry, filed payroll reports and facilitated the bank wire transfers.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Oversaw and monitored retirement program and enrollment.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Negotiated agreements and maintained contact with insurance brokers and carriers.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and training.
  • Conducted end of year performance reviews.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated strategies planning through effective partnerships with leaders.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Planned company events and holiday parties.
02/2017 to 12/2018
HR Generalist & Payroll Manager ARI-hetra Manufacturing City, STATE,
  • Collaborated with department managers to develop morale-boosting strategies to increase satisfaction and reduce turnover.
  • Gathered trend data on compensation, benefits and other key metrics to inform the HR decision-making process.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Onboarded new employees in time reporting and payroll systems.
  • Investigate and the administration of worker compensation claims and unemployment claims, record keeping and documentation.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Administered payroll for staff bi-weekly using Paycor software.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Efficiently handled any payroll discrepancies with employees.
  • Oversaw new employee hiring and onboarding procedures, developing guidelines, designing standard interviews and participating in selection and training of new hires.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Directed and oversaw daily activities of office personnel.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Developed recommendations for improvement of organization's personnel policies and practices.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Planned company events and holiday parties.
  • Managed open enrollment each year.
  • Led classes for new and existing employees to outline benefits choices.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
  • Conducted randomized feedback surveys.
06/2009 to 02/2017
HR Generalist & Payroll Manager Tree-Mend-Us, LLC City, STATE,
  • Oversee recruitment, interviewing, hiring and onboarding of new company staff.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Planned and executed special events such as holiday parties for employees.
  • Maintained compliance with state and federal employment laws and regulations.
  • Implemented innovative employee incentive program to increase staff productivity.
  • Conducted employee relations investigations, including safety complaints, allegations of harassment and civil rights issues.
  • Administered bi-weekly payroll using Paycor payroll systems.
  • Developed recommendations for improvement of organization's personnel policies and practices.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
04/2002 to 06/2009
HR Generalist & Payroll Manager K4 Architecture & ADCM Construction City, STATE,
  • Onboarding and orientation of all new hires.
  • Reviewed all the monthly insurance bills for any discrepancies and accuracy.
  • Track employee vacation, sick and PTO time
  • Update employee handbook with current policies
  • Employee relations and conflict resolution
  • Maintain employee personnel files
  • Answer any HR questions employees have
  • Administrator of retirement plans
  • Processed payroll bi-Weekly for over 100 exempt and non-exempt employees along with completing payroll journal entry, bank wires and all payroll reports
  • Participated in multiple salary surveys to ensure alignment with market trends.
  • Led classes for new and existing employees to outline benefits choices.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
  • Oversaw enrollment of new employees and company-wide yearly enrollment period.
  • Checked accuracy and completeness of benefits applications and documents.
  • Managed employee benefit and compensation procedures.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned company events and holiday parties.
09/1996 to 03/2002
HR & Payroll Manager Bear Creek Capital City, STATE,
  • Administered bi-weekly payroll for temporary, hourly, and salaried employees.
  • Produced and filed payroll reports.
  • Track employee PTO, sick and vacation time
  • Managed open enrollment each year.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
  • Led classes for new and existing employees to outline benefits choices.
  • Evaluated employee needs and proposed specific benefits options.
  • Assessed compliance with plan frameworks, company standards and legal statutes.
  • Oversaw merit, sales commission and bonus programs with monthly, quarterly and annual payouts.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401k retirement plans, benefits and workers compensation.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
Education and Training
Expected in 05/2017
B.S. Interdisciplinary Studies And Communications:
Miami University - Oxford, Ohio,
GPA:

Emphasis in Organizational Leadership, Psychology and Human Resources.

3.2 GPA

Activities and Honors

SHRM Member (Society of Human Resource Management), GCHRA Member (Greater Cincinnati Human Resources Association), Member of ALA (Association of Legal Administrators), Dean's List Academic Honors. Member, Miami Alumni Association

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School Attended

  • Miami University

Job Titles Held:

  • HR Generalist & Payroll Manager
  • HR Manager
  • HR Generalist & Payroll Manager
  • HR Generalist & Payroll Manager
  • HR Generalist & Payroll Manager
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Degrees

  • B.S. Interdisciplinary Studies And Communications

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