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hr generalist operations resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary
Human Resource Business Professional with 14 plus years of hands-on global work experience in start-up and mid-sized companies, with 7 years of management experience including mid-level position. An experienced generalist that is knowledgeable in many functional areas of HR such as: workforce planning, benefits administration and performance management, employee relations and mergers & acquisitions (M&A). I have a strong professional ethic and the drive to provide excellent customer services support to my client groups.
Experience
HR Generalist - Operations, 10/2015 to 09/2016
Brookdale Senior LivingHickory, NC,
Responsible for a broad range of HR functions including operations management, benefits, leave of absence, immigration, HCM database administration, HR policy development, onboarding and point-of-contact for employees and managers of a 150+ global company.
Achievements:
  • Led a cross-functional project team to streamline new hire onboarding process, resulting in accelerating new hire onboarding training and improving operational efficiencies.
  • Achieved above-goal employee participation in the Health Savings Account through redesign and delivery of company-wide educational program resulting in 50% increase in employee participation effectively reducing company benefits costs.
  • Led a four-month 401(k) plan conversion project from ADP Retirement Plan to Fidelity Investments with launched of auto enrollment, resulting in 90% employee participation rate and passage of IRS non-discrimination tests.
  • Drove a six-month project to rectify electronic data interface issues with HCM and benefits vendors related to implementation and configuration issues, resulting in reduced employee complaints and saved operational costs of $25k.
HR Business Partner, 01/2015 to 08/2015
Tyson FoodsHope, AR,
 (acquired Tiburon Inc) 
Promoted to serve as the strategic and sole HR Business Partner for the Northern California region.
Partnered with internal clients to align strategic initiatives to business outcomes set forth by the organization.
Partnered with Corporate HR in San Diego to provide support in the form of policy development and enforcement, benefits and compensation.
Mentored junior HR team members located in San Diego related to complex employee relations as well as education on Canadian benefits statutory requirements to assess the local benefits program for market competitiveness.
 
Achievements:
  • Advised top management on appropriate cultural integration actions by identifying redundant roles, exit strategy plan and retention of critical roles.
  • Slashed HRIS administrative costs 10% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.​




Human Resources Manager, 04/2009 to 01/2015
B. Riley Financial, Inc.Nashville, TN,
(acquired by TriTech Software Systems)
Promoted to manage all human resources initiatives including recruitment, compensation, benefits, training, performance management and employee relations for a 250+ global company. Reported to CFO and Corporate General Counsel.
Provided guidance on HR policy interpretations and advise, coached managers on employee relations matters; handled grievances and conducted thorough investigations keeping all cases out of litigation.
Developed an employee performance system which included management incentive plan (MIP) and worked with managers to review salary increases for consistency and fairness.
Produced monthly dashboard to management to measure engagement and productivity levels.
Achievements:
  • Facilitated multiple restructuring initiatives over a three-year period; conducted due diligence efforts to prepare for company buy-out and managed post-acquisition cultural integration initiatives including change management efforts.
  • Saved company money $100,000 in worker's compensation payment and payroll tax credit.



Benefits Administrator, 01/2006 to 01/2008
Berkshire BankSlingerlands, NY,
Led implementation of new ADP HRIS system and project lead in the migration of employee data to new 401(k) plan for a 650+ global company.
Created LOA forecast report as a workforce planning tool to allow managers to effectively managed staffing levels. Compensation responsibilities included Radford and IPAS benchmarking surveys, job analysis, salary changes and bonus administration.
Achievements:
  • Instrumental in 401(k) plan transition and increased 401(k) employee participation by 10%.
  • Prepared disparate impact analysis to executive team resulting in review of employment practices mitigating potential employment lawsuit.
Human Resources Generalist, 01/2004 to 01/2006
Azul Systems, IncCity, STATE,
Coordinated day-to-day HR support to ensure initiatives were aligned and integrated to support business goals.Conducted training sessions such as lunch and learn programs, sexual harassment training and developed Welcome Breakfast event with senior staff as part of the onboarding process. Administered immigration visa cases and filings.Organized and hosted job fairs at various venues including college campus presentations; recruited junior engineers to serve as brand ambassadors at college job fairs.
Achievements:
  • Led implementation of company's first online HRIS and benefits system.

Education
M.S: Human Resources Management, Expected in to Golden Gate University - , CA
GPA:
Human Resources Management
B.A: Industrial/Organizational Psychology, Expected in to San Francisco State University - , CA
GPA:
Industrial/Organizational Psychology
Strategic HR Business Partner (sHRBP) Certification Cincinnati, OH: , Expected in to - ,
GPA:
Affiliations
Society of Human Resources Management| Human Capital Institute | Northern California Human Resources Association
Skills
  • HRIS Software: ADP HRB, ABRA, Salesforce performance management
  • Payroll/Accounting Software: Lawson, UltiPro, Pay@Work
  • Administrative Skills: Excel (pivot table, trending), EEO-1, COBRA, Sec 125, ACA, AAP, Vets-100, NDT, PowerPoint, MS Word,

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Resume Overview

School Attended

  • Golden Gate University
  • San Francisco State University

Job Titles Held:

  • HR Generalist - Operations
  • HR Business Partner
  • Human Resources Manager
  • Benefits Administrator
  • Human Resources Generalist

Degrees

  • M.S
  • B.A
  • Strategic HR Business Partner (sHRBP) Certification Cincinnati, OH

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