Hr Generalist Operations Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Work History
06/2020 to Current Human Resources Manager Ardagh Group | Olive Branch, MS,
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Created and implemented forward-thinking initiatives to improve employee engagement
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 75 independent contractors
  • Provided advice to leaders, managers, consultants and employees on implementation of HR policies and procedures and business rollouts
  • Developed company personnel policies, standard operating procedures and employee handbooks
  • Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies
  • Developed and facilitated all new-hire orientations
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
09/2018 to 04/2020 Human Resources Generalist Harsco Corporation | Denver, CO,
  • Orchestrated strategic recruitment methods to recruit an average of 10 qualified candidates per month
  • Developed a summer internship program which led 10 college students into various unique roles based off of their areas of interest
  • Designed and implemented orientation programs for new employees, covering job responsibilities, company culture, policies and procedures
  • Developed relationships with local colleges and universities to recruit college students
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives
  • Maintained fair and equitable compensation for both new and existing exempt and non-exempt positions though performing analysis on PayScale
  • Educated and advised 200+ employees on group health plans, voluntary benefits and 401(k) retirement plans
  • Assisted in the vendor selection of benefit providers to provide high value plans at reduced rates
  • Processed unemployment claims and acted as the company representative at unemployment hearings
  • Conducted confidential investigations of discrimination, harassment and workplace violence
  • Planned and executed all company-wide events while managing budgets ranging between $200 - $20,000
  • Evaluated bi-weekly timecards for accuracy on regular and overtime hours
  • Captured key feedback from employees during exit interviews to improve the workplace
  • Led the implementation of LinkedIn learning to provide employees with self-paced learnings to gain new skills relevant to their interests and career goals
06/2017 to 09/2018 Human Resources Coordinator Intercontinental Hotels Group | Alcoa, TN,
  • Implemented Human Resources Information System (HRIS) to streamline and digitize several Human Resource processes such as paid time off requests, document retention and onboarding
  • Led the selection process of healthcare and retirement plan providers through obtainment and analysis of various quotes
  • Administered and educated employees on benefits during open enrollment, increasing enrollment from 35% to 100%
  • Designed and implemented processes and forms for both annual and 90-day performance reviews, employee self-review,
    and performance management plans by role
  • Enrolled the organization into a PEO (Paychex) to consolidate all Human Resource platforms
  • Administered activity related to recruitment such as job posting, tabling, phone screening, and interview
  • Managed activity relating to new hire, promotion, disciplinary action and termination
  • Conducted exit interview where appropriate to discover root cause behind separation
  • Processed payroll bi-weekly through ADP for twenty employees
Expected in 05/2016 Bachelor of Arts | Business Administration Florida International University, Miami, FL GPA:
Expected in 09/2017 Certificate | Human Resources Management Florida Atlantic University, Boca Raton, FL GPA:

Florida Notary Public (Commission expires March 2024)

  • Trained in FMLA/ADA/EEO/WC
  • Event planning
  • Performance management
  • Training and development
  • Employee relations
  • Background check (Hire Image/GoodHire)
  • 401K administration (Guideline/ADP)
  • Recruitment & retention
  • Benefits administration
  • Orientation & onboarding

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Resume Strength

  • Length
  • Measurable Results
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Resume Overview

School Attended
  • Florida International University
  • Florida Atlantic University
Job Titles Held:
  • Human Resources Manager
  • Human Resources Generalist
  • Human Resources Coordinator
  • Bachelor of Arts
  • Certificate

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